Check out the action around this fine casino hotel, which overlooks the Penobscot River and city, then retire to a comfortable, spacious guest room with a king- or queen-size bed.
Smoke free premises. 152 units. 7 stories, interior corridors. Accessibility (Call).
Pros: The room was not cramped. The beds were fairly reasonable.
Cons: The room didn't really cool down. I would have liked a small fridge.
8.8
Heidi
Excellent
review category group of friends
09-06-2016
Pros: The hotel was lovely clean open modern rooms and bathrooms were immaculate well decorated and comfortable
Cons: The staff in the casino were rude and condescending
7.5
William
Good
young couple
09-06-2016
Pros: location to race track
Cons:
9.6
Frank
Exceptional
family with older children
08-29-2016
Pros: The beds are very comfortable
Cons: The air conditioning wasnt great. It kept shutting down. No fan
10.0
Kenneth
Exceptional
solo traveller
08-29-2016
Pros: The people who work their were very friendly and bent over backwards to make sure I was comfortable. Even the gentlemen vacuuming the carpets asked me if I needed any help I thought that was awesome so from him to the top everyone had a smile on their faces and seemed very happy to have a job with the casino. I usually go to Vegas but I have to tell you Bangor is now my choice. I just want to say THANK YOU TO ALL THE STAFF!! they were EXCELLENT!
Cons: I just can't think of anything that I didn't like!
7.5
Jean
Good
solo traveller
08-28-2016
Pros:
Cons: No complimentary breakfast was offered. Paid $200 to stay without a free breakfast.
7.1
Shelby
Good
review category group of friends
08-23-2016
Pros:
Cons: It was slightly expensive.
5.0
Verified Hotel Guest
Fair
08-22-2016
Pros: Clean and convenient.
Cons: No complimentary coffee in lobby and no breakfast of any sort.
8.3
Daniel
Very Good
mature couple
08-22-2016
Pros:
Cons: Freezing conditiob due to air conditioning full blast...
9.6
Beth
Exceptional
solo traveller
08-22-2016
Pros:
Cons: Everything was excellent! People were friendly! Room was clean and bed was comfortable!
10.0
Carolyn
Exceptional
review category group of friends
08-21-2016
Pros: Everything
Cons:
7.9
Richard
Good
mature couple
08-21-2016
Pros: Our morning breakfast was very good and staff was cheery and pleasant.
Cons:
9.2
Robert
Wonderful
solo traveller
08-21-2016
Pros: Good bed and shower. Excellent location near the river and walking / bike path.
Cons: Registration area and parking area are in strange places making it difficult to get multiple bags to and from car.
10.0
Linda
Exceptional
mature couple
08-21-2016
Pros: Bed was great. Convenience to Waterfront Pavillion. Onsite food. Casino for entertainment. People were all very friendly staff and guests.
Cons: Nothing
8.0
Dennis
Very Good
Traveling as Couple
08-19-2016
Pros: Great location. Quiet rooms. No csino noise at all.
Cons: Music and machines in casino are a bit loud.
7.5
Becky
Good
mature couple
08-18-2016
Pros:
Cons: The pillows. The zipper kept pinching me. I complained and showed front desk.
9.0
Verified Hotel Guest
Wonderful
Group Traveler
08-17-2016
Pros: Location Free Parking Shuttle Service to Airport Indoor Connected to Casino
Cons: Toilet paper holder was located in an awckward position.
8.0
Steve
Very Good
mature couple
08-15-2016
Pros: Very comfortable bed
Cons: Could hear next door very easily with connecting door.
Do not expect to pay for drinks when gambling.
10.0
Elizabeth
Exceptional
mature couple
08-13-2016
Pros: Everything
Cons:
7.1
Glen
Good
solo traveller
08-13-2016
Pros: Clean comfortable room.
Cons: Not enough table games. There were only like 4 Blackjack tables. Although good, I would expect more at a casino restaurant. I could get the same quality at Applebee's.
10.0
Patricia
Exceptional
solo traveller
08-12-2016
Pros: Great Burgers and friendly staff.
Cons: The building is kept to cold. Which I'm sure you have heard before.
5.8
Michelle
Okay
mature couple
08-07-2016
Pros:
Cons: No a/c in room, very stuffy. Limited wait staff in casino.
5.4
Misty
Fair
family with older children
08-04-2016
Pros: The room was comfortable.
Cons: The staff was very unfriendly!! Our family does a lot of traveling and stay at hotels often. The front desk staff was just awful. When checking in I realized I had put the wrong dats on our reservation. (We needed to check out one day earlier) The Front desk agent told me she was not able to change the dates because we reserved it thru a 3rd party site. She said it should only charge me for the days we stay. I was not comfortable with that answer,as I did not want to be charged for the last night if I was not staying. I called booking.com and they were very helpful and changed the dates for me. When I went back to the desk to check in another agent came up to the desk with a mouth full of food. This is extremely unprofessional!! We asked her about a roll away bed. Her reply was "per fire code we can not put one in this room. Guess you will just have to flip a coin to see who is going to sleep in the bathtub!" My husband asked if we could see the room to make sure we could all fit comfortably. She acted like this would be a huge inconvenience and said it would take awhile to accomplish. We decided to go ahead and check in without seeing it because we were tired from traveling. The following day they didn't clean our room. When we arrived that evening we called the front desk and asked if we could get towed for the next morning because nobody came in to clean. The agent said "You need to make sure the do not disturb sign is not on the door. We may or may not be able to bring towels. Our maintenance person is leaving early." We did not have the sign on the door. We even offered to walk down and get the towels ourselves. They said we could not because they don't have any at the desk. We were VERY disappointed in the service!!
9.6
Derek
Exceptional
family with young children
08-04-2016
Pros: Right across st from fair grounds. Could have went to Casino if kids did not wipe us out!! Was to tired but the room was comfortable as can be.. and clean clean.
Cons: I was to tired to go to casino. But wanted to looked fun. Nothing bad at all.
9.6
Frederick
Exceptional
mature couple
08-02-2016
Pros: The room was comfortable and the location great!
Cons: The big stain in the middle of the floor in the carpet was quite ugly.
7.1
Aimee
Good
young couple
07-25-2016
Pros: That it was close to the Bangor waterfront concert venue
Cons: Wasn't worth 219.00 a night.. Seemed overpriced for the room.
7.9
Evan
Good
review category group of friends
07-21-2016
Pros: The gaming options were great!
Cons: There was no refrigerator unless requested. Small rooms.
7.9
Nicholas
Good
young couple
07-20-2016
Pros: Bar in the casino was very good.
Right across from the Cross center which I was attending an event at.
Cons: No swimming pool
Buffet was mediocre
8.8
Stacy
Excellent
review category group of friends
07-19-2016
Pros: The room was clear, friendly staff, good experience
Cons: The buffet breakfast was ok... eggs were cold and so we're hash browns
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
07-18-2016
Pros: Beautiful hotel in perfect location for waterfront concerts.
Cons:
8.3
John
Very Good
family with older children
07-18-2016
Pros: Clean and good location for concert
Cons: No refrigerator , a bit cramped
9.6
Steve
Exceptional
mature couple
07-16-2016
Pros: The casino was great!
Cons:
6.7
Karen
Pleasant
family with young children
07-07-2016
Pros: Casino convenient
Cons: Didn't tell me when I checked in they were holding 50$ on my card had to find out on my own. For 160$ you would think there would be a mini fridge in the room. Disappointed. Should have stayed at the Marriott
9.6
Kaitlyn
Exceptional
review category group of friends
06-26-2016
Pros: Really comfortable beds
Cons: Blow dry did not work.
5.8
Jon
Okay
review category group of friends
06-20-2016
Pros:
Cons: The food was horrible. Got sandwiches to go back to the room with and they were soggy. should have gone to McDonalds. The room was over $200 and got a view of a parking garage and we reserved a room over six months in advance. Parking was a pain. used to be able to park in the garage and walk in. now have to pay 15 dollars to park.
10.0
Mariya
Exceptional
review category group of friends
06-20-2016
Pros:
Cons: No mini fridge !
8.8
Brian
Excellent
mature couple
06-14-2016
Pros: The location is excellent. We had a very good stay.
Cons:
5.0
Rodolfo
Fair
06-11-2016
Pros:
Cons: Noisy,no frog,no free coffee,no breakfast,
9.6
Sandi
Exceptional
family with older children
05-14-2016
Pros: Good food, clean, good service, complimentary airport shuttle and great location.
Cons: A pool would've been nice, and fans in the bathroom.
10.0
Nanette
Exceptional
family with older children
05-08-2016
Pros: The room was amazing and the beds were very comfortable. The breakfast I had was cooked to order and the entire staff at both the hotel and casino were so nice andveryhelpful and pleasant
Cons: There was nothing I didn't like
7.1
James
Good
mature couple
04-25-2016
Pros: Room had nice view of the water. Close to Cross Center. Very clean and well laid out and nice decor.
Cons: Room was not ready on time! Waited an hour and a half, while front desk checked in several other guests while we waited. Hotel did not have enough staff to service breakfast and lunch concidering there was a convention going on at Cross Center. Over priced and staff charged an extra $50 over booked price. Will not recommend to anyone!
4.6
Diana
Disappointing
mature couple
04-24-2016
Pros: The staff in the casino area and staff at the resteraunts.
Cons: Upon check in they overcharged me. The prices were different then what booking.com said by 87.00. So not only did they hold the 50.00 for incidentals they also held up an extra 87.00 totaling 137.00 that I could not use. When I went down the next day to ask why 87.00 is being held she dismissed me and said I need to wait four to five business days for it to be put back on the card. The buffet was 25.00 a piece and horrible. I would recommend not doing it . I had cancer and need to stay away from soy and pretty much everything in the buffet had soy. (Maybe I should have looked before hand but I assumed I could get something) I was going to get salad but the area where everything was kept was very warm. I am sure it's not meeting a requirement of some sort.
First night I was not able to get a fan for the room or fridge. I have stayed in many hotels and have never had a problem. The second night they did accommodate both requests. Overall just a bad experience the room was ok. The beds are not very comfortable.
9.6
Carol
Exceptional
mature couple
04-16-2016
Pros:
Cons: A continential breakfast would of made it better.
5.4
Ryan
Fair
solo traveller
03-20-2016
Pros:
Cons: Rom wasn't great for the money
5.8
Robert
Okay
mature couple
03-14-2016
Pros: Location to Cross Ctr was perfect.
Cons: Bed cover and decorative pillows had bad body odor. Reg pillows were flat and worn out.
8.8
Gina
Excellent
review category group of friends
03-14-2016
Pros: Very nice hotel, nice staff and a perfect location - wish we could of stayed longer!
Cons: No complaints!
8.8
Jessica
Excellent
young couple
02-29-2016
Pros: The hotel was very nice and rooms were comfortable. There were no distractions as far as noise. Right across the street from arena so easy to get to our show. Staff made great recommendations for local food.
Cons: For a casino there was not much in the way of entertainment. Although casino was clean we had hoped for more to do.
7.5
Grass
Good
family with older children
02-28-2016
Pros: Elevators were fast, easy parking,clean had restaraunt. Nice heat cooling source did not cycle and helped cover the normal doors opening etc.,noises in the hotel.
Cons: Beds were horrible,we had queens. Did not sleep well at all! And we even used sleep aid medicine!
;detailController.handleFacebook('SEO','Hollywood Casino Hotel Bangor', '166703', 'ACCOMMODATION', '3', '', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/166703H1.jpg', 'Bangor', '', '', '', '');){kind=link}
;detailController.handleTwitter('SEO','Hollywood Casino Hotel Bangor', '166703', 'ACCOMMODATION', '3', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/166703H1.jpg', 'Bangor', '', '', '', '');){kind=link}