Convenient to the convention center, casino, river and the French Quarter, this large-scale hotel has twin towers with river or city views. Rooms are well appointed with modern décor. This property is connected to The Riverwalk shopping outlets with over 75 upscale shops and restaurants. The main tower's huge atrium lobby features a central cocktail lounge and the famous Dragos seafood restaurant, known for their char-grilled oysters. The facilities at the on site extensive health and athletic club are available for an additional fee.
Smoke free premises. 1622 units. 5-29 stories, interior corridors. Accessibility (Call).
At the Mississippi River. 2 Poydras St 70130. Station: Harrah's Casino.
AAA Benefit
Members save 15% on weekends booked by Sept 4 for stays through Sept 30 and earn Honors points when booking AAA rates!
Pool
heated outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, also, Drago's Seafood Restaurant, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, wireless Internet (fee), safes.
Sports & Recreation
sauna, hot tub, tennis, health club, massage.
Guest Services
valet laundry, boarding pass kiosk, room service.
Terms
1-7 night minimum stay, cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 972 guests
Showing reviews 1 - 5 of 50
5.0
Anonymous
Fair
07-21-2017
Pros:
Cons: They charged me again when i had already prepaid. They were not going to change the bed sheets and towels. We had to request it! And they had no emergency first aid kit! I had to go to CVS! Frustating!!
4.0
Anonymous
Disappointing
07-21-2017
It took three hours to receive room service. The front desk woman was rude. The room was not as pictured and the air conditioning was not working properly. The pool was outdated. We received a good discount but still wish we had stayed somewhere else.
Pros:
Cons:
7.0
Anonymous
Good
07-21-2017
Pros: It was clean
Cons: walking around in circles trying to find the hotel room. Crazy setup.
8.0
Anonymous
Very Good
07-21-2017
Pros: Read reviews prior to booking & got an overall impression it was not so good, but booked there anyways because we had a trade show there. Overall - great, staff was super nice, hotel mall was cool, easy to get transportation to other areas of city.
Cons: Being from the north, we are used to it being cooler/cold, I now understand when a southerner comes north & they say It's cold when it's 60, we were the opposite, it's hot & it seems the AC's can't get the temp in the rooms to a northern comfort zone
10.0
Anonymous
Exceptional
07-21-2017
great location and staff
Pros: great staff and ammenities
Cons: no
10.0
Anonymous
Exceptional
07-21-2017
Pros: Location
Cons:
9.0
Anonymous
Wonderful
07-21-2017
Pros: The hotel had multiple bars and restaurants to choose from. Dragos Seafood was good but not great. I liked the view from the 14th floor, and I really thought the bed was very comfortable. It was an easy walk to just most points of interest.
Cons: The hotel is older and will need some updating soon.
7.0
Anonymous
Good
07-21-2017
Pros: The location was great. Very close to the more quaint Fulton street area.
Cons: The room did not feel very fresh, and I was disappointed that there were no usb charging stations in the room for cell phones or computers.
8.0
Anonymous
Very Good
07-21-2017
Pros: THE ROOM WAS CLEAN & MORE SPACIOUS THAN EXPECTED
Cons:
10.0
Anonymous
Exceptional
07-21-2017
Pros: The Hilton Riverside, New Orleans is convenient to many NOLA attractions!
Cons: The pool in Building 3 is currently out of service for renovation and we were not informed of this prior. Also, the pool in the main building is small and uninviting. It lacks the expected appeal of a 4 star hotel.
6.0
Anonymous
Pleasant
07-21-2017
Pros:
Cons: the pay parking! Never was mentioned in the booking of room.
8.0
Anonymous
Very Good
07-21-2017
Pros: location
Cons: the house keeping waking us at 7:25am on check-out day.
10.0
Anonymous
Exceptional
07-21-2017
Pros: Cleanliness and connected to shopping. Hotel customer service at check in and valet was excellent!
Cons: Nope! I honestly can not think of one thing I didn't like! : )
9.0
Anonymous
Wonderful
07-21-2017
Pros:
Cons: Too busy, did not get help with valet parking,
9.0
Anonymous
Wonderful
07-21-2017
Pros: Location. Cleanliness. Service.
Cons: The bed was HORRIBLE. King; hot lumpy mattress, very uncomfortable. The (4) pillows (NOT KING) were the size of "Chicklets". First night in NOLA at WyndhamFQ (bed was like a cloud!); the Hilton could take a few lessons...Paris would not sleep on this bed!
1.0
Anonymous
Very Poor
07-21-2017
Pros: Location and size of the room
Cons: I will never think to stay at any Hilton hotels and will advise my relatives not to do so. They gave me good price for parking like $10 per day since I am staying with them 10 days. However, I got upset when a new staff told me that I have to pay $35.
10.0
Anonymous
Exceptional
07-21-2017
Pros: Location
Cons: Too big
10.0
Anonymous
Exceptional
07-21-2017
Pros: great location, comfortable rooms, friendly staff!
Cons: Everything was great!
1.0
Anonymous
Very Poor
07-21-2017
Pros: location and the staff
Cons: our room was so hot - we called three times to have it repaired..we slept in the heat
1.0
Anonymous
Very Poor
07-21-2017
Pros:
Cons: confusing set up. Valet made us (2 women) go get our own car at 3:36 a.m. in the cold. multiple trays in halls for 20 hrs. i stepped in 1. #636 takes 10 min for sink to get hot & 5 for shower. Shower was a hole in the wall. very tacky
9.0
Anonymous
Wonderful
07-21-2017
Pros: location
Cons: need wifi for each room
7.0
Anonymous
Good
07-21-2017
Pros: Location and general level of accommodation.
Cons: Not as nice level of accommodation as expected for star level.
3.0
Anonymous
Poor
07-21-2017
Pros: Nothing
Cons: Unprofessional and un courteous staff. Exorbitant charges for upgrade, parking, gym, Internet etc. Noise and light pollution. Sterile design
6.0
Anonymous
Pleasant
07-21-2017
Pros: The room
Cons: Access andparking
8.0
Anonymous
Very Good
07-21-2017
Pros: Great location, closed to all you need, book it!
Cons:
10.0
Anonymous
Exceptional
07-21-2017
Pros: Great hotel
Cons: No
6.0
Anonymous
Pleasant
07-21-2017
Pros: Well located. Would be good choice for convention center attendees.
Cons: Interior cosmetic features are in need of renovation for a property in this expense range. Housekeeping procedures need to improve. Upon check in we only found one bath towel, and there was a significant amount of long dark hair on the bathroom floor.
7.0
Anonymous
Good
07-21-2017
Pros: Proximity to the convention center.
Cons:
10.0
Anonymous
Exceptional
07-21-2017
Pros: Location, staff, cleanliness
Cons:
8.0
Anonymous
Very Good
07-21-2017
Pros: Location is great, convenient to central business district, tourist attractions and St Charles trolley.
Cons:
10.0
Anonymous
Exceptional
07-21-2017
Pros: Great location! Walking distance to everything. Shopping & convention center within shopping distance.Plenty of good restaurants nearby. Great workout facility!
Cons: Parking prices are ridiculous!
10.0
Anonymous
Exceptional
07-21-2017
Pros: The location was perfect for access to the convention center, riverfront mall, the trolley line, and the French quarter. The hotel was very clean and the staff was courteous.
Cons:
4.0
Anonymous
Disappointing
07-21-2017
Pros: The cleanliness
Cons: The amenities that where supposed to come with it didn't . Had to pay for free parking. Had to pay to use the gym. Had to pat for wifi. So it was just a over proceed room.
9.0
Anonymous
Wonderful
07-21-2017
Pros: The convenient to everything
Cons:
8.0
Anonymous
Very Good
07-21-2017
Pros: The location
Cons: The wait we encountered at customer service, the check in desk, there were only 3-4 people working the desk, I waited in line for 30 minutes the second day we were there because our cards were not working on the door at our room
9.0
Anonymous
Wonderful
07-21-2017
Pros: Great location. Makeup mirror in bathroom was nice; however, bulb in one of our two rooms was burned out. Bed comfortable. Overall, a good experience and would definitely stay here again.
Cons: Nice but a little dated. A hair in bathtub.
7.0
Anonymous
Good
07-21-2017
Pros: The location is awesome.
Cons: Took too long to check in.
6.0
Anonymous
Pleasant
07-21-2017
Pros: Valet parking
Cons: Smallish room
10.0
Anonymous
Exceptional
07-21-2017
Pros:
Cons: Parking garage not connected to hotel & its 39.99 for self-parking
8.0
Anonymous
Very Good
07-21-2017
Pros: The location of the hotel was perfect. We walked everywhere we went the whole weekend. The lobby was nice and very presentable.
Cons: I did not like how the room did not have a microwave. There were also a few stains on one of our pillowcases.
7.0
Anonymous
Good
07-21-2017
Pros: Location
Cons: I was suppose to be in a King. They put me in a Double. Said no Kings available.A Lie, I could get one on website right then. They put me in a king after quite a discussion. I dont appreciate being lied to by Check in clerk.
10.0
Anonymous
Exceptional
07-21-2017
Pros: location
Cons: small room / poor maid service
8.0
Anonymous
Very Good
07-21-2017
Pros: Excellent location with bridge to Outlet Shops. No need to go out in the heat with your shopping haul. Restaurants and trolley right outside. Great property.
Cons:
8.0
Anonymous
Very Good
07-21-2017
Pros: Location and friend staff.
Cons: The "ROACH" crawling in my room.... No way to really eliminate these little Critters!!!! :). Just freaky feeling while sleeping. Reported to the front desk on 9/11 Other than this, a perfect stay. I would still stay at this location again.
5.0
Anonymous
Fair
07-21-2017
Pros: The proximity to the cruise port is awesome. Loved the hotel. The staff were extremely helpful. Room was large and well appointed.
Cons: Cleanliness of the room. Our room had used soap in the shower soap bin. The shower was not clean. We checked in really late and were tired. I just cleaned it myself with lysol wipes.
10.0
Anonymous
Exceptional
07-21-2017
Pros: The room and the hotel was beautiful and the shopping at the River walk shopping center had anything you could want. I wish I had more time to enjoy the city.
Cons:
3.0
Anonymous
Poor
07-21-2017
Pros: The hotel was in a convenient location to access the city.
Cons: The first night, we were put in a room next to a supply closet, and there was constant noise after 6 AM. When we asked for a different room, we were informed the only thing we could do was pay an additional $40 fee per night, which we had to do.
9.0
Anonymous
Wonderful
07-21-2017
Pros: Location
Cons: Parking conditions
5.0
Anonymous
Fair
07-21-2017
Pros: The location
Cons: The cleaning people kept coming and knocking on the door. Starting at 8:30 AM. I found it to be really annoying when I wanted to sleep in. Also, I don't like the fact they didn't have a express checkout. We had to wait in a line to checkout.
7.0
Anonymous
Good
07-21-2017
Pros: The first night our room was by elevator and was very noisy. The next day we requested a new room and the hotel provided. This room was quite and great .
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