New Orleans Marriott

AAA Inspector Rating
8.7
Excellent
1210 Guest Ratings
555 Canal St
New Orleans, LA 70130- Map It
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.4
Overall
Room3.1
Bath3.2
Public Areas4.0
ARATED
AAA Inspector Notes
This large high-rise convention hotel is ideally situated on the edge of the French Quarter and is a short walk from the casino or downtown area. Unit bathrooms are tiny but nicely appointed. The large lobby lounge bustles with traffic, but the rooftop pool, situated between the two room towers, can offer a bit of a refuge with its comfortable outdoor lounging areas and children's shallow pool. Some of the rooms on the higher floors offer spectacular, panoramic views of the city and the river, and the corner rooms can be worth the small extra expense. Smoke free premises. 1333 units. 21-41 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Corner of Canal and Chartres sts. 555 Canal St 70130. Station: Carondelet St-Canal St.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
heated outdoor.
Parking
valet only.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, wireless Internet (fee), safes.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry, boarding pass kiosk, room service.
Terms
check-in 4 pm, 3 day cancellation notice.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 1210 guests
Showing reviews 1 - 5 of 50
7.4
Verified AAA Guest
Good
Couple
05-21-2017
Pros: The valet parking was nice since the hotel was in a very busy and crowded area
Cons:
10.0
Verified AAA Guest
Exceptional
Solo
09-11-2016
My second time staying at this hotel. Very nice, convenient and good value for the money. I would book this hotel again. Was a mother/daughter trip and it was perfect for that.
Pros: Nice rooms, helpful staff, Starbucks in lobby. Location is great. Didn't use the pools but there were lots of people using them. Staff were able to check us into our room early since a room was available which was great. Great service. Hair dryer broke and they immediately brought a brand new one. Overall good stay. Rooms have refridgerator in them which is great for keeping waters, etc cold.
Cons: I think the concierge could have been much more helpful when finding places to eat, particularly on Sunday evening when many of the typically nicer restaurants were not open. They had limited suggestions. Turns out when we walked around, there were plenty of places to go even later in the evening. So disappointed in this service at the hotel.
10.0
Verified Hotel Guest
Exceptional
Business Traveler
10-20-2017
Pros: Hotel employee at the reception helped out and felt like he did he's best to answer my needs. Same thing for another girl at the reception which answered and did her best to answer our bed choice for the room. Perfect service.
Cons:
1.0
Kendra
Very Poor
Family with Young Children
10-20-2017
Pros: roach was big crawling in bed when arrived at hotel; Lobby smelled like mold
Cons: Pest control needed
7.0
Paul
Good
10-20-2017
Pros: Definitely a four star hotel in a great location. Most of the staff were very friendly and helpful.
Cons: The rooms were small for a high end hotel. I also found that the middle Management was not very accommodating when I needed some assistance with extending my stay, or relocating to another Marriott Facility. I did not feel like a valued guest.
Showing reviews 1 - 5 of 50