The hotel is convenient to the city of Westbrook and the interstate. The guest rooms are comfortable with a modest design.
Smoke free premises. 196 units. 2 stories, interior corridors. Accessibility (Call).
valet and coin laundry, airport transportation, room service, area transportation-Ocean Gateway, Concord Trailways, Greyhound & Amtrak stations.
cancellation fee imposed, pet friendly (call for restrictions/fees.).
OVERALL GUEST SCORE
Based on Ratings from 365 guests
Showing reviews 1 - 5 of 50
Pros: Indoor pool
Cons: Excessive fee from booking.com
Pros: Personnel, Price, Room comfort OK.
Cons: Noisy A/C
Convenient but will thing twice...
Cons: The rooms are getting dated and the bathroom needed cleaning ( dirty air vent) , toilet was secured by one bolt and dingy appearance. We were located in the room next to an exit and the secure door was not working and then it slammed closed all night.
We have been here before but it really is showing its age.
Good price for an excellent...
Pros: Bed was super comfortable and the liners were very white/clean!
Cons: Hallways were a little dingy...they could use new carpets and paint
Pros: Heated Swimming Pools
Cons: There was a bit of trash/ some empty beer bottles in the parking lot that we saw when we drove in, and the sight was a bit off-putting.
Pros: We needed a place close to highway as it was only a stopover, and we had to leave early and get right back on the road, and this location was great for that while still being in a nice area. Bed was very comfortable, room was quiet. The in-room heating and cooling unit was much quieter than most but still could have used one notch lower fan speed. Breakfast was good for a free continental and nice variety of fruits and pastries, and allowed us to get back on the road quickly.
Cons: They need to update their televisions to flat screen. We rented a movie and picture and audio clarity were poor. And the volume on the remote did not work well. The room rate was a bit pricey because of close location to Portland.
We have stayed there for...
Pros: Location was excellent - available to a lot of sites. Pool and outdoor areas were beautiful and relaxing.
Cons: The room was filthy - there was a cigarette in the nightstand drawer and there were receipts, etc. not from us on the desk. We came back one day and the beds were very sloppily made and all the pillows were on one bed not back on the beds. One mattress was not on correctly over the box spring. The people at the desk did not know where some of the attractions were located and were not willing to do any research.
Cons: Breakfast was a bit slow coming out, food was great. Tho
Pros: Friendly staff
Cons: Needs renovation
Pros: nice pool!
Cons: Another guest reported a theft while we were checking in. We didn't feel our belongings were safe.
High price for a old dirty hotel. Terrible breakfast.
Comfort and courtesy!
Pros: We came in after midnight. They secured a cab and made sure we had everything we needed in a very pleasant and helpful manner.
Cons: We would have liked scrambled eggs or a breakfast sandwich so we could have more protein.