The Pontchartrain Hotel

AAA Inspector Rating
8.7
Wonderful
98 Guest Ratings
2031 St. Charles Ave
New Orleans, LA 70130- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.9
Overall
Room4.3
Bath3.6
Public Areas3.7
BEST OF 3 DIAMOND
ARATED
AAA Inspector Notes
Not only does this hotel, built in 1927, have a prime location on the parade and streetcar routes, but also it captures the essence of its past heyday of the 1940's both inside and out. The fact that Tennessee Williams penned his famous "A Streetcar Named Desire" while in residence here is highlighted by a print of a commissioned sketch portrait of the author displayed in each room. Smoke free premises. 106 units, some two bedrooms. 11 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Historic Boutique Hotel
Location
1 mi w of US 90. 2031 St. Charles Ave 70130. Station: Jackson Ave.
Parking
valet only.
Dining & Entertainment
3 restaurants, full bar.
Room Amenities
refrigerators, wireless Internet, safes.
Guest Services
valet laundry, room service.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 98 guests
Showing reviews 1 - 5 of 50
9.6
Anonymous
Exceptional
young couple
06-12-2017
Pros: Lovely building and atmosphere.
Cons: Need some comfortable chairs in the room.
6.7
Cecilis
Pleasant
young couple
06-05-2017
Pros: Room service coffee way over priced and no coffee pot in room. When the coffee for 2 was delivered it was in a little stainless steel pot ( not thermal) very small quantity that cost $25.00 . When we checked out there was no one to help with our. Luggage. The clerk from the front desk came to help us,but she had no cart. The cafe and bar did not have the capability to let us charge food and drinks to our room . It took till 4 pm to have tray removed from room/ hall way. I will say all of the staff was extremely friendly .the bar food and cafe food was delicious
Cons: See above
4.2
Duc
Disappointing
family with young children
06-05-2017
Pros: NONE
Cons: When I book the 2 bed rooms thru you, your statement was 'Extra toilet" it means 2 restrooms. However it is only 1 restroom. There is no 2 bedrooms, it is 1 king bed in the living room and 1 bedroom. Very misleading and inconvenience for kids. room and restroom are dirty I NEVER EXPECT almost 500.00/night end up in a dirty room like this.
10.0
Joe
Exceptional
review category group of friends
05-19-2017
Pros: we were treated excellant
Cons: nothing
7.9
Leigh
Good
family with young children
05-10-2017
Pros: This was a historical hotel with a lot of charm. Tennessee Williams wrote A Streetcar Named Desire here. The rooftop bar had a spectacular view of the city. The restaurant was excellent.
Cons: Men have to wear a jacket in the restaurant. It is old and does not have amenities. A coffee maker in the room would have been nice.
Showing reviews 1 - 5 of 50