Fireside Inn & Suites

AAA Inspector Rating
81 Riverside St
Portland, ME 04103- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
2.3
Overall
Room2.4
Bath2.2
Public Areas2.4
AAA Inspector Notes
The hotel is convenient to the city of Westbrook and the interstate. The guest rooms are comfortable with a modest design. Smoke free premises. 196 units. 2 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-95 exit 48, just s. 81 Riverside St 04103.
Pool
heated outdoor, heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, pay movies, wireless Internet.
Sports & Recreation
sauna, hot tub, exercise room.
Guest Services
valet and coin laundry, airport transportation, room service, area transportation-Ocean Gateway, Concord Trailways, Greyhound & Amtrak stations.
Terms
pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 365 guests
Showing reviews 1 - 5 of 50
7.9
Donna
Good
family with young children
05-15-2017
Pros: I have stayed here many times for the location of this hotel to family in the area. The hotel is clean and serves our needs while we are there. The pool is clean and fun to use.
Cons: The temperature of the hot tub was extremely hot it seemed. Some of the front desk staff were less than friendly and there was too much personal talk while customers were present.
9.2
Brian
Wonderful
young couple
05-14-2017
Pros: Resuarant staff was great, breakfast was fantastic
Cons: Hotel layout was confusing
6.3
Kimberly
Pleasant
family with young children
05-14-2017
Pros: The staff was friendly and helpful and the lobby and landscaping were beautiful.
Cons: The room was outdated and in need of some maintenance. The beds were not as comfortable as at other fireside I've stayed at.
4.6
Kathleen
Disappointing
young couple
05-08-2017
Pros: The customer service was great. Upon check in we entered our room and found it wasn't clean. The front desk upgraded and switched us to another room. A fireplace room. However fireplace didn't work, bathroom was very outdated and paint and caulking all peeling. Our room phone didn't work but at that point we needed to leave for an event in Portland. The hallway we were on had food out in the hallway on trays, it smelled from other rooms and even though there was supposed to. W no smoking, someone was smoking in a room right next to us. Although the customer service of the front desk was good, we wouldn't stay here again.
Cons: Cleaner rooms, hallways, restaurant open later to accommodate guests past 10pm, updated bathrooms
7.9
Anonymous
Good
young couple
04-24-2017
Pros: Best banana bread in town
Cons: Bathroom counter too low for tall people Buzzing sound in hallways not and off and Door unlocked near room 1129
Showing reviews 1 - 5 of 50