Bourbon Orleans Hotel-New Orleans Hotel Collection

AAA Inspector Rating
8.7
Wonderful
889 Guest Ratings
717 Orleans St
New Orleans, LA 70116- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.4
Overall
Room3.4
Bath3.5
Public Areas3.3
AAA Inspector Notes
Be prepared for fun (and noise) in the evenings, as this hotel sits right in the middle of the action on Bourbon Street. Rooms are appointed in classic New Orleans décor which vary in size. The hotel has an inviting central courtyard with a salt water pool and 28 balcony suites. The original portion of property was built as a nunnery and has the oldest ballroom in the city. Smoke free premises. 218 units. 7 stories, interior corridors. Bath: shower only.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Historic Hotel
Location
Between Bourbon and Royal sts. 717 Orleans St 70116. Station: Carondelet St-Canal St.
Pool
heated outdoor.
Parking
valet only.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, high-speed Internet, wireless Internet, safes.
Sports & Recreation
exercise room.
Guest Services
valet laundry, room service.
Terms
3 day cancellation notice-fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 889 guests
Showing reviews 1 - 5 of 50
8.4
Verified AAA Guest
Very Good
Couple
04-02-2017
Pros: Location, staff
Cons:
8.6
Verified AAA Guest
Excellent
Couple
03-25-2017
We usually stay in chain hotels; however, my husband wanted the French Quarter/New Orleans feel. We stayed in the queen size room with no balcony or special views, which was fine with us. It was nice and quiet but the room was certainly smaller than we expected - smaller than the average hotel room. Front desk was nice but nothing overly friendly or helpful. The best service was probably the doormen as they were friendly and chatty.
Pros:
Cons: Our real only complaint was that the bathroom floor was not cleaned spotless as there was dirt behind the door that was never removed. Other than that everything did seem clean.
9.6
Sherry
Exceptional
family with young children
05-22-2017
Pros: The location is the best! Easy walking distance all the restaurants. It's a mile walk to the casino, Harrah's, but that's ok. We even walked from the convention center for the graduation. That was a bit much. We used valet parking and they manager there is fantastic. Everything was easy in and out privileges without any extra charges. Plan on $40 a day with tax. That is cheaper than most other places.
Cons: The pillows were a little stiff. The shower in a single queen size bedroom, was a little small. Remember, no tub. You did not hear any of the noise on Bourbon Street.
10.0
Katie
Exceptional
review category group of friends
05-21-2017
Pros: Staff helpful and friendly. Great location.
Cons:
10.0
Jill
Exceptional
family with young children
05-20-2017
Pros: The location was perfect!
Cons: The wait for bell hops, valet, etc. was way too long. Don't know if they are understaffed or what the problem was. But every time I needed a staff member to come to the room or get my car, it was a 20-45 minute wait.
Showing reviews 1 - 5 of 50