New Orleans Marriott

AAA Inspector Rating
8.7
Excellent
993 Guest Ratings
555 Canal St
New Orleans, LA 70130- Map It
Members save 5% or more and earn Marriott Rewards® points when booking AAA rates!
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AAA Inspector Notes
This large high-rise convention hotel is ideally situated on the edge of the French Quarter and is a short walk from the casino or downtown area. Unit bathrooms are tiny but nicely appointed. The large lobby lounge bustles with traffic, but the rooftop pool, situated between the two room towers, can offer a bit of a refuge with its comfortable outdoor lounging areas and children's shallow pool. Some of the rooms on the higher floors offer spectacular, panoramic views of the city and the river, and the corner rooms can be worth the small extra expense. Smoke free premises. 1333 units. 21-41 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Corner of Canal and Chartres sts. 555 Canal St 70130. Station: Carondelet St-Canal St.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® points when booking AAA rates!
Pool
heated outdoor.
Parking
valet only.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, wireless Internet (fee), safes.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry, boarding pass kiosk, room service.
Terms
check-in 4 pm, 3 day cancellation notice.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 993 guests
Showing reviews 1 - 5 of 50
10.0
Verified AAA Guest
Exceptional
Solo
09-11-2016
My second time staying at this hotel. Very nice, convenient and good value for the money. I would book this hotel again. Was a mother/daughter trip and it was perfect for that.
Pros: Nice rooms, helpful staff, Starbucks in lobby. Location is great. Didn't use the pools but there were lots of people using them. Staff were able to check us into our room early since a room was available which was great. Great service. Hair dryer broke and they immediately brought a brand new one. Overall good stay. Rooms have refridgerator in them which is great for keeping waters, etc cold.
Cons: I think the concierge could have been much more helpful when finding places to eat, particularly on Sunday evening when many of the typically nicer restaurants were not open. They had limited suggestions. Turns out when we walked around, there were plenty of places to go even later in the evening. So disappointed in this service at the hotel.
10.0
The
Exceptional
family with young children
09-21-2016
Pros: Comfortable and clean bedding! Traveled with children! Had no worries about anything in this hotel. Believe the rating. I give it 4.5 Stars.
Cons:
4.6
Candice
Disappointing
solo traveller
09-19-2016
Pros: The view
Cons: the ventilation system on the floors of your function rooms is infested with mold to the point of being a health hazard. I spent three days becoming increasingly ill and finally had a massive asthma attack that required me to leave the conference. The rooms stink of mold so it is not necessary for one to be sensitive to be aware of its presence. Whoever is responsible is guilty of gross negligence. I spent a lot of money to attend a conference from which I gained little due to the mold, and will now spend days at home recovering.
10.0
Paddi
Exceptional
family with young children
09-19-2016
Pros: The view from my room was out of this world. And the lounge as a gold member was incredible.
Cons:
10.0
Larry
Exceptional
mature couple
09-18-2016
Pros: The location and the guest laundry were a plus and the staff were very helpful. Room was very quiet and had a beautiful view of the Mississippi River
Cons: Can't think of a negative
Showing reviews 1 - 5 of 50