Maison St. Charles Hotel & Suites

AAA Inspector Rating
1319 St. Charles Ave
New Orleans, LA 70130- Map It
Photos
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AAA Inspector Notes
A six building complex clustered around a central courtyard creates a communal environment. The exterior exudes a historic New Orleans feel yet the room décor features more contemporary touches. It is located on the St. Charles streetcar line and parade route, near some top restaurants. Privileges at a nearby gym are available to guests, which offers cardio and weight training equipment, as well as a variety of classes. Gated parking makes one feel a bit more secure. Smoke free premises. 130 units, some two bedrooms. 2-3 stories, interior/exterior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Just s of US 90 business route (Pontchartrain Expwy); between Erato and Thalia sts. 1319 St. Charles Ave 70130. Station: UPT.
Pool
outdoor.
Parking
on-site (fee).
Dining & Entertainment
nearby.
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet. Some: safes.
Sports & Recreation
hot tub.
Guest Services
valet and coin laundry.
Terms
pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 341 guests
Showing reviews 1 - 5 of 50
9.2
Sonya
Wonderful
review category group of friends
09-28-2016
Pros:
Cons: Valet was more than it was listed online......
10.0
Becky
Exceptional
review category group of friends
09-26-2016
Pros: The Bed was comfortable
Cons: The breakfast was the same every morning.
4.6
John
Disappointing
review category group of friends
09-24-2016
Pros:
Cons: Fluffy? Eggs were sad, I had to eat at Wendy's 3 mornings. Even buying my Almond Milk didn't help with hotel cereal. The apple juice was great but that's all.Every time we went to the pool, we had an audience of workmen who were enjoying a break. Room didn't smell good, TV reception was poor. Hot water shower was a turn on the water and wait for it to get hot, then when you get in the water pressure goes. Sad! The bed was great, wish I knew what kind of mattress it was as we need a new one. No, No change for the trolley! Everytime we ask for change for the trolley we were told waiting on the girl to come back from the bank. I believe we are not the only ones to need change. Poor Customer Service. Will not use this Hotel again. She was a beautiful place at one time but no longer kept up to even low standard.
9.6
Jenny
Exceptional
solo traveller
09-23-2016
Pros: Staff was friendly and helpful. The first room door lock didn't work and without asking or having to yell I was moved to a different room.
Cons: I'm not upset about it because I got a better room out of it but I wish the door lock would have worked.
7.9
Chris
Good
young couple
09-22-2016
Pros: Loved the look of the hotel and courtyard. Staff was very friendly and helpful.
Cons: Had a double room with 2 queen size beds, both mattresses were very hard. We found it very difficult to sleep, and woke up stiff and sore.
Showing reviews 1 - 5 of 50