The guest rooms are nicely appointed and spacious. This hotel is within a brief shuttle drive to the Maine Mall, airport and downtown Portland. The waterfront is a short 6 mile drive.
Smoke free premises. 130 units. 6 stories, interior corridors. Accessibility (Call).
I-95 exit 45, just n on Maine Mall Rd, then just w on Running Hill Rd. 303 Sable Oaks Dr 04106.
Eco Certification
The Maine Environmental Leader Green Certification Program recognizes lodgings working to reduce their energy use and carbon footprint, minimize waste, and use safer alternatives to toxic cleaning products.
valet and coin laundry, airport transportation, area transportation-within 2 mi.
Terms
N, pets (extra charge).
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 144 guests
Showing reviews 1 - 5 of 50
8.8
Labor
Excellent
review category group of friends
09-09-2016
Pros: The staff at the front desk was great. Especially Shane!
Cons:
7.5
Amy
Good
mature couple
09-07-2016
Pros: Loved the mattresses - very comfortable!
Complimentary breakfast was very nice as well. Liked the convenience of the fridge and microwave too!
Cons: There was black mold in the bathroom tub.
10.0
Ronald
Exceptional
young couple
09-05-2016
Pros: Enjoyed the comfortable spacious room, the tasty morning breakfast, and appreciated the friendliness of the staff. Thank you!
Cons:
8.8
Fred
Excellent
family with young children
09-01-2016
Pros: Nice, clean hotel. Suite style, so perfect for families. Located near shopping, but away from hustle. I'd stay again.
Cons: Pool was unheated.
7.9
Molly
Good
family with older children
08-25-2016
Pros: The room was very clean and the bed was like sleeping on a cloud.
Cons: The breakfast could have been better!
10.0
Kerri
Exceptional
family with young children
08-12-2016
Pros: The room size was perfect for a very mobile 14 month old. Location was close to everything. Breakfast was good.
Cons: The pillows were awful.
5.4
Perry
Fair
solo traveller
08-11-2016
Pros: Food was disappointing all the way around
Cons: The building was dated could have been cleaner price was too much for age of structure
Have stayed there in past more than likely won't again.
10.0
Derick
Exceptional
young couple
07-27-2016
Pros: Everything
Cons: Nothing
3.5
William
Poor
mature couple
07-21-2016
Pros: Not a thing. Overpriced dirty place to stay.
Cons: Mold around tub, channels on tv not available , cream cheese for bagels left unrefrigerated.
Vert very poor. Keep away
6.3
Michael
Pleasant
mature couple
07-19-2016
Pros: Beds were comfortable. Good location.
Cons: Breakfast options were small and pancake machine was broken.
7.0
Verified Hotel Guest
Good
Traveling as Couple
07-18-2016
Pros:
Cons: Charged me extra $20 , said was scheduling
6.7
Alexander9876
Pleasant
solo traveller
07-17-2016
Pros: Bed was comfortable. Breakfast was basic, good enough.
Cons: Location could have been better, it's secluded (which is somewhat nice) but not near lots of restaurants and stuff to do
5.4
Phil
Fair
family with young children
07-11-2016
Pros:
Cons: Pull out sofa was dirty, cookie crumbs everywhere, the sofa bed was broken and we needed it to sleep our two children. Hotel only said they could give us a single roll away bed. Long story short my kids had to sleep on floor. Complimentary coffee was empty each time I tried to get one. We will never use a Holiday Inn again.
10.0
Mary
Exceptional
family with older children
07-07-2016
Pros: My bed was fine it was soft and comfortable.
Cons:
7.1
Richard
Good
family with older children
07-07-2016
Pros:
Cons: $75 for the dog a day. It's too high.
8.8
Andrea
Excellent
mature couple
07-04-2016
Pros: Room was perfect! Lots of space and a walk-in shower...perfect for older folks!
Cons: Breakfast should have lasted longer. As club members, we expected fresh items until 10:00, but went down to find dried sausages and no forks...not up to HI standards.
9.2
Pamela
Wonderful
family with older children
06-29-2016
Pros: Enjoyed how quiet the rooms were, the cleanliness and the over all friendly and helpful staff.
Cons: There was no shuttle available on Saturday so it was tough getting our plans to work.
6.7
Zeke
Pleasant
mature couple
06-23-2016
Pros:
Cons: Overpriced but reasonable.
9.6
Karen
Exceptional
review category group of friends
06-15-2016
Pros: Room was perfect for 4 ladies. Suite offered extra space. Perfect location, easy to get to Olde Port. Across from the mall and restaurants.
Cons:
9.0
Oscar
Wonderful
06-14-2016
Pros: Cleanliness
Cons:
7.5
Sandra
Good
mature couple
06-14-2016
Pros: Forgot to get a wine bottle opener, but the desk clerk had one for us...very helpful, Shane!
Cons: The internet was not working so we had to have the desk clerk print our boarding passes. He was very good, just was an extra thing for us.
4.6
Gayle
Disappointing
family with older children
06-03-2016
Pros:
Cons: When we opened the sofa bed, there were crumbs and trash. When we asked about it, the manager said it was "housekeeping's fault"
Also, they told us we were paying a "deposit" for our pet and then when we asked about it, they said it was a $75 fee and it was on the written paperwork.
9.2
Dennis
Wonderful
mature couple
05-26-2016
Pros: The bed was wonderful and the pillows made my sleep experience amazing...
Cons: My food once placed on a table,so I could go for coffee was cold when I sat back down with it...That really didn't make my morning and sort of blew the fact it was a free breakfast...
9.2
Boris
Wonderful
review category group of friends
05-16-2016
Pros: Clean hotel, comfortable beds, nice staff.
Cons: Breakfast could be better.
7.5
Joline
Good
mature couple
05-14-2016
Pros: Keurig coffee machine in the room!
Bed was comfortable.
Cons: Everything was wonderful but the room had a musty odor. That it's not very pleasant. I had to run the AC, even though it was cold out.
7.5
Julie
Good
review category group of friends
05-14-2016
Pros: the room was more than ok. nothing special.breakfast was good and staff were great
Cons: price was higher tan comparable local hotels and cleanliness was average. room smelled stale
10.0
Ann
Exceptional
family with older children
05-11-2016
Pros: I have stayed at this property several times while my daughter was living in Portland. It is a great hotel - very clean, great breakfast, and super helpful staff. It is conveniently located, close to the airport and Portland.
Cons:
9.2
Steven
Wonderful
mature couple
05-11-2016
Pros: Short visit. But found property in good shape. Great breakfast offerings. Another good experience
Cons:
10.0
Jerry
Exceptional
family with young children
05-03-2016
Pros: Great room with a very good breakfast!
Cons:
10.0
Marcelo
Exceptional
family with older children
04-28-2016
Pros:
Cons: Problem with the bathtube.
10.0
James
Exceptional
mature couple
04-24-2016
Pros: Great room layout. Liked the king room with bed side of room and the other side of room with counter and sofa. Good breakfast.
Check in girl at the counter was great. Give her a raise. (enthusiatic,positive,answered questions...)
Cons: NA
7.1
Steven
Good
family with older children
04-20-2016
Pros: breakfast was ok, not great! the egg omelet's were dry hardly any cheese in them and the sausage and turkey patties were dry no taste.if you eat toast,bagels and muffins along with apples,bananas and a orange the I guess it would be good for some.
Cons: Well I requested a late check -out by a couple of hours when I booked. which was 5 days in advanced and they did not accommodate me what so ever when I arrived. Granted the place was full on Saturday when I arrived, but the next day Sunday most of the guest checked out at 11:00. So I see no reason for not full filling my request. I had a soccer tournament at 4:30 and had 5 hrs to burn. That's why I requested a late check out. I was willing to pay more if need be. Remember the customers comes first Holiday Inn.
10.0
Verified Hotel Guest
Exceptional
Senior Traveler
03-27-2016
Pros: It was very clean and in a great location.....I usually stay at a different place but this will be at the top of my list from now on. Loved the breakfast.
Cons: No
10.0
Brian
Exceptional
mature couple
01-19-2016
Pros: Staff was very friendly check in and out were a breeze!! Hotel room was perfect hope to stay there again very soon!!
Cons:
7.5
Lawrence
Good
mature couple
01-18-2016
Pros: The cleanliness of the hotel and the friendly staff.
Cons:
8.8
Raphiele
Excellent
family with older children
01-15-2016
Pros: Most everything
Cons: Beds were to soft,eggs were in short supply and cold like the sausage and it was not even close to the end of breakfast.
10.0
Susan
Exceptional
review category group of friends
01-02-2016
Pros: It's convenient. The staff are always friendly there. There was a slight screw up with my rate but it was corrected with out any problem. It was a perfect spot for a shopping getaway with the girls.
Cons:
10.0
Sherry
Exceptional
review category group of friends
12-31-2015
Pros: The rooms were clean, the staff friendly. The pool area was warm.Snow kept us there an extra night. The shuttle took us out instead of making us drive.
Cons: there were an excessive amount of lounge chairs in pool area. made it look cramped.
10.0
Patricia
Exceptional
mature couple
12-27-2015
Pros: Separate seating area for tv watching makes it comfortable
Cons:
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
11-08-2015
Pros: Front desk was extremely nice and helpful. Hotel was clean and pool was nice.
Cons: The cleaning lady was rushing us out of our room in order to clean it, even when we had told her we weren't checking out that day. She insisted we had already called downstairs to check out.
10.0
Vincent
Exceptional
mature couple
11-03-2015
Pros: Outstanding place, really had a good experince!!!!
Cons:
7.1
Hassan
Good
review category group of friends
10-28-2015
Pros: Decent sized rooms, comfortable beds
Cons: No thermostat to control room temperature. Breakfast options were very limited (and basic) compared to European hotels and the toilets felt very last century.
8.3
Gregory
Very Good
mature couple
10-24-2015
Pros: Pleasant and attentive upon arrival. Secure accomodations and good parking.
Cons: Room was not made up after the first day. We left at 10:00 am and returned at 7:00 pm to find our room as we left it.
I informed the front desk and they took care of it by the time we returned from dinner.
10.0
Winston
Exceptional
mature couple
10-20-2015
Pros: Rooms were wonderful, bed was extremely comfortable, very quiet and relaxing. Great breakfast bar, we will definitely stay again when we are in the area.
Cons:
7.9
Sarah
Good
solo traveller
10-18-2015
Pros: Room was nice and spacious, bed super comfortable :)
Cons: front of house staff could have been a little more cheerful, not a great first impression
9.6
Lori
Exceptional
mature couple
10-14-2015
Pros: The room was a very good size and the bed was comfortable. Breakfast was excellent! Place was very clean.
Cons:
7.1
Jean-luc
Good
mature couple
10-13-2015
Pros: Good location, comfortable bed
Cons: Overall clean room, but stained sheets.
10.0
Kathy
Exceptional
solo traveller
10-11-2015
Pros: Great stay nice people made checking in easy no hassle
happy customer !
Cons:
8.3
Raymond
Very Good
mature couple
10-04-2015
Pros: Close to numerous restaurants, easy to get on and off highway. Nice stay, just outside of Portland.
Cons:
10.0
John
Exceptional
solo traveller
10-01-2015
Pros: Very convenient stay when I travel to Portland. Close to Portland.
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