This Art Deco-style hotel, once a Sears store, offers rooms with streamlined modern style furniture allowing for ease of movement. The cozy, wood-paneled library with gas fireplace has a homey feel. A fascinating architectural minature model of the heart of New Orleans is on display in the lobby.
Smoke free premises. 170 units. 5 stories, interior corridors. Accessibility (Call).
Pros: Location, staff was great very friendly and helpful. Also beds were great
Cons: Housekeeping on weekends could have been a lot better, also too bad the restaurant and bar weren't open.
7.1
Charles
Good
young couple
09-21-2016
Pros: Staff nice and building clean.
Cons: Room smelled like mildew and the TV was POORLY installed on the wall and it was quite small with the wires blatantly showing. Also no microwave.
9.6
Jill
Exceptional
family with older children
09-18-2016
Pros: The room was very clean and nice..
Just wish the hotel had a restaurant and lounge!!
Cons:
9.2
Kyle
Wonderful
review category group of friends
09-18-2016
Pros:
Cons: The thermostat has really vague controls, leaving us hot in the night.
10.0
Alcadia
Exceptional
review category group of friends
09-15-2016
Pros: Perfect location
Cons: No complimentary breakfast
6.3
Familyof4saintsgame
Pleasant
family with young children
09-15-2016
Pros: The lobby was beautiful. The staff were friendly and we were within walking distance to plenty of shopping, food and the super dome.
Cons: The hotel has nothing to offer. We had our young children with us and we were disappointed that there was not a pool, breakfast available, room service or any other amenities on site besides a tiny work out room. They claimed to have breakfast for purchase, but we were not impressed by the apples, yogurt and bagels as being the only selection and for a ridiculous price. Also valet is 1-2 blocks down the street. No covered area for parking when it rained.
6.7
Mark
Pleasant
mature couple
09-15-2016
Pros: Excellent location, room size. Ask for a room facing the road otherwise you will get a room facing inwards and you wont be able to open the curtains without people seeing in
Cons: No restaurant, really poor WIFI, Poor coffee shop serving coffee from a machine.
6.7
Karen
Pleasant
review category group of friends
09-07-2016
Pros: Good location for the purpose of our trip
Cons: Had a funny smell. Everywhere.
Also a dirty washcloth was left in our shower either by the previous guest or housekeeping.
10.0
Regina
Exceptional
young couple
09-06-2016
Pros: The hotel was absolutely gorgeous! Located within walking distance to everywhere we wanted to go and do. The beds were very comfortable and our room was very clean! The staff was extremely nice and helpful! We will definitely be staying here every time we come back!!!
Cons:
6.7
Jordan
Pleasant
review category group of friends
09-04-2016
Pros: Everything was good, thought we got a great deal but our room did not have a window to the outside which I did not realize. Still a good deal but I did not realize that would be the case. Overall a good place though.
Cons:
10.0
Antoine
Exceptional
family with young children
08-29-2016
Pros: The hospitality
Cons: No free breakfast, especially when you traveling with kids you should have free breakfast
10.0
Valerie
Exceptional
mature couple
08-29-2016
Pros: The location and price.
Cons: Nothing
9.2
Larry
Wonderful
review category group of friends
08-28-2016
Pros: Excellent location, quality and price.
Cons: The bed. Old mattress/springs. Squeaked
7.5
Deficit1
Good
mature couple
08-25-2016
Pros:
Cons: No pool
8.3
Linda
Very Good
mature couple
08-15-2016
Pros: We enjoyed our one night stay. Staff was friendly and helpful. Loved the large bathroom! 2
Cons: Unloading at the curb wasn't ideal. Didn't see elevator from garage? if you are by yourself would make for a difficult unload and park situation.
8.8
Martha
Excellent
young couple
08-15-2016
Pros: It was very clean, comfortable, great location made it easy to walk wherever we wanted to go.
Cons: The parking rate is a but much, especially when the parking garage is pretty tiny and difficult to manouvre (we had a minivan). We just assumed parking would be included as we were paying enough for the room in the first place.
10.0
Shaquille
Exceptional
mature couple
08-12-2016
Pros: i liked everything especially the tub and that we were able to walk everywhere we wanted to go.
Cons: no problems
7.0
Chelsea
Good
Group Traveler
08-09-2016
Pros: The hotel is less than a five minute walk to bourbon st. 15 minutes to the casino, the rooms were big enough for three girls to get ready.
Cons: The staff was very rude and seemed careless, we found fleas in the bed and the fridge was not working.
8.8
Gregory
Excellent
solo traveller
08-09-2016
Pros:
Cons: The restaurant was closed so it really had no amenities.
9.2
Ruben
Wonderful
review category group of friends
08-07-2016
Pros: Clean, good bed
Cons: extra unaware deposit for room after booking, charges for parking not made clear until arrival
7.5
Christina
Good
young couple
08-07-2016
Pros: The bed was comfy and check in was smooth ESP with valet. Love when you need your car all you have to do is text a number and valet gets it for you. Made it so easy. My husband and I went for our 2 year anniversary and it was close distance to canal to where we could hop on and off of the trolleys where ever we wanted to go. Also had a fridge in our room which was excellent. I compared to a lot of other hotels before booking and I've also stayed and multiple hotels in the city and I would def stay here again.
Cons: Only thing was the air vent needed dusting. And they have a pjs cafe in the lobby but was only open in the morning.
7.5
Carmen
Good
mature couple
08-04-2016
Pros: The location was good.
Cons: There was no restaurant in the hotel.
9.2
John
Wonderful
solo traveller
08-03-2016
Pros: I arrived in town for a wedding thinking check in time was at 1:00. My plan was to check in, change, and get to the wedding for 2:00. Chech in time was 3:00! The amazing staff made sure I made the wedding.
Cons: More vending machines.
9.2
Crystal
Wonderful
review category group of friends
08-03-2016
Pros: Very nice. Excellent service. Looking forward to going back soon .
Cons: Minor fixtures in the room did not work. But overall, it was a very nice room.
9.6
Edward
Exceptional
mature couple
08-02-2016
Pros: Everything the staff distance
Cons: My toilet had low pressure and stop working but staff was all over it
9.6
Angela
Exceptional
family with older children
08-02-2016
Pros: The staff was very friendly and helpful. The beds were extremely comfortable and had plenty of pillows!
Cons: They did not have a restaurant in hotel for room service.
9.6
Emma
Exceptional
review category group of friends
08-02-2016
Pros: I was in town for a concert at the superdome, & the Wyndham was conveniently located within a 10 minute walk to the venue. It was also about 4 blocks from the French Quarter. It was clean, comfortable and I was overall pleased with our stay. I would definitely stay here again.
Cons: Unfortunately, the valet attendants got backed up, so leaving my car took a little longer than expected. The manager was aware of the problem and called for all available attendants to come help. It was near the standard check-in time, so there were many people trying to leave their cars for valet to park.
10.0
Elizabeth
Exceptional
family with older children
08-02-2016
Pros: Great location , about 1.5 blocks away from French quarters . Great staff & room was cleaned . self parking $20 per day, not bad . We didn't really use our car, everything within walking distance. Bed & pillows super comfortable!! Slept like a baby . Perfect room 434, away from elevators .
Cons: We enjoyed our stay . No problems.
5.4
Cynthia
Fair
family with older children
07-31-2016
Pros: The location wasn't too bad. Only one block away from Canal street.
Cons: The staff at the front desk had no clue what booking.com was. They didn't have any valets to take our car. When we actually got to the room, the bed was so uncomfortable it was ridiculous. They claim to have a restaurant that is shut down for renovations. This stay was all around horrendous for us.
4.6
L
Disappointing
solo traveller
07-30-2016
Pros:
Cons: I'm a female traveling alone. Receptionist called out my room number for every one to hear at check in
6.3
James
Pleasant
review category group of friends
07-29-2016
Pros: Location
Cons: Class of people staying there. Loud and rowdy. Called security three times because of excessive noise. One time was women fighting over cocaine
6.7
Char821
Pleasant
family with young children
07-29-2016
Pros: Close to Canal street. Bed comfortable.
Cons: No microwave. No breakfast. Cost $30 for parking. Shower nob kept sticking when I tried to turn on shower
10.0
Carlos
Exceptional
review category group of friends
07-28-2016
Pros: Everything
Cons: Excelent
10.0
King
Exceptional
review category group of friends
07-26-2016
Pros: The bedding and pillows were excellent. I felt as though the bed was wrapping around my body like a present.
Cons:
7.1
Patrice
Good
family with young children
07-26-2016
Pros: Bathrooms were spacious, beds were comfortable, rooms appeared clean.
Cons: For this price, I would expect breakfast. Some of the staff were awesome, yet there were a few more that were far from nice. The men wore jackets that were too large and the counter did not hide that they were not appropriately dressed from the waist down. The pull out sofa was cheap, old and the worst. Add microwaves to the rooms.
5.8
Ashley
Okay
review category group of friends
07-25-2016
Pros: Beds
Cons: Noisiest hotel I've ever stayed in.
6.7
Patricia
Pleasant
young couple
07-19-2016
Pros: The cleanness
Cons: Paying to park
8.3
Lh
Very Good
review category group of friends
07-17-2016
Pros: Location, staff
Cons: The parking and drop off experience was extremely poor and impossible to understand. No doorman to help us and no where to pull up. I probably would not stay there again because of this frustrating experience.
3.0
Courtney
Poor
Traveling as Couple
07-15-2016
Pros: The hotel wasn't what I expected! For $---a night I kind of expected a little more. There was no pool, and there wasn't continental breakfast...I most likely wouldn't stay here again.
Cons: Didn't really enjoy overall stay
7.9
Caroline
Good
mature couple
07-14-2016
Pros: the view from the window
Cons: no air vent in the bathroom to vent out moisture
9.6
Letha
Exceptional
mature couple
07-13-2016
Pros: The beds were very very nice like marshmallown
Cons: Nothing magnificent
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
07-12-2016
Pros: This hotel had the most comfortable beds. We slept like babies.
Cons: We had to find parking or pay a $40 fee to have valet park in the same parking lot that we parked at for a smaller fee.
6.7
Daria
Pleasant
review category group of friends
07-11-2016
Pros: The majority of the staff is courteous, great location, clean.
Cons: However, I believe for the money one spends during the time of one’s stay, the property "must" provide “amenities i.e.
•free “continental” breakfast
•premium cable channels, including HBO
•a mini kitchen within each room (a microwave along with the refrigerator provided and not in the “lobby” of the hotel)
•more room décor (being that the majority of the rooms have no exterior windows)
•24hr/around the clock service (especially when it comes to bellhop service as people check-in and check-out around the clock in a hotel atmosphere and/or environment),”
which from my vantage point were non-existent.”
7.9
Mimi
Good
review category group of friends
07-10-2016
Pros: Comfort of the temperature
Cons: Finish the construction at the front door.
3.8
Thomas
Poor
mature couple
07-10-2016
Pros:
Cons: for the price I would have expected much better room, beds where worn out, no microwave, room service came in only once when we were there for 7days, had to have towels brought up 3 different times, will not recommend it or stay there ever again
5.0
Katrin
Fair
review category group of friends
07-10-2016
Pros: The bed was comfortable
Cons: The WiFi was crappy! You couldn't use it at all and some parts of the furniture were really dirty. Also the air conditioning was just able to do freezing cold or nothing which was really annoying.
10.0
Sarah
Exceptional
young couple
07-09-2016
Pros: The location was great. The staff was great. Rooms and beds were comfortable and stayed very cool which felt amazing after a long afternoon in the heat. Was priced very reasonably for a downtown hotel.
Cons: The wifi wasn't great but it wasn't that big of an issue since we were out exploring most of the time
10.0
Patrice
Exceptional
mature couple
07-08-2016
Pros: Everything was lovely..
Cons:
5.0
Cory
Fair
family with young children
07-08-2016
Pros:
Cons: They wouldn't allow my car to stay in the garage after my check out. In a big city this makes for an unpleasant experience
8.0
Dorothy
Very Good
07-07-2016
Pros: The best thing about this hotel was its location and staff was very friendly.
Cons: I wish the rooms had microwaves, pool and onsite restaurant although there was a small coffee shop that closed way too early.
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