New Orleans Marriott

AAA Inspector Rating
555 Canal St
New Orleans, LA 70130- Map It
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AAA Inspector Rating Details (scale 1-5)
3.4
Overall
Room3.1
Bath3.2
Public Areas4.0
ARATED
AAA Inspector Notes
This large high-rise convention hotel is ideally situated on the edge of the French Quarter and is a short walk from the casino or downtown area. Unit bathrooms are tiny but nicely appointed. The large lobby lounge bustles with traffic, but the rooftop pool, situated between the two room towers, can offer a bit of a refuge with its comfortable outdoor lounging areas and children's shallow pool. Some of the rooms on the higher floors offer spectacular, panoramic views of the city and the river, and the corner rooms can be worth the small extra expense. Smoke free premises. 1333 units. 21-41 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Corner of Canal and Chartres sts. 555 Canal St 70130. Station: Carondelet St-Canal St.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
heated outdoor.
Parking
valet only.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, wireless Internet (fee), safes.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry, boarding pass kiosk, room service.
Terms
check-in 4 pm, 3 day cancellation notice.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 1435 guests
Showing reviews 1 - 5 of 50
10.0
Verified AAA Guest
Exceptional
Couple
04-11-2018
Hotel was very clean and the staff was helpful and polite
Pros: I loved the location near everything
Cons: That the hotel charges for internet. I think for the money they charge for the room you should get free WiFi.
7.4
Verified AAA Guest
Good
Couple
05-21-2017
Pros: The valet parking was nice since the hotel was in a very busy and crowded area
Cons:
10.0
Verified AAA Guest
Exceptional
Solo
09-11-2016
My second time staying at this hotel. Very nice, convenient and good value for the money. I would book this hotel again. Was a mother/daughter trip and it was perfect for that.
Pros: Nice rooms, helpful staff, Starbucks in lobby. Location is great. Didn't use the pools but there were lots of people using them. Staff were able to check us into our room early since a room was available which was great. Great service. Hair dryer broke and they immediately brought a brand new one. Overall good stay. Rooms have refridgerator in them which is great for keeping waters, etc cold.
Cons: I think the concierge could have been much more helpful when finding places to eat, particularly on Sunday evening when many of the typically nicer restaurants were not open. They had limited suggestions. Turns out when we walked around, there were plenty of places to go even later in the evening. So disappointed in this service at the hotel.
7.1
Troy
Good
review category group of friends
04-23-2018
Good
Pros: Linens smelled like they were not completely changed
Cons: Room rate
5.8
Cindy
Okay
young couple
04-23-2018
Next time we will not...
Pros: Great location enjoyed the view from our room and beds were very comfortable.
Cons: Very unhappy with the location of room due to noise. We called the front desk to ask what was above us and they said rooms. Called the next day because the noise was worse and they were going to send security - after 45 minutes and because it was after 10 pm, we called and cancelled for them to come. Also, it was almost 5 pm and I asked the cleaning staff in the hall if they were going to clean out room and they said if we requested it. I got clean towels and cups to replenish our room. We travel often, we understand paying $1,000+ for a weekend stay in a popular tourist location, but expected much more out of our facility.
Showing reviews 1 - 5 of 50