Beginning on the third floor, where you'll find the breakfast area, rooms are clustered around a central courtyard with an open, atrium-style design. All rooms have small sofas. The frosted glass insert on the bathroom door is an elegant touch yet doesn't compromise privacy. If you need extra room, upgrade to a spacious corner unit. The Outlet Collection at Riverwalk is just a short walk from the hotel.
Smoke free premises. 170 units. 8 stories, interior corridors. Accessibility (Call).
cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 177 guests
Showing reviews 1 - 5 of 50
8.0
Anonymous
Very Good
07-21-2017
Pros: The Warehouse District of NOLA is full of wonderful, up and coming resturants all within walking distance.The staff was friendly.
Cons: The breakfast wasn't the best but it is included which it very rare in NOLA so I'm not sure it's a negitive.
9.0
Anonymous
Wonderful
07-21-2017
Pros: Very affordable, clean, comfortable and conveniently located. There was nothing to complain about. Bed was comfortable, staff helpful and friendly.
Cons: The view wasnt that great but I didnt spend much time there except to sleep. So, wasnt a big deal to me.
8.0
Anonymous
Very Good
07-21-2017
Pros: Rooms were recently redone and had a nice modern feel. I had a great layout as well.
Cons: All the rooms face a shared courtyard, no matter what floor you are on. Because of this the sounds outside the rooms tend to echo and you can hear a lot of things through the door. If you are a lite sleeper this may pose a challenge.
9.0
Anonymous
Wonderful
07-21-2017
Pros: I like how the room was divided with a sitting area
Cons: The strength of the shower ( water pressure was low)
10.0
Anonymous
Exceptional
07-21-2017
Pros: location clean & amenities
Cons:
9.0
Anonymous
Wonderful
07-21-2017
Was within walking distance to most everything you would want to do in and around the French Quarter, yet far enough away to not be affected by the partying that goes into the early hours around Bourbon Street.
Pros: Proximity to cruise terminal and to French Quarter
Cons: No
9.0
Anonymous
Wonderful
07-21-2017
Pros: fold out couch!
Cons:
9.0
Anonymous
Wonderful
07-21-2017
Pros: breakfast was pretty great. the rooms were kept rather clean. the staff was all very nice
Cons:
10.0
Anonymous
Exceptional
07-21-2017
Pros: The room was great, the staff was very friendly. It was nice not to be right up on bourbon street but just a little walk away or short cab ride. Great location to the attractions we were wanting to see.
Cons: no
5.0
Anonymous
Fair
07-21-2017
Pros: ; it was clean in a good place located,
Cons: NO PARKING ,,,, period and for that reason was very unhappy,,, could not find a parking place and had to pay another 50 per night ,,, Did not enjoy that at all,,,
8.0
Anonymous
Very Good
07-21-2017
Pros: Easy to get in and out of. Comfy beds. Good breakfast. Clean rooms.
Cons: Booked King room. Received double queen. Also I've never stayed at a Hyatt Place without a sofabed. This one didn't have one. Smaller rooms than normal. 2nd floor room had significant street noise.
9.0
Anonymous
Wonderful
07-21-2017
Pros: great accomodations, location and the staff was helpful
Cons: valet is understaffed.
9.0
Anonymous
Wonderful
07-21-2017
Pros: Hotel staff was amazing! So friendly and professional, they made us feel welcome each time we entered the building.
Cons: Water maintenance which required them to shut the water off from 11am to 7pm the day my mother wasn't feeling well and she didn't have access to the room's sink or toilet for a few hours.
10.0
Anonymous
Exceptional
07-21-2017
Pros: Very clean & everyone was friendly!
Cons:
10.0
Anonymous
Exceptional
07-21-2017
Pros: The front desk was superb and the rest of the staff treated us like family. The front desk gave us the good, bad and the ugly of the NOLA. Which, created good tours, food and fun daily. Thanks for the love, NO.
Cons: Just parking, but that's the problem of most downtown hotels.
8.0
Anonymous
Very Good
07-21-2017
Pros: The location
Cons: No nothing that I did not like
1.0
Anonymous
Very Poor
07-21-2017
Pros: The staff was very polite and accommodating.
Cons: The bed was not comfortable at all. The noise level was very high. We had to change rooms because of noise very early in the morning. When the room was changed, the room noise was still very high. The treadmills did not work properly.
4.0
Anonymous
Disappointing
07-21-2017
Pros: the location.
Cons: the staff was friendly but not very efficient.We waited 13 hours for towels after they didn't clean our room. The elevator was gross. The breakfast buffet was always lacking clean plates and utensils.I stayed at this hotel last year and it was way better
8.0
Anonymous
Very Good
07-21-2017
Pros: The staff was super friendly. Rooms have plenty of space. They were willing to let us change rooms after the first one didn't work out well. This hotel is an easy walk to 2 streetcar lines and close to many great restaurants in the warehouse district.
Cons: We were initially put in a room on the first floor, which was loud and had 2 double beds instead of the 1 king we reserved.
9.0
Anonymous
Wonderful
07-21-2017
Pros: Free breakfast and the clean and neat appearance of the hotel.
Cons: The night shift was under staffed and this made afters food services too slow. We ended up having to leave the hotel to get food at 1am. :-(
10.0
Anonymous
Exceptional
07-21-2017
Pros: The Hyatt was very secure guests could not control the elevator without a key
Cons:
8.8
Anonymous
Excellent
09-30-2015
Fabulous
Pros:
Cons:
5.8
Anonymous
Okay
10-20-2016
Okay
Pros: the staff
Cons: hotel facility in general is not what I expected for conference attained. The place is pretty sparse, not Hyatt like.
10.0
Anonymous
Exceptional
10-20-2016
Super convenient
Pros: Complimentary breakfast was great with protein, fruit and carbs. VERY convenient for meetings at the Convention Center.
Cons: I had issues with my TV remote control but I didn't have much time to watch TV anyway.
5.8
Anonymous
Okay
10-18-2016
pricy basic hotel
Pros: Location - within walking distance to major attractions
Cons: Too expensive for room size and facilities! Breakfast buffet under standard. Room wasn't ready at 4:45pm! Valet parking very pricy.
9.6
Anonymous
Exceptional
10-17-2016
Great staff and location, nice...
Pros: The staff was really great and the room was clean.
Cons: The breakfast was decent, but not great.
9.2
Anonymous
Wonderful
10-10-2016
Great and convenient location
Pros: the breakfast was great and the location is a near many attractions.
Cons: We requested a room change on the first day, but the lady at the reception said it was not possible. On the second day we met another person at the reception who was very open to help us change rooms.
9.5
Anonymous
Exceptional
10-10-2016
Passing through My hometown headed...
Pros: Basically Everything... The food & wine selection was satisfying and the staff was so friendly and knowledgeable... I'd most definitely stay there again...
Cons:
10.0
Anonymous
Exceptional
10-10-2016
Exceptional
Pros: Everything was nice
Cons:
6.7
Anonymous
Pleasant
10-07-2016
Pleasant
Pros:
Cons: Blinds broken
8.8
Anonymous
Excellent
10-04-2016
Nice and quiet, but close...
Pros: Breakfast was great. Staff was extra nice. Location nice
Cons: Carpet a little worn. Bathroom was to small.
7.9
Anonymous
Good
10-02-2016
Good
Pros: The staff was very nice and helpful
Cons: The TV selections and the comforter on the bed look disgusting so we took it off.
9.6
Anonymous
Exceptional
09-29-2016
good stay.
Pros: helpful staff
Cons:
10.0
Anonymous
Exceptional
09-15-2016
Hyatt Place New Orleans -...
Pros: Thank you Hyatt Place, New Orleans for being such a great retreat. Staff are fabulously friendly, helpful and patient. You are all so forthcoming with compliments! And the service model you have here is really reassuring, the breakfast is just right and my room was very comfy.
That's a recommend from me.
Cons:
9.6
Anonymous
Exceptional
09-15-2016
Great place to stay
Pros: The rooms were fantastic and the location was great, also the staff were just so helpful.
Cons: Just a small gripe - I would have preferred a more extensive bar menu, but I rarely ate in the hotel in the evening anyway.
10.0
Anonymous
Exceptional
09-14-2016
Exceptional
Pros: The convenience ...and local. The price .
Cons:
10.0
Anonymous
Exceptional
09-09-2016
Great hotel
Pros: Very friendly helpful staff nice room!
Cons:
10.0
Anonymous
Exceptional
09-09-2016
Exceptional
Pros: Convenient location
Cons: N/A
10.0
Anonymous
Exceptional
09-06-2016
Pros: Staff amazing, comfort, clean well appointed
Cons: A/C didn't really get as cool as I like and fan kinda loud
10.0
Anonymous
Exceptional
08-30-2016
Exceptional
Pros: Fresh breakfast with a smile and no attitude or artificial sarcasm
Cons:
8.8
Anonymous
Excellent
08-29-2016
Fabulous
Pros: Friendly, helpful staff.
Cons: Internet business centre facilities.
8.8
Anonymous
Excellent
08-21-2016
All was very good.
Pros: Breakfast was good and service was very good. Room was also good.
Cons: No fully restaurant service.
10.0
Anonymous
Exceptional
08-10-2016
Exceptional
Pros: Great location close to many attractions. Free hot breakfast every morning! Hotel was clean and quiet when time sleep. Will definitely stay on property again.
Cons:
3.8
Anonymous
Poor
08-08-2016
Wanted money back
Pros: The hotel seemed secure.
Cons: Just about everything. The staff was inexperienced, the beds weren't great, the housekeeping staff weren't great and didn't understand " do not disturb".
10.0
Anonymous
Exceptional
08-07-2016
Great hotel in new irleans
Pros: Friendly staff comfortable room and bed close to French quarters
Cons:
7.1
Anonymous
Good
08-05-2016
Watch out! Stay at the...
Pros: The cleaning crew was very nice and supportive.
Cons: The front desk representatives were not friendly at all. However, there was one man who was extremely helpful and indeed very friendly, and his name was Bob who has real people skills.
10.0
Anonymous
Exceptional
08-04-2016
Just as good as home
Pros: My breakfast was great. This hotel accommodated my dining, travel and other requests during my stay.
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