DoubleTree by Hilton Hotel New Orleans

AAA Inspector Rating
300 Canal St
New Orleans, LA 70130- Map It
Members save 5% or more and earn Honors points when booking AAA rates!
AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.2
Bath3.2
Public Areas3.2
AAA Inspector Notes
This high-rise hotel, in the heart of the city, is near the French Quarter, the casino and the river. Basic rooms are average size; bathrooms are compact. Upgrade to a suite if more room is needed. The hotel has a suite with two bedrooms that sleeps six comfortably. Smoke free premises. 367 units, some two bedrooms. 17 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Corner of Canal and Tchoupitoulas sts. 300 Canal St 70130. Station: Harrah's Casino.
AAA Benefit
Members save 5% or more and earn Honors points when booking AAA rates!
Pool
heated outdoor.
Parking
valet only.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, wireless Internet (fee), safes. Some: microwaves.
Sports & Recreation
exercise room.
Guest Services
valet laundry, room service.
Terms
1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 536 guests
Showing reviews 1 - 5 of 50
1.0
Raymond
Very Poor
Solo Traveler
01-19-2018
Pros:
Cons: After Searching & Searching For A Great Hotel To Stay At During My Visit To New Orleans, I Came Across The Double Tree By Hilton. This Was One Of The Worst Hotel Experience's I Have EVER Experienced. Hotel Was Completely Dirty & Moldy !! DONT STAY HERE
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
01-19-2018
Pros:
Cons: Valet too forever. The wait time was 15-20 minutes. After 20 minutes they told us our car would be there any minute. Turns out that any minute was 25 minutes later.
6.0
Verified Hotel Guest
Pleasant
Solo Traveler
01-19-2018
Pros: The overnight staff was super friendly and wicked helpful.
Cons: The day staff was not very customer service oriented. I asked for a bottle of water which they said they have for members but don't usually give to regular guests. Don't usually? So sometimes you do, just not right now. Why even mention having water?
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
01-19-2018
Pros: Location. Clean. Courteous Staff
Cons: Small bathroom
10.0
Kenneth
Exceptional
Business Traveler
01-19-2018
Pros: Staff was very friendly and helpful. They could not have been more curtious than they were.
Cons: The bathtub drained a little slow,but other than that it met our needs just fine.
Showing reviews 1 - 5 of 50