The Ritz-Carlton, New Orleans

AAA Inspector Rating
8.7
Excellent
236 Guest Ratings
921 Canal St
New Orleans, LA 70112- Map It
Special member savings plus Marriott Rewards® points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
4.6
Overall
Room4.7
Bath4.4
Public Areas4.8
AAA Inspector Notes
From arrival to departure, service is a hallmark of this posh hotel. High ceilings, elegant furniture, lavish fabrics and well-appointed bathrooms in the guest rooms guarantee a luxurious stay. Reminiscent of a Southern antebellum mansion, the charming hotel features marble floors, crystal chandeliers and a lush, enclosed courtyard. The flavor of New Orleans is reflected in the lounge area, which offers live entertainment on weekends. The inviting M Bistro restaurant displays local artwork and serves regionally influenced cuisine. Smoke free premises. 527 units. 15 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Historic Hotel
Location
Between Burgundy and Dauphine sts. 921 Canal St 70112. Station: Rampart St.
AAA Benefit
Special member savings plus Marriott Rewards® points when booking AAA rates!
Parking
valet only.
Dining & Entertainment
M Bistro, see separate listing, full bar, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet (fee), safes. Some: high-speed Internet.
Sports & Recreation
hot tub, health club, spa.
Guest Services
valet laundry, boarding pass kiosk, room service, child care.
Terms
check-in 4 pm, 3 day cancellation notice-fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 236 guests
Showing reviews 1 - 5 of 50
9.0
Cynthia
Wonderful
Traveling as Couple
11-17-2017
Pros: The bed is comfortable
Cons:
9.0
Verified Hotel Guest
Wonderful
Family with Teens
11-17-2017
Pros: The hotel was beautiful and the staff was very professional and accommodating. Nice lounge and jazz band was great.
Cons: The hotel was within walking distance to the French Quarter but street outside of the hotel was a bit seedy and did not feel completely safe. Our room was facing main road (Canal Street) and could hear sirens and honking all night.
10.0
Marcia
Exceptional
Traveling as Couple
11-17-2017
Pros: Everything from valet to concierge services, to the front desk check-in, any adjustments were handled professionally and accomadated to our needs. Room service was prompt and fast! Everything expected and reached beyond those expectations!
Cons: That we could not stay longer!
3.0
Lynsey
Poor
11-17-2017
Pros: The bar staff was amazing!!!!
Cons: Didn't feel it was up to the Rirz standard. Had to call the front desk to ask for my room to be cleaned on our second day. Had to call the front desk to ask for clean glass wear.
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
11-17-2017
Pros: great staff
Cons: room was hot
Showing reviews 1 - 5 of 50