Embassy Suites by Hilton Hotel

AAA Inspector Rating
8.7
Wonderful
193 Guest Ratings
1050 Westbrook St
Portland, ME 04102- Map It
Members save 5% or more and earn Honors points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.3
Bath2.9
Public Areas3.2
AAA Inspector Notes
One of the closest hotel to Portland International Jetport, this property offers convenience, cozy beds and a friendly staff. 119 units, some two bedrooms. 6 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
At Portland International Jetport. 1050 Westbrook St 04102.
AAA Benefit
Members save 5% or more and earn Honors points when booking AAA rates!
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, pay movies, wireless Internet, safes.
Sports & Recreation
sauna, hot tub, exercise room.
Guest Services
valet and coin laundry, airport transportation, room service.
Terms
1-7 night minimum stay, cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 193 guests
Showing reviews 1 - 5 of 50
9.0
Verified AAA Guest
Wonderful
Couple
10-10-2016
I'm glad I stayed there. The room was large and the decor was very nice. The hotel was very reasonably priced for what they offered. I would definitely go back if I visited Portland again and I will look for other Embassy Suites wherever I travel.
Pros: Excellent buffet breakfast that included made to order eggs of any type. The hotel decor, especially the artwork, was a very nice touch. Near the lobby there was a large area with comfortable chairs for the guests to read or sit at a table and play cards. When it rained, there were many guests that took advantage of this area.
Cons: Business Center had only one computer that worked and Internet access was very slow.
1.0
Joslyn
Very Poor
Family with Young Children
11-17-2017
Pros: I had to cancel my reservation and was promised a refund because when we went to check-in, we were told that housekeeping still didnt have the rooms cleaned and the manager couldnt tell us when they would be ready, but it would be a 2 hour wait at least.
Cons: No where did it say that the hotel was butted up to the airport.
7.0
Sean
Good
Traveling as Couple
11-17-2017
Pros: The room was clean, lots of snacks provided in the room (we had the upgrade for free snacks in the room), staff was friendly and helpful.
Cons: Asked for champagne and strawberries in the room upon arrival. Not delivered and the staff blamed the half blind girl who works at the front desk only two days per week. Also, it was not mentioned MLK Day would follow weekday breakfast schedule.
9.0
Verified Hotel Guest
Wonderful
Family with Teens
11-17-2017
Pros: Embassy Suites is my favorite place to stay in Portland. Between the complimentary cocktail reception and cooked to order omelette station for breakfast, it is an exceptional value.
Cons:
9.0
Verified Hotel Guest
Wonderful
Group Traveler
11-17-2017
Pros: Liked the suite rooms especially given the decent price.
Cons: Breakfast was advertised as being "cooked to order" and it was not. Only omelets were cooked to order.
Showing reviews 1 - 5 of 50