Harrah's Hotel New Orleans

AAA Inspector Rating
8.7
Excellent
96 Guest Ratings
228 Poydras St
New Orleans, LA 70130- Map It
Photos
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AAA Inspector Notes
This luxury casino property is known for its Southern hospitality and richly appointed rooms, which are among the best in the city. The spacious suites on the 26th floor come with butler service. The hotel is connected to the casino by an underground walkway. Hungry? You'll find everything from a buffet to fine dining restaurants on-site. Smoke free premises. 450 units. 26 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Corner of S Peters St; center. 228 Poydras St 70130. Station: Harrah's Casino.
Parking
on-site (fee) and valet.
Dining & Entertainment
7 restaurants, also, The Besh Steakhouse at Harrah's, The Buffet at Harrah's, see separate listings, full bar, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, wireless Internet (fee), safes.
Sports & Recreation
exercise room, massage.
Guest Services
valet laundry, room service, child care.
Terms
N, check-in 4 pm.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 96 guests
Showing reviews 1 - 5 of 50
10.0
Margaret
Exceptional
mature couple
09-21-2016
Pros: Bed comfortable
Cons: Didn't like the no smoking in the casino
9.6
Mpj
Exceptional
solo traveller
09-09-2016
Pros: I enjoyed the safety and privacy; nobody could just get onto elevated and come to your room without you being aware.
Cons: Parking is too expressive. Also, difficult for my guest to come visit me due to the expensive parking. There should be a free guest parking pass for someone visiting but not staying overnight.
9.2
Donald
Wonderful
solo traveller
09-06-2016
Pros: Staff friendly and accommodating
Cons: Water drainage into bathroom sink less than desirable made strange noises in the night like a sinking ship!
5.8
Michael
Okay
mature couple
09-03-2016
Pros: Room was very nice.
Cons: Magnetic key cards did not work. They replaced them 5 times taking several hours. The staff couldn't have cared less. They were virtually no help. Managers were worse. After being treated rudely and wasting several hours dealing with this problem, we were not offered any comp or discount. Unbelievable! Also, there is no coffee shop/ restaurant in the hotel. You have to go one block away to the casino.
6.0
Gabrielle
Pleasant
review category group of friends
08-30-2016
Pros:
Cons: I cancelled my trip on 21st of August and booking attempted to charge my acct 3 times on August 29th. Respect cancellations!!!!!!!!!
Showing reviews 1 - 5 of 50