The Ritz-Carlton, New Orleans

AAA Inspector Rating
8.7
Excellent
236 Guest Ratings
921 Canal St
New Orleans, LA 70112- Map It
Special member savings plus Marriott Rewards® points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
4.6
Overall
Room4.7
Bath4.4
Public Areas4.8
AAA Inspector Notes
From arrival to departure, service is a hallmark of this posh hotel. High ceilings, elegant furniture, lavish fabrics and well-appointed bathrooms in the guest rooms guarantee a luxurious stay. Reminiscent of a Southern antebellum mansion, the charming hotel features marble floors, crystal chandeliers and a lush, enclosed courtyard. The flavor of New Orleans is reflected in the lounge area, which offers live entertainment on weekends. The inviting M Bistro restaurant displays local artwork and serves regionally influenced cuisine. Smoke free premises. 527 units. 15 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Historic Hotel
Location
Between Burgundy and Dauphine sts. 921 Canal St 70112. Station: Rampart St.
AAA Benefit
Special member savings plus Marriott Rewards® points when booking AAA rates!
Parking
valet only.
Dining & Entertainment
M Bistro, see separate listing, full bar, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet (fee), safes. Some: high-speed Internet.
Sports & Recreation
hot tub, health club, spa.
Guest Services
valet laundry, boarding pass kiosk, room service, child care.
Terms
check-in 4 pm, 3 day cancellation notice-fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 236 guests
Showing reviews 1 - 5 of 50
9.0
Anonymous
Wonderful
08-11-2017
Pros: The bed is comfortable
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Check in was excellent as was concierge
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: We had trouble finding our hotel since the street was blocked off during a parade, they were nice enough to have some one meet us and guide us to the hotel! They went above and behind to make sure our stay was easy!
Cons: Not at all.
3.0
Anonymous
Poor
08-11-2017
Pros: The bar staff was amazing!!!!
Cons: Didn't feel it was up to the Rirz standard. Had to call the front desk to ask for my room to be cleaned on our second day. Had to call the front desk to ask for clean glass wear.
9.0
Anonymous
Wonderful
08-11-2017
Pros: The hotel was very nicely decorated and The staff was excellent.
Cons: Would have liked it if complementary breakfast was available or something of the sort.
Showing reviews 1 - 5 of 50