Hilton Garden Inn-New Orleans Convention Center

AAA Inspector Rating
8.7
Very Good
367 Guest Ratings
1001 S Peters St
New Orleans, LA 70130- Map It
Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.3
Bath3.0
Public Areas3.0
AAA Inspector Notes
Unwind in the quaint courtyard with its luscious plants and soothing, spouting fountain. Splash around in the rooftop pool and enjoy the awesome view of the city from this vantage point. Smoke free premises. 286 units. 7 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Between John Chase Blvd and St. Joseph St. 1001 S Peters St 70130. Station: John Churchill Chase St.
AAA Benefit
Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
Pool
heated outdoor.
Parking
valet only.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet, safes.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry.
Terms
1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 367 guests
Showing reviews 1 - 5 of 50
8.0
Anonymous
Very Good
08-11-2017
Pros: Front desk is friendly. Rooms are spacious. Street parking available.
Cons: Thin walls. Hear your neighbors clearly. Linens seemed quite worn.
5.0
Anonymous
Fair
08-11-2017
Pros: Location
Cons: wifi is extremely slowNo breakfastNo tooth brush
3.0
Anonymous
Poor
08-11-2017
Unhappy with overall experience. Although bedding looked clean, upon closer inspection, pillows and linens were incredibly stained. Accessible rooms limited to hearing disability. Quiet rooms, at least the one we stayed in, was terribly placed. Could not sleep well due to gym and pool access doors being a few feet away, and vending/ice machine across the hall. Hotel oversold rooms, so we did not get what we requested. Nice view at night from pool area. Friendly staff, but not above and beyond customer service. Dance club in building right next to hotel. Nice courtyard, but dedicated to 'smoker's oasis'. Complimentary beverages/snacks were not replaced regularly enough in hotel entrance.
Pros: Ease of access to interstate and convention center. Not far from WWII Museum, Shops along waterfront, nice restaurants, niche area of town. Felt relatively safe walking around, and enjoyed park nearby. Noise of street below was relatively quiet.
Cons: Requested an accessible room, and was given a hearing accessible room instead of handicap. Bathroom shower had marks in it, pillows were stained. Requested quiet room, and was given a room across from the gym, near the ice machine, and next to pool access
5.0
Anonymous
Fair
08-11-2017
Pros: Location. Free coffee in the lobby was nice. Nice entryway. Room was a good size.
Cons: After the second day, the TV in the room wouldn't turn off. We had to unplug it from the wall. Staff wasn't helpful about it. The "Guest Services" button on the phone also didn't work. Housekeeping did OK, but not fabulous. Parking was expensive.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The location was perfect. The rooms had a great view and the staff were very polite and helpful.
Cons:
Showing reviews 1 - 5 of 50