Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Multiple pillows, soft sheets and a comfortable mattress certainly help when trying to get a good night's sleep after you've enjoyed the nearby attractions and casinos.
Smoke free premises. 90 units. 3 stories, interior corridors. Accessibility (Call).
valet and coin laundry, boarding pass kiosk, airport transportation.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 59 guests
Showing reviews 1 - 5 of 50
7.0
Anonymous
Good
08-11-2017
Pros: I loved the staff and how they accommodated for the situation that took place which was out of their control. The power went out for a few hours but the staff allowed me to take the children to their sister hotel. I was very impressed with the decision.
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: Staff were very professional and responsive, it was clean.
Cons: The shower in our room was below par, needed repair, the location of the hotel is next to I-20, our room faced it, and it was noisy. They need to re-think about not offering complimentary breakfasts - should be included.
8.0
Anonymous
Very Good
08-11-2017
Pros: The hotel was inviting, newly restored, queen beds were super nice. Pool was refreshing and people were very nice. Loved the early check in. We were traveling 13 hours and needed to rest early.
Cons: Television cable was not working, no continental breakfast! Asked for extra towels, none available.
9.0
Anonymous
Wonderful
08-11-2017
Pros: The staff was very courteous!!
Cons: No breakfast
10.0
Anonymous
Exceptional
08-11-2017
Pros: The staff was friendly and helpful. The room and the halls smelled fresh. The pool was clean and the whirlpool was working.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very clean, the staff was excellent!!
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: The bed was good
Cons: The pillows were not
9.0
Anonymous
Wonderful
08-11-2017
Pros: rooms and bathrooms were clean and nice fresh clean fluffy towels.
Cons: All hotels have that hotel smell in the rooms. i bring Caldrea linen and room spray. it gets rid of existing smells and leaves fresh smell. you'll should try it in all your rooms. i sprayed in my room and when you go in and out makes difference.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Exceptionally clean. Friendly, courteous, and helpful staff.
Cons: Peculiar placement of TV. Most places I stay the TV is situated across from foot of bed. This one was on the side making it difficult to see when you were in the bed.
5.0
Anonymous
Fair
08-11-2017
Pros: Was clean and neat
Cons: The receptionist at the front desk wasn't very professional and wasn't very friendly and there was no complimentary breakfast
8.0
Anonymous
Very Good
08-11-2017
Pros: GOOD LOCATION CLEAN
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: The staff was on point, they were courteous and very helpful. The hotel is close to I 20, so that was very beneficial as well.
Cons: Room had a little bit of a musty smell when we arrived, but we killed it with some febreeze. The area was sketchy at best, but Shreveport in general seemed to be that way. I would prefer a continental breakfast but that's just preference.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The hotel room was very clean staff was excellent
Cons: When I recieved my bill I noticed a restaurant. Tax??? I paid for the meal to be included ( I didn't eat) but did not know I would be charged a tax??That I did not like I am a Marriott rewards member
10.0
Anonymous
Exceptional
08-11-2017
Pros: Front desk staff was excellent, room was clean and comfortable. I have no complaints.
Cons:
8.3
Anonymous
Very Good
07-23-2017
Very good
Pros:
Cons: Had to have a room with roll out bed said Booking was saleing double queens that they didnt have...no free breakfast
10.0
Anonymous
Exceptional
05-30-2017
Exceptional
Pros: THE STAFF WAS GREAT
Cons:
6.7
Anonymous
Pleasant
04-24-2017
Not happy with the quality...
Pros: The location is great for me. The staff was great. The bed n pillow were great
Cons: The carpet smelled rotten, the tub was very slippery, no continental breakfast, next door guest was very loud n refuse to quite down. The price was not worth the service
10.0
Anonymous
Exceptional
03-14-2017
The stay was great!
Pros: I liked my entire stay. The stay was great and the staff was friendly.
Cons: I can't complain about anything.
8.3
Anonymous
Very Good
03-06-2017
Agreeable and satisfying hotel experience.
Pros: Quiet. Room clean and cozy. Room prepared for my entry. Very nice staff.
Cons: Earlier access to breakfast foods. 7 am is a tad too late.
9.6
Anonymous
Exceptional
02-19-2017
Exceptional
Pros: The staff was friendly and helpful, the location was great! Several places to eat and a Walmart close by...always important when you travel for cheer competition and forget things or need healthy snacks!! Only 10 minutes to convention center and boardwalk. Room was as nice as the rooms at the convention center hotel for less than half the price!! Highly recommend!
Cons:
8.8
Anonymous
Excellent
01-02-2017
Good, no bad complaints
Pros: The bed was very comfortable
Cons: No Breakfast!!!
5.0
Anonymous
Fair
12-12-2016
Noisy people, no respect for...
Pros:
Cons: There was a basketball tournament in town, and many teams were staying in the hotel, and instead of isolating families like ours, they put us in the middle of a group that stayed up all night and got up really early yelling etc. It made for a long restless night and not much sleep. Hotel just said, oh they should all be gone now, how does that help? Isolate families, or tell people when they check in so they can decide to stay or go.
6.7
Anonymous
Pleasant
10-14-2016
Just a little more
Pros: The fact the Starbucks was in there
Cons: Everything
10.0
Anonymous
Exceptional
10-03-2016
If your looking for a...
Pros: No Breakfast but the do have a bistro. Staff was very friendly. As in they actually spoke to you. Room was clean and nice.
Cons:
8.3
Anonymous
Very Good
09-20-2016
A very nice, clean place...
Pros: Very clean rooms and facility.
Location to Interstate is good, not great
Cons: Bed was way too soft!
No decent restaurants in nearby area
10.0
Anonymous
Exceptional
09-06-2016
Exceptional
Pros: The customer service was excellent, eveyrone was very welcoming especially Charisma.
Cons:
7.5
Anonymous
Good
07-29-2016
Good
Pros: The pool was warm & clean. The room was clean.
Cons: The room was too cold when we arrived.
9.2
Anonymous
Wonderful
07-27-2016
A great stay
Pros: The room was very clean, the staff was very helpful, especially Sunny in housekeeping. The indoor pool & hot tub was very nice. The use of computers was easy & I love Starbucks
Cons: The beds need to be softer. I've stayed in numerous courtyard Marriot & I usually have a more luxury room & have always had a bed with a thick mattress pad which made the sleep very well. Starbucks won't accept our Starbucks card with our money on it
4.6
Anonymous
Disappointing
07-26-2016
Never again
Pros: Nothing .
Cons:
4.6
Anonymous
Disappointing
07-19-2016
Ok
Pros:
Cons: The lady at the front desk gave me and my girlfriend a room that was occupied by another customer (Opened the door with the key and door number she provided and there was someone occuping the room. This could have really beenn a bad situation entering a occupied room. Very bad experience.
8.3
Anonymous
Very Good
07-15-2016
Very good
Pros: There was no breakfast
Cons:
10.0
Anonymous
Exceptional
07-08-2016
Kindness is like grace.
Pros: The staff especially Teresa was so helpful in my time of need. I needed to check in early due to a family emergency and they were so accommodating and kind. The price was right and I am forever grateful for their kind hospitality.
Cons:
10.0
Anonymous
Exceptional
07-07-2016
Excellent Stay! Do it again...
Pros: Loved the location, the staff and our room. It was modern, large and excellently appointed!
Cons: Would have been nice to receive a complimentary breakfast before we got back on the road.
10.0
Anonymous
Exceptional
07-06-2016
A very satisfactory stay
Pros:
Cons: No complimentary coffee in the morning
5.8
Anonymous
Okay
06-25-2016
It was a ok place...
Pros: The bed was real comfortable
Cons: The towels were not clean had alot of stains
8.8
Anonymous
Excellent
06-19-2016
Fabulous
Pros: Room was very clean
Cons: No continental breakfast
10.0
Anonymous
Exceptional
05-28-2016
The Courtyard Marriott has got...
Pros: Love the facility. It was very nice and very clean. The staff was friendly and acted like they have known you for years and very accommodating. I would stay there again definitely.
Cons: There was nothing I would change. Everything was excellent.
8.3
Anonymous
Very Good
04-05-2016
A convenient and pleasant place...
Pros: The restaurant meal choices, convenience, & restaurant staff was willing to help.
Cons: The bathroom water pressure was low & coffee maker was not working. However, the front desk manager offered free coffee to compensate.
A little bit of front desk & housekeeping socializing among themselves.
6.3
Anonymous
Pleasant
03-30-2016
overall good.
Pros: The bed was comfortable didn't seem like a king bed though. The lobby was nice. Clean bathroom.
Cons: The refrigerator made a loud noise had to unplug it to sleep. The heater smelled when it first came on. The carpet felt wet in spots. The overnight front desk clerk seemed annoyed when we ask for late checkout in fact she was rude. And said she couldn't honor our request and we could call down Sunday morning to see if the day shift would do it. We did and they immediately honored our request.
10.0
Anonymous
Exceptional
02-20-2016
Wonderful
Pros: Everything
Cons: Nothing
4.2
Anonymous
Disappointing
12-25-2015
Disappointing
Pros:
Cons: No television, try to chance hotel couldn't contact booking
7.5
Anonymous
Good
12-22-2015
Great place!
Pros: No problems at all!
Cons: Wasn't anything we didn't like
3.8
Anonymous
Poor
11-18-2015
I'll never stay there again.
Pros:
Cons: The room I stayed in had bed bugs and I had to get another room. The manager was unconcerned about it.
;detailController.handleFacebook('SEO','Courtyard by Marriott Shreveport Airport', '148207', 'ACCOMMODATION', '3', '', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/148207H1.jpg', 'Shreveport', '', '', '', '');){kind=link}
;detailController.handleTwitter('SEO','Courtyard by Marriott Shreveport Airport', '148207', 'ACCOMMODATION', '3', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/148207H1.jpg', 'Shreveport', '', '', '', '');){kind=link}
