Hilton Garden Inn Portland Airport

AAA Inspector Rating
8.7
Excellent
210 Guest Ratings
145 Jetport Blvd
Portland, ME 04102- Map It
Members save up to 10% and earn Honors points when booking AAA rates!
AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.2
Bath2.9
Public Areas3.3
AAA Inspector Notes
Close to the Portland Jetport with views of flights landing and taking off. The hotel is well soundproofed from air traffic and their bedding should ensure a peaceful slumber. Smoke free premises. 124 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
At Portland International Jetport. 145 Jetport Blvd 04102.
AAA Benefit
Members save up to 10% and earn Honors points when booking AAA rates!
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, pay movies, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, airport transportation, area transportation-within 3 mi.
Terms
1-7 night minimum stay, cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 210 guests
Showing reviews 1 - 5 of 50
7.4
Verified AAA Guest
Good
Family w/Teens
05-03-2017
it was good. I would stay there again.
Pros:
Cons:
1.0
Verified AAA Guest
Very Poor
Couple
12-10-2016
NOTE: I was unable to fill out the graph above. Nice hotel, arrived to find handicap parking in dark area. Parked where there was black-ice and later went back out to move the car. Since my husband has parkinson's disease, we asked for an accessible bathroom. The water in the shower poured out into the room, a defect in the building of the hotel that was a nuisance to the staff (they knew about it). We used all the towels to mop it up. Overall, a nice place. clean, good restaurant, helpful staff, loved the blueberry biscuits. Quiet except for the many door slams as travelers left early to catch a flight at the nearby Jetport. Can you put some felt or something in the door frames to dampen the sound???
Pros: food, staff,
Cons: arrived to find handicap parking in dark area. Parked where there was black ice and later went back out to move the car. Since my husband has parkinson's disease, we asked for an accessible bathroom which was defective. The water in the shower poured out into the room, a defect in the building of the hotel that was a nuisance to the staff (they knew about it). Staff member said they'd have to pull the building down to repair it. We used all the towels to mop it up.. We came to have a holiday lunch with friends at the Saltwater Grill. The women at the desk printed off directions but it made no sense. We spent an hour roaming around Portland trying to find the place. Can you have maps available? I mean other than the tourist maps. It was very stressful and we got there 40 minutes late. I don't have a cell phone that works or a GPS.
9.8
Verified AAA Guest
Exceptional
Family w/Children
09-07-2016
The hotel was very welcoming.
Pros: The lobby was quite relaxing. Everything was clean and neat.
Cons: The air conditioner was a little loud.
6.0
Michael
Pleasant
01-19-2018
Pros: nice hotel and close to air port
Cons: a lot of money for a 3 star hotel plus another 50 to keep car here for a week 4 yrs ago parking was free next time will probably stay further away
5.0
Michelle
Fair
Group Traveler
01-19-2018
Pros: The staff at the front desk was very welcoming, and it is a very convenient location.
Cons: The room was not clean - when we arrived there was a dirty cloth napkin and sticky residue on the desk, there was an empty creamer packet behind the nightstand. The refrigerator was barely functioning - we didn't dare to eat our leftovers.
Showing reviews 1 - 5 of 50