Best Western Plus Waterville Grand Hotel

AAA Inspector Rating
8.7
Very Good
98 Guest Ratings
375 Main St
Waterville, ME 04901- Map It
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
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AAA Inspector Notes
Comfortable bedding for a good night's sleep and an oversize granite bath countertop for spreading out the essentials are surely welcoming when preparing for the day. 138 units, some houses. 3 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-95 exit 130 (Main St), on SR 104. 375 Main St 04901.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Eco Certification
The Maine Environmental Leader Green Certification Program recognizes lodgings working to reduce their energy use and carbon footprint, minimize waste, and use safer alternatives to toxic cleaning products.
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, room service.
Terms
pets accepted.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 98 guests
Showing reviews 1 - 5 of 50
5.2
Verified AAA Guest
Fair
Group
07-03-2016
This hotel is definitely a hotel where you get what you get. It's okay but not what I expected it to be
Pros: The staff at the front desk were great people. Very friendly and accommodating. The ladies that also brought us extra towels where very nice as well. I like that they had enterances at all sides of the hot for easy access to each hall of rooms. Also the hotel's across from a shopping center and it was located pretty conveniently for where we needed to go.
Cons: Our room was smelly from the get go and the hot water tap on the sink was broken. Even when housekeeping came in it felt like the didn't do anything aside from add towels. The "free" breakfast isn't free. Its only a voucher for $14 for two or more people. So we had to pay for our third persons meal, tax, and tip because the voucher doesn't include that and the food wasnt even good. The pool and tub didn't feel very clean and the walk to get there was killer.
5.0
Donna
Fair
mature couple
09-22-2016
Pros: Bed
Cons: Hallway rugs gross
9.2
Margaret
Wonderful
young couple
09-21-2016
Pros:
Cons: Handicap-accessible room was farthest from elevator on third floor!
10.0
Lynette
Exceptional
family with young children
09-19-2016
Pros: I liked everything about this hotel stayed once before and will stay when in the area again. Love that breakfast is included and the food is good.
Cons:
6.7
George
Pleasant
solo traveller
09-16-2016
Pros: Water in shower/bathtub was very low pressure,and the smell in the hall way was terrible. The first night a guest in the next room was drunk and had several other guest in his room. This went on until 2AM. The police came and beat on the door next to us that literally made me jump out of bed. My heart raced for 30 minutes. The next morning I again spoke to the front desk at which time she told me that some people just should drink. She went onto say that they are moving him to the 3rd floor. Well the very next night one of his companions on the other side of us was drunk and singing till midnight.
Cons:
Showing reviews 1 - 5 of 50