Best Western Plus Waterville Grand Hotel

AAA Inspector Rating
8.7
Very Good
140 Guest Ratings
375 Main St
Waterville, ME 04901- Map It
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
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AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.3
Bath3.4
Public Areas3.0
AAA Inspector Notes
Comfortable bedding for a good night's sleep and an oversize granite bath countertop for spreading out the essentials are surely welcome when preparing for the day. Enjoy a heated salt water pool. 138 units, some houses. 3 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-95 exit 130 (Main St), on SR 104. 375 Main St 04901.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Eco Certification
The Maine Environmental Leader Green Certification Program recognizes lodgings working to reduce their energy use and carbon footprint, minimize waste, and use safer alternatives to toxic cleaning products.
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, room service.
Terms
pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 140 guests
Showing reviews 1 - 5 of 50
7.0
Anonymous
Good
08-11-2017
Pros: Breakfast was good.
Cons: Not enough towels no bathroom exhaust fan
10.0
Anonymous
Exceptional
08-11-2017
Pros: We liked this hotel. Normally we stay at the top hotel where ever we go and we weren't too happy that this was the best but we were surprised. Everything was very nice. The accessible bathroom was great, no falling in that tub there were bars everywhere.
Cons: If you use the voucher for breakfast you can't use room service. This makes since but noone told us and breakfast that should have been free for two days was $41.
9.0
Anonymous
Wonderful
08-11-2017
Excellent accommodations and values
Pros: Dining room staff were especially friendly and helpful. Actually every staff member was uniformly helpful and accommodating.
Cons: Not really.
3.0
Anonymous
Poor
08-11-2017
Just very run down. Ceiling mold, stains on furniture,and poor air quality.
Pros: Staff was friendly.
Cons: Rooms we're rundown...wreaked of smoke...noise in the hallway. Worst cup of coffee I ever had.
10.0
Anonymous
Exceptional
08-11-2017
Clean, updated rooms. Location and curb appeal are lacking.
Pros: Clean updated rooms
Cons:
Showing reviews 1 - 5 of 50