Sheraton New Orleans Hotel

AAA Inspector Rating
8.7
Excellent
462 Guest Ratings
500 Canal St
New Orleans, LA 70130- Map It
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
4.0
Overall
Room4.0
Bath3.5
Public Areas4.4
ARATED
AAA Inspector Notes
Located on the edge of the French Quarter, this property has well-appointed rooms with floor to ceiling windows displaying panoramic views of the West Bank, river and downtown. Club-level guests have access to a plush lounge that is open 24 hours. It offers complimentary beverages, a hot breakfast and an evening reception. Conventioneers and vacationers mingle together in the enormous and usually bustling lobby of the hotel, one of the city's larger high-rise buildings. Smoke free premises. 1110 units. 49 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Between Camp and Magazine sts. 500 Canal St 70130. Station: Carondelet St-Canal St.
AAA Benefit
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Pool
heated outdoor.
Parking
valet only.
Dining & Entertainment
2 restaurants, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet (fee), safes. Some: refrigerators.
Sports & Recreation
health club.
Guest Services
valet laundry, boarding pass kiosk, room service.
Terms
cancellation fee imposed, resort fee, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 462 guests
Showing reviews 1 - 5 of 50
3.0
Verified Hotel Guest
Poor
Traveling as Couple
06-23-2017
Pros: the location
Cons: The staff was not very friendly and the room was not clean.
6.0
Gail
Pleasant
Group Traveler
06-23-2017
Pros: Location great Elevator private great
Cons: Pool advertised as heated but so cold was unusable No fridge in room Parking expensive Wifi expensive
7.0
Anthony
Good
Group Traveler
06-23-2017
Pros: Location was great!
Cons: Well worth the discounted rate . Wouldn't pay full price to stay there.
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
06-23-2017
Pros: Location and very knowledgeable concierge staff
Cons: Very warm, room would not cool down
5.0
Verified Hotel Guest
Fair
Traveling as Couple
06-23-2017
Pros: The room was nice. The view was great.
Cons: Extremely crowded. Long lines in order to check in. Long lines in order to retrieve vehicle at time to check out. Attempted to call Valet parking by phone but there was no answer by phone.
Showing reviews 1 - 5 of 50