Although the rooms and bathrooms are compact, the uncluttered design allows for comfortable movement. This is one of a handful of hotels in the downtown area where guests can park their own cars.
Smoke free premises. 129 units. 6 stories, interior corridors. Accessibility (Call).
Pros: Service /location /food very nice and pretty hotel
Cons: Time to short
10.0
Rachelle
Exceptional
young couple
09-21-2016
Pros: Everything was great! Bed was comfy, friendly staff, great breakfast! Everything clean (which is really important to me)
Cons:
10.0
Kiara
Exceptional
young couple
09-20-2016
Pros: Staff was EXTREMELY helpful, professional, and friendly. Every person greeted us personally and always offered to help us with anything and were very hospitable. The staff treated each guest this way also. Very good service, well above the normal service. The rooms were much bigger than we expected, very clean and modern faculties as well!
Cons:
7.9
Cameron
Good
young couple
09-20-2016
Pros: Great place to stay for your buck
Cons: Had be bug bites on one be but staff quickly moved us
10.0
Rodger
Exceptional
young couple
09-19-2016
Pros: Bed was firm but we slept very well. The food for breakfast was wonderful. I kept telling my wife that it was some of the best food that I've eaten from a hotel buffet.
Cons: The pillows were not the most comfortable in the world but when you get used to your pillow its hard to sleep on other ones
10.0
Tyler
Exceptional
review category group of friends
09-19-2016
Pros: Great price, great breakfast, very clean and friendly
Cons:
3.8
Richard
Poor
mature couple
09-18-2016
Pros: Ryan was pleasant and made you feel welcomed.
Cons: The location was not convenient. The room was too small. Being charged for parking and not being told or fore warned ahead of time was not fair. Breakfast was cold and pancakes were not available.
9.2
Young
Wonderful
young couple
09-17-2016
Pros: Nice staff, very comfy rooms.
Cons: No free parking
5.0
Trevor
Fair
solo traveller
09-17-2016
Pros: The staff are the front desk were very courteous and helpful. Otherwise, I would rate this place very poorly.
Cons: The pillow covers and sheets used by the person who stayed prior to me were not changed out.
I found out that someone was found dead in one of the rooms, and they are still assigning that room to guests.
There was a big cockroach inside the checkout envelope slipped under the door.
8.8
Rick
Excellent
solo traveller
09-17-2016
Pros: Like most Holiday In Express', they are somewhat bare bones, but this location was very up scale bare bones
Also, the staff was great,from check in to check out
Cons: The Saints could have won !
Everything else was point on
5.4
Carlton
Fair
mature couple
09-15-2016
Pros:
Cons: The staff was rude and racist.
8.8
Torn
Excellent
review category group of friends
09-07-2016
Pros: Clean quiet nice reception
Cons: N/A
10.0
Christine
Exceptional
young couple
09-05-2016
Pros: Clean big room. Fabulous comfy bed. Hot shower. Excellent breakfast apart from running out of milk one morning. The best location to get everywhere interesting.
Cons: No complaints at all
7.9
Kelly
Good
review category group of friends
09-02-2016
Pros: Beds were very comfortable. Great location for the Superdome and downtown area. Easy to get to trolley as well.
Cons: Bathrooms are small and the door is a barn door and does not close all the way so you better trust the people who are staying with you when you are using the bathroom or taking a shower.
4.6
Paul
Disappointing
family with older children
08-30-2016
Pros: Reasonably good value
Cons: The place was scruffy and the bed was way to soft and sagged
10.0
Jessica
Exceptional
review category group of friends
08-28-2016
Pros: The staff was amazing. Great location, good breakfast & overall great experience.
Cons:
8.8
Tanvee
Excellent
mature couple
08-25-2016
Pros: The fact that it's barely a couple of blocks away from the buzz of the French quarter and bourbon street but it's still a quaint n peaceful property.
Cons: The size of the rooms were just too small. That's probably the only complaint I had.
10.0
Kasy
Exceptional
review category group of friends
08-21-2016
Pros: The bed and pillow were the softest. The staff was extremely nice, even helped us order some great food. And the Krueger machine.!!!! BIG plus.!!
Cons: The only bad part was I had to go home.
7.0
Dan
Good
review category group of friends
08-16-2016
Pros: Location is very good for access to Amtrak and Frrnch Quarter.
Cons: I asked young woman at the front desk for a taxi She steered us to a young man with a van who was not an authorized taxi driver. When we arrived at Amtrak station 1/2 mile away he demanded $20 for the trip, four times normal rate. No choice but to pay.
7.5
Kim
Good
family with older children
08-14-2016
Pros: Convenient location.
Cons: The extra charge to park overnight.
9.2
Jacqueline
Wonderful
mature couple
08-04-2016
Pros: Front desk lady went over and beyond! She recommended great restaurants and was helpful in everyway...give that lady a raise!
Cons: Having to leave :(
6.3
Tina
Pleasant
mature couple
08-01-2016
Pros: The location was good. I needed to be near the Superdome & it was easy walking distance. Also you could walk to French Quarter
Cons: On the 2nd day there we left the room by 9am. Returned at 3:30 pm housekeeping had not been in the room. It was exactly as we left it bed unmade & NO clean towels. I had to call the front desk & ask for towels.
9.2
Tomasz
Wonderful
family with young children
07-30-2016
Pros: New motel excellent location
Cons: PARKING PRICE
9.2
Bama
Wonderful
mature couple
07-28-2016
Pros: Good location and very clean.
Cons: The young man that checked me in was not personable at all.
10.0
Robbie
Exceptional
young couple
07-26-2016
Pros: Wonderful staff all around
Extremely friendly. Will come back !
Cons: No complaints !
5.8
Tyrone
Okay
mature couple
07-24-2016
Pros: Nothing really, the staff was nice and friendly. The breakfast area was neat and clean.
Cons: The rooms were too small bad location due to the construction the bathroom wasn't that great water stains hole in the ceiling and hair was on the sheets and shower wasn't clean enough
8.8
Jack
Excellent
solo traveller
07-24-2016
Pros: I liked the price. I liked the staff. I liked thee USA Today. The rooms were fine.
Cons: Nothing really. The exercise room was very modest.
6.0
Patricia
Pleasant
young couple
07-20-2016
Pros: Staff was very friendly
Cons: Didn't like the bathroom area, too small, didn't like the pool it was too small also it
10.0
Joseph
Exceptional
mature couple
07-19-2016
Pros: The breakfast was good each day. The room was cleaned each day. One day we waited on her to finish cleaning but didn't care. The motel was in walking distance of everything. We will stay again.
Cons: The bathroom door that slided. The room was fine.
5.4
Willie
Fair
mature couple
07-18-2016
Pros: Location
Cons: Had pay for parking
8.8
Neil
Excellent
mature couple
07-17-2016
Pros: The window shades kept the room dark at night
Cons: ... the Parking Fee was not advertised
10.0
Redstickredhead
Exceptional
young couple
07-10-2016
Pros: The room was so cozy and the bed was wonderful! We were just a short walk from the attraction we came into town to see. The staff was amazingly nice! Breakfast was lovely.
Cons:
7.1
Eboney
Good
review category group of friends
07-07-2016
Pros:
Cons: Great hotel but housekeeping needs to actually clean the rooms
9.6
Yvonne
Exceptional
review category group of friends
07-06-2016
Pros: The customer service was wonderful. The desk person that assisted me the whole weekend was Jasmine and she was Fantastic. Walking distance to the Super Dome and other attraction.
Cons: paying for parking
9.2
Claudio
Wonderful
solo traveller
07-02-2016
Pros: Great place, nice staff and very clean and beautiful rooms
Cons: The wifi internet connection was slow and most times it interrupted.
10.0
Nihal
Exceptional
family with young children
06-30-2016
Pros: The stuff are nice m the place is clean and comfortable
Cons: The minimarket that they have needs to have more items
9.6
S
Exceptional
solo traveller
06-23-2016
Pros: Much better than the reviews! A great place to be compared to the others. Room had practically everything needed to enjoy the vacation.
Cons:
9.2
My
Wonderful
mature couple
06-23-2016
Pros: Location was great - easy to get in and out of. Staff were friendly and helpful. Very clean room.
Cons: The sliding barn type door on the bathroom did not really provide a lot of privacy.
7.1
Amy
Good
review category group of friends
06-22-2016
Pros: Staff attitudes and cleanliness were fantastic! Breakfast great too
Cons: Rooftop pool? I do t think so. Hot tub size pool. Very limited King-size bedroom. The 2 other couples in our party had much bigger rooms.
10.0
Clint
Exceptional
young couple
06-19-2016
Pros: Great place and staff and location
Cons: N/A
6.3
Jana
Pleasant
solo traveller
06-17-2016
Pros: Beds were great/breakfast good for the price. Enjoyed the pool even tho on small side. Adjacent parking was appreciated.
Cons: Room doors didn't shut well--had to make sure you shut it hard....also housekeeping left my door open one day by leaving bolt lock out...and weekend cleaning crew did not do the best job, only hitting high spots --not the normal good cleaning/replace supplies job.
10.0
Brittany
Exceptional
mature couple
06-12-2016
Pros: My husband I really enjoyed our stay the room was so luxurious simply amazing and the free breakfast was everything talking bout delicious !!!!
Cons: I have no complaints
10.0
Sondra
Exceptional
review category group of friends
06-12-2016
Pros: Great location, can walk easily to the French Quarter. The staff were very friendly, especially the manager Jeff, who solved some unusual problems for me more than once. The house-keeping and brekky girls were delightful. The reception staff always had freshly brewed coffee when wandering in late at night. And a massive thank you to the reception staff who helped to return my passport to me
Cons: No bar, not that you need it, with walking distance to soooo many
6.7
Mary
Pleasant
mature couple
06-01-2016
Pros:
Cons: Maid left our door propped open all day. 11am until about 8pm We were amazed that nothing was stolen. It is a credit to the other guests not the staff. The staff was unconcerned and blew off the incident. We asked maids not to enter after that
7.9
Kacie
Good
review category group of friends
05-27-2016
Pros: Bfast was yummy
Cons: Carpet was dirty on arrival.
4.2
Terence
Disappointing
family with older children
05-26-2016
Pros: Hospitality below standards!
Cons: Facility
10.0
Linda
Exceptional
review category group of friends
05-26-2016
Pros: Room was clean and very comfortable slept like a baby.breakfast was delicious and fresh would book again definetly
Cons: Had somewhat a problem to connect with WiFi but got issue resolved
8.3
Polly
Very Good
young couple
05-26-2016
Pros: Michael at the front desk was brilliant! We had a great time! Great location as we were able to walk to bourbon street and the French quarter from where the hotel was located!
Cons:
7.5
Bridget
Good
mature couple
05-25-2016
Pros: Locatiin
Cons: Ordered king size bed. Got in late and said only double left. When saw we were gold they changed to king.
7.5
Roger
Good
mature couple
05-24-2016
Pros:
Cons: Housekeeping left a lot to be desired. Nail clippings under the table when we arrived. Still there when we left. Toilet bowl soiled when we arrived.Still the same soiling when we left.
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