This hotel is conveniently located near downtown, airport and area shopping. The waterfront is a short six-mile drive. The guest suites are spacious and feature a living area with pull-out sofas.
Smoke free premises. 130 units. 6 stories, interior corridors. Accessibility (Call).
I-95 exit 45, just n on Maine Mall Rd, then just w on Running Hill Rd. 303 Sable Oaks Dr 04106.
Eco Certification
The Maine Environmental Leader Green Certification Program recognizes lodgings working to reduce their energy use and carbon footprint, minimize waste, and use safer alternatives to toxic cleaning products.
valet and coin laundry, airport transportation, area transportation-within 2 mi.
Terms
N, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 169 guests
Showing reviews 1 - 5 of 50
8.0
Verified Hotel Guest
Very Good
Group Traveler
06-23-2017
Pros:
Cons: Desk associate gave us wrong room number for one of our rooms at check in so we had to go back down and get correct room. The room then did not have a pull out couch only a chair.
8.0
Diane
Very Good
Group Traveler
06-23-2017
Pros: Beds were wonderfully comfortable. Loved the little kitchen in the room. The free breakfast was more than expected and very decent.
Cons:
2.0
Verified Hotel Guest
Poor
Traveling as Couple
06-23-2017
Pros: Friendly and helpful staff
Cons: Toilet in room did not work overflowed I called and reported to front desk and was given towels to put on floor very disappointed with experience.
8.0
Carl
Very Good
06-23-2017
Pros: Good layout. Clean room
Cons: Continental breakfast was atrocious
10.0
Verified Hotel Guest
Exceptional
Senior Traveler
06-23-2017
Pros: It was very clean and in a great location.....I usually stay at a different place but this will be at the top of my list from now on. Loved the breakfast.
Cons: No
8.0
J Kevin
Very Good
Traveling as Couple
06-23-2017
Pros: Location was great and easy to get into Downtown Portland.
Cons:
9.0
Oscar
Wonderful
06-23-2017
Pros: Cleanliness
Cons:
8.0
David
Very Good
Traveling as Couple
06-23-2017
Pros: Staff was very friendly, hotel convenient to many restaurants/interstates in the area.
Cons: Exiting out of the hotel onto the main road in South Portland a bit of a challenge without a traffic light.
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
06-23-2017
Pros: Great location. Very pleasant staff.
Cons: Bathroom was small.
8.0
Raquel
Very Good
06-23-2017
Pros:
Cons: The TV kept going on and off, signal kept being lost.
5.0
Verified Hotel Guest
Fair
Business Traveler
06-23-2017
Pros: Staff was good. Location good.
Cons: Not that clean. The heating/cooling unit was blowing black dust all over the bed. Carpet seemed dirty. Couch seemed old and worn.
5.0
Verified Hotel Guest
Fair
Solo Traveler
06-23-2017
Pros: Bed was comfortable and room was very neat and clean
Cons: Front desk help was rude as hell, not only to me, but other customers as well. Wouldn't recommend this place to anyone, because when I went to desk in morning, they did nothing to correct treatment toward customers.
10.0
Diane
Exceptional
review category group of friends
06-13-2017
Pros: Lots of safe parking, convenient shuttle to airport
Cons: Nothing really except that we wish we could have stayed longer and that we didn't fly out so early that we couldn't enjoy a leisurely breakfast
8.8
Frederic
Excellent
young couple
06-09-2017
Pros: I'll love the cleanliness of the rooms and the comfortable bed.
Cons:
7.9
David
Good
family with young children
05-30-2017
Pros: The staff was very helpful !
Cons: the breakfast
8.8
Vs
Excellent
young couple
05-30-2017
Pros: Breakfast was BAD. Eggs were horrible, my wife got sick after eating them. Somehow I didn't know about the animals, that's my fault, I should have asked.
Cons: Breakfast, animals
10.0
Anonymous
Exceptional
family with young children
05-21-2017
Pros: location
Cons: Pancake machine not working
6.7
Mary
Pleasant
family with young children
05-17-2017
Pros: The room was clean and the location was good.
Cons: The bed was a little too soft and the room was a tad small.
10.0
Jessica
Exceptional
family with young children
05-15-2017
Pros: It was very spacious the design of the room was excellent I like how the room contained dishes and silverware the staff was excellent very very clean would definitely stay again
Cons: It provided a complimentary breakfast the following morning things were very Bland I thought it could have been a lot better we didn't go down very late we went down at about quarter of 8 the room had a pull out couch which my daughter stayed on but I have to call down for sheets and a blanket the room did not provide them which the staff is very nice providing one but I feel that the room should be come equipped with it had an extra pillow for her but again no sheets and blankets
7.5
Chris
Good
family with young children
05-14-2017
Pros:
Cons: Our room was by the elevator. To easy to sleep as I kept hearing it most of the night. Also we were all dressed up to go to ours daughters college graduation.. Stepping in dog poop on the elevator was not very pleasant to say the least!! Getting charged twice on our credit card and the hotel not being able to take care of it?!? To me that's not good customer service
8.3
Concert
Very Good
young couple
05-07-2017
Pros: Most of the staff were very pleasant. The hotel was located very near to the venues we were using. The room was clean and comfortable and quiet.
Cons: Eggs and bacon were cold (as was the staff person handling the breakfast).
10.0
Diana
Exceptional
family with young children
04-27-2017
Pros: The bed was comfortable, the room was spacious and well appointed. The lobby was inviting and the included breakfast was the best of its kind! The staff was helpful and friendly, the parking was convenient
Cons:
7.1
Lori
Good
family with young children
04-21-2017
Pros: Room was nice, beds comfortable.
Cons: Breakfast could of had more variety
Your indoor pool was cold
10.0
Lorraine
Exceptional
family with young children
04-15-2017
Pros: Professional staff. Clean and comfortable rooms. Great breakfast and great location. I would definitely stay here again!
Cons: I can't really say that I didn't like anything.
10.0
Peter
Exceptional
young couple
04-10-2017
Pros: the entire stay- everything was perfect! Travelling with our black lab for the first time
could not have been easier
Cons: The weather.
6.3
Lancse
Pleasant
young couple
04-06-2017
Pros: The staff & location
Cons: Guests used their hands to pickup bread & bagels--- watched this every morning. The room was anything but clean----- the cleaning gal wiped the tub out, the floor, & finally the sink----in that order. Sweeper was never used in 4 days.
10.0
Anonymous
Exceptional
family with young children
03-20-2017
Pros: Staff was fantastic- friendly and accommodating.
Cons: The breakfast are was overcrowded and everyone was jumbled together all trying to work around each other.
5.0
Jill
Fair
solo traveller
03-09-2017
Pros: Staff, customer service. I asked to be refunded about 20 minutes after arrival and they took care of it.
Cons: Noise levels in two different rooms. Kids all over the place. Loud.
9.6
Valerie
Exceptional
family with young children
03-02-2017
Pros: Room layout
Cons: Pull out sofa bed very stiff and uncomfortable
6.7
Lori
Pleasant
young couple
02-27-2017
Pros: spacious room
Cons: no water pressure and water was not hot took forever to fill the tub
10.0
Michelle
Exceptional
young couple
02-21-2017
Pros: The hotel was very clean and the room was very comfortable. The room was very spacious and had great amenities including kitchenette.
Cons: I didn't find anything that I felt could be better
10.0
Aunty
Exceptional
family with young children
02-13-2017
Pros: The bedding was very comfy! Our room was very clean.
Cons:
7.5
Chelsie
Good
family with young children
02-03-2017
Pros:
Cons: Staff was not the most helpful. I left something behind at hotel and they would not even check to see if it was there. Even after I called multiple times.
7.5
Kallie
Good
family with young children
01-30-2017
Pros: I liked the layout of the room and all of the simple options it had, like silverware, plates and bowls as well as a coffee maker and mugs.
Cons: Breakfast wasn't ready because we had to leave so early for our flight (4 a.m.).
10.0
Janice
Exceptional
family with young children
01-17-2017
Pros: Staff were very prompt in bringing more bedding to our room, the breakfast was awesome and fulfilling.
Cons:
10.0
David
Exceptional
young couple
01-15-2017
Pros: Room was clean and comfortable. Absolutely will stay there again.
Cons:
9.2
Katrina
Wonderful
review category group of friends
01-02-2017
Pros: Clean, well maintained spacious comfortable rooms.
Cons: The breakfast, a lot of icky processed foods. Fake eggs, fake bacon... please have some real unprocessed hot foods. A crockpot of real oatmeal, all natural granola...real eggs...otherwise, love this place!
10.0
John
Exceptional
young couple
12-30-2016
Pros: Breakfast, bed,
Cons: Heater/air conditioner made Alot of noise could u update your heating/cooling system? Other then that we enjoyed our stay...
8.8
Dennis
Excellent
young couple
12-13-2016
Pros: out bed seemed a Lil too soft like it was sinking on the inside of the outer rim of mattress...but room was clean and had a extra roll of TP which was nice..
Cons: the wallpaper was peeling off the wall down at the pool elevator. .it looked trashy...as well as trash outside the back door of the pool area on the ground..
10.0
Tracy
Exceptional
young couple
11-12-2016
Pros: Beautiful, clean hotel,secluded,quiet,peaceful location. Many more breakfast choices than other HIE. Staff was friendly and welcoming. Amanda and Melissa were wonderful ! Melissa recommended her favorite restaurant Silly. 's. Which we loved ! We stay in a lot of different HIE. and this one was the nicest by far ! Also. Our second floor room had a beautiful view of Portland, especially at night all lit up ! Way to go HIE south portland staff !!! Keep up the great work !!,
Cons: A longer stay !!!!
7.5
Anonymous
Good
family with young children
11-07-2016
Pros: Breakfast untill noon!
Cons: Pool towels were very old and used and there weren't enough in our room for a family of 4
9.2
Velicia
Wonderful
young couple
10-25-2016
Pros: The beds
Cons: Breakfast could last until 10:30
7.1
Kevin
Good
family with young children
10-25-2016
Pros: Rooms were good size.
Coffee was good.
Plenty of parking.
Cons: Room smellled like someone smoked in it.
Lighting was poor in bathroom.
10.0
Judy
Exceptional
family with young children
10-18-2016
Pros: The beds were very comfortable.
The Staff was friendly and very accommodating. We had a very enjoyable stay. Thanks to All
Cons:
9.2
Chris
Wonderful
young couple
10-17-2016
Pros: Very good breakfast.Good staff. Large comfortable bedroom.
Cons: Some aircraft take off early in the morning!
9.6
Lihu
Exceptional
young couple
10-13-2016
Pros: huge room! more like a suite, very close to the airport and malls
Cons: it gets crowded in the breakfast area in the morning
9.2
Daphnie
Wonderful
family with young children
09-24-2016
Pros: good breakfast choices. shuttle service to and from the airport. lots of parking. laundry facilities on sight.
Cons:
8.8
Labor
Excellent
review category group of friends
09-09-2016
Pros: The staff at the front desk was great. Especially Shane!
Cons:
7.5
Amy
Good
mature couple
09-07-2016
Pros: Loved the mattresses - very comfortable!
Complimentary breakfast was very nice as well. Liked the convenience of the fridge and microwave too!
Cons: There was black mold in the bathroom tub.
10.0
Ronald
Exceptional
young couple
09-05-2016
Pros: Enjoyed the comfortable spacious room, the tasty morning breakfast, and appreciated the friendliness of the staff. Thank you!
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