The Westin Portland Harborview

AAA Inspector Rating
8.7
Very Good
274 Guest Ratings
157 High St
Portland, ME 04101- Map It
Members save up to 15%, plus SPG® benefits when booking AAA rates!
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AAA Inspector Notes
This stately hotel has contemporary interiors with plush designs and up-to-date amenities. The guest rooms are furnished with the Westin 'Heavenly Bed'. Their penthouse bar, Top Of The East, serves seasonal craft cocktails alongside a menu of light fare and affords panoramic views of Portland and Casco Bay. Smoke free premises. 289 units. 15 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Historic Hotel
Location
At Congress St. 157 High St 04101.
AAA Benefit
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet (fee), safes.
Sports & Recreation
recreation programs, health club, spa.
Guest Services
valet laundry, airport transportation, room service, area transportation-within 3 mi.
Terms
pets accepted.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 274 guests
Showing reviews 1 - 5 of 50
10.0
Verified AAA Guest
Exceptional
Business
07-02-2016
Great Hotel downtown, harborview depends upon your vantage point. From 11th floor window great view of downtown. Westin has done a great job on the old Eastland Hotel. Never been dissappointed by a Westin stay including this hotel! Comfortable beds, Selection of TV channels for entertainment. Also plenty of ports for charging our technology. If your an SPG member you have access to free wifi, we're not but thats ok, dealt with it. Parking options self park for $25 at garage next to building or $34 for valet Parking took the self park option. The garage easily acccessible from the hotel. For a last minute reservation price was right. Unfortunately we couldn't experience the roof top bar there is always next time. I would definitely return and refer others to stay here!
Pros: Location was great as you can walk to wherever you wanted to go. Staff was friendly and accomodating. Easy accessible garage to park our car. Comfortable beds. Complimentary water and coffee in room
Cons: No Free wi fi unless your an SPG member.
9.2
Jill
Wonderful
mature couple
09-28-2016
Pros: Room large and comfy. Shower was fantastic. Valet parking was terrific, all in all excellent
Cons: Nothing, all good other than the harbour was about a 20 min walk
4.6
Karen
Disappointing
young couple
09-26-2016
Pros: The free shuttle service
Cons: There was grunge in front of the shower door. There was grunge on the back of the bathroom door on the small ledge. Housekeeping was marginal. We requested a king room and we were immediately told no and they would not even consider it. We anticipate better than that at the Westin.
10.0
Meghan
Exceptional
solo traveller
09-26-2016
Pros: Amazing staff were very helpful and extremely friendly. It was convincing that they liked working there, and that transferred to their interactions with guests, which made the general flurry of arrival and departure less stressful. I arrived way before check in due to a very early flight, and they were able to hold my bags while I got breakfast. They called me within an hour because a room was ready early, and I was able to get in and rest. The room was beautiful! Also - as I was leaving, I ordered an Uber. Right in the middle of waiting for it to arrive, my phone battery died - and my charger broke. It couldn't have been more perfectly bad luck. The staff at the front desk was able to order me a cab right away, and I made my flight. While there, the fitness center, and the organized run were fantastic. The infused water and coffee in the lobby - the rooftop deck... all top notch.
Cons: Nothing. Everything exceeded expectations.
8.3
Andy
Very Good
young couple
09-26-2016
Pros: The beds are very comfortable and the shower was fantastic. We liked that the parking deck was connected to the hotel and our room key worked to raise the exit arm.
Cons: I wanted a king bed room but the Booking.com reservation had Double OR King and you will never get the king if the hotel is full because they bump you for people who book directly. (no matter how early you booked)
Showing reviews 1 - 5 of 50