Sheraton New Orleans Hotel

AAA Inspector Rating
8.7
Excellent
462 Guest Ratings
500 Canal St
New Orleans, LA 70130- Map It
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
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AAA Inspector Rating Details (scale 1-5)
4.0
Overall
Room4.0
Bath3.5
Public Areas4.4
ARATED
AAA Inspector Notes
Located on the edge of the French Quarter, this property has well-appointed rooms with floor to ceiling windows displaying panoramic views of the West Bank, river and downtown. Club-level guests have access to a plush lounge that is open 24 hours. It offers complimentary beverages, a hot breakfast and an evening reception. Conventioneers and vacationers mingle together in the enormous and usually bustling lobby of the hotel, one of the city's larger high-rise buildings. Smoke free premises. 1110 units. 49 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Between Camp and Magazine sts. 500 Canal St 70130. Station: Carondelet St-Canal St.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
heated outdoor.
Parking
valet only.
Dining & Entertainment
2 restaurants, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet (fee), safes. Some: refrigerators.
Sports & Recreation
health club.
Guest Services
valet laundry, boarding pass kiosk, room service.
Terms
cancellation fee imposed, resort fee, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 462 guests
Showing reviews 1 - 5 of 50
9.0
Michael
Wonderful
Business Traveler
10-13-2017
Pros: After staying two nights at another hotel (which claimed to be 5-star, but was AWFUL), this one exceeded my expectations. It was a lovely experience.
Cons:
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
10-13-2017
Pros: Allowed us to check in early. Concierge was very helpful with finding things and recommending and making dinner reservations.
Cons:
10.0
Dwain
Exceptional
Traveling as Couple
10-13-2017
Pros: Location and view.
Cons: No
3.0
Lena
Poor
Business Traveler
10-13-2017
Pros: I wouldn't stay here again.
Cons: There was a lot of noise in the room coming from the wall. Parking was higher than what was described online. The hotel was incredibly busy and I was locked out of my room 1 minute after checkout time. Had to wait for security to let me back in.
10.0
Diana
Exceptional
Solo Traveler
10-13-2017
Pros: The view from my room was spectacular and the location was perfect!
Cons: i found the lobby to be not my style and kind of chopped up.
Showing reviews 1 - 5 of 50