The guest rooms are located in two buildings; guest facilities are located in the main building. All rooms have flat-panel TVs and good-size desks. Some compact rooms. The indoor pool hours vary seasonally. The exercise room offers a good selection of cardio and weight machines. A coffee shop is available in the lobby.
Smoke free premises. 365 units. 10-11 stories, interior corridors. Accessibility (Call).
cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Good
Based on Ratings from 993 guests
Showing reviews 1 - 5 of 50
7.0
Verified AAA Guest
Good
Couple
12-05-2017
Nice hotel; convenient to the Inner Harbor. Rooms a bit worn, especially the bathroom, but clean and definitely a solid hotel.
Pros:
Cons:
7.8
Verified AAA Guest
Good
Couple
06-07-2017
Good for a couple of days
Pros: Great location to Inner Harbor, clean room, comfortable bed, plenty of storage, friendly staff, good food in hotel restaurant and nice cafe gift shop.
Cons: Periodic noise in air conditioner, across the street from busy fire department, no safe for valuables in the room, hotel bar did not open until 5pm, no non slip mat for inside the tub, no free breakfast,ice machine on our floor was broken.
9.2
Kenneth
Wonderful
solo traveller
04-23-2018
Work on service.
Pros: Great locarion. Great amenities. Darnell?? (night clerk) was great.
Cons: I needed a radio alarm clock like every hotel room should have. The staff brought up an ipod docking station , radio , alarm clock gadget, but they did not know how to set the time.Maybe minor to you, but it was a big deal to me.
9.6
Billie
Exceptional
family with young children
04-23-2018
Exceptional
Pros: Food was ok - nothing great but service was EXCELLENT. To have to pay for parking when I'd already rented two rooms didn't seem right.
Cons: To have to pay for parking when I'd already rented two rooms didn't seem right.
3.8
Stuart
Poor
young couple
04-23-2018
Poor
Pros:
Cons:
9.2
Coobunny
Wonderful
young couple
04-23-2018
Superb
Pros:
Cons:
9.6
Kingjamesthecruel
Exceptional
review category group of friends
04-20-2018
Good hotel parking cost too...
Pros: Good breakfast
Cons: Paid way too much for parking
7.1
Elizette
Good
family with young children
04-20-2018
Had an amazing time
Pros:
Cons: I wish it were closer to the harbor
6.7
Anonymous
Pleasant
young couple
04-20-2018
Pleasant
Pros:
Cons:
10.0
Anonymous
Exceptional
review category group of friends
04-18-2018
Exceptional
Pros:
Cons:
6.3
John
Pleasant
family with young children
04-17-2018
. Furniture had body fluids...
Pros: Close to the harbor
Cons: The rooms are outdated
7.1
Amy
Good
family with young children
04-16-2018
Decent hotel.
Pros: Room was nice. Comfortable
Cons: My husband saw what he feels was a cockroach.
Not enough plastic cups and coffee cups in room.
YOUR SITE FOR THIS HOTEL SHOULD MAKE MENTION OF A $28 per day parking fee.
6.7
Richie
Pleasant
young couple
04-16-2018
Pleasant
Pros:
Cons: paying for parking. IT should be included
5.4
Montrice
Fair
family with young children
04-16-2018
Passable
Pros: The fact the it clearly say that they have free breakfast but when it was time to go eat breakfast it as 20$
Cons: I did not like that the bathroom was musty!!!
10.0
Susan
Exceptional
review category group of friends
04-16-2018
It was a pleasant stay...
Pros: The bed was perfectly comfortable and the room shades kept the sun out so we could sleep longer.
Cons: The fire station was a worry. It was across the street. Luckiky there were no fires that might. The beakfast was only the buffet at $16.95 although the menu offered more reasonable alternatives. They also did not offer waffles, pan cakes or French toast for that price and the room menu did offer these choices.
5.8
Kyle
Okay
family with young children
04-16-2018
Hotel was ok. Staff seems...
Pros: Breakfast at hotel, cleaning crew was very responsive with great customer service, indoor pool was great.
Cons: Front desk staff was rude, room had trash from previous guests,
7.1
Zuleika
Good
family with young children
04-16-2018
Good
Pros:
Cons:
8.3
Anonymous
Very Good
young couple
04-16-2018
Very good
Pros:
Cons:
5.0
Verified Hotel Guest
Fair
Solo Traveler
04-13-2018
Pros: The staff was very friendly.
Cons: The bathroom tub seemed to clog as soon as I started running shower water. The room smelled of smoke. Towels were stained, and the shower curtain wouldn't fully close. People paced the hallway slamming doors, and I was awakened 3 times.
5.0
Rob
Fair
Business Traveler
04-13-2018
Pros: The pool temperature was nice:-)
Cons: yes felt like I was traveling on an airline with all the added charges... lol
7.0
Neil
Good
Traveling as Couple
04-13-2018
Pros: I'd have to admit that the location was probably the best thing about the hotel. About 10 min walk to the harbor, for the price - it can't get any better.
Cons: Yes, the location is great but the hotel/facilities are quite dated. When you walk in through the lobbies, you can make out that the property has had quite a lot of wear-and-tear. Definitely needs upgrading on all fronts. Parking was (NYC) EXPENSIVE.
7.0
Hamada
Good
04-13-2018
Pros: Parking for28 with out telling me
Cons:
1.0
Kevin
Very Poor
Traveling as Couple
04-13-2018
Pros: close to downtown
Cons: many things to dislike. Biggest complaint was hidden fee of $28 USD for parking. Disgusting! This did not appear anywhere during the booking process - parking cost more than 25% of what I paid for the room. Staff was disinterested, aloof.
10.0
Cheryl
Exceptional
Family with Young Children
04-13-2018
Pros: Excellent room with modern furniture and TV. Only issue was the $28 parking fee. Overall great hotel.
Cons:
6.0
Rodolfo
Pleasant
Group Traveler
04-13-2018
Pros: Staff in from desk very good
Cons: Pool to deap Very dangerus Not good
10.0
Lisa
Exceptional
Traveling as Couple
04-13-2018
Pros: The room was so nice and spacious
Cons: The pool was not open it was reconstructed or something i really was angry
7.0
Verified Hotel Guest
Good
04-13-2018
Pros: Close to an event
Cons: Parking, and the room was dusty.
8.0
Donald
Very Good
Traveling as Couple
04-13-2018
Pros: The room was nice; very close to the ball park; the service in the restaurant during breakfast was excellent
Cons: The indoor pool temperature was as hot as it was outside (in the mid 90s) one of the reasons that we booked there in the first place...it was not enjoyable.
7.0
Sabrina
Good
04-13-2018
Pros: Good location to downtown attractions
Cons: It's right across from the fire stations and you can hear them all nigbt. The room had a funny smell
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
04-13-2018
Pros: Booked a King size room and the room cleanliness was excellent, overall room size was excellent as well. Parking was $28 for overnight, about the standard price you would pay for any part of the city, internet was free with stay, but did not use it.
Cons: No issues at all, overall clean hotel, fast & friendly service while checking in, check out was easy. Parking garage is a bit tight on height (only 6'), but there is also an outside lot.
8.0
Candy
Very Good
Group Traveler
04-13-2018
Pros: The location was perfect!!! Walking distance to Camden Yards!!
Cons: Parking was difficult
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
04-13-2018
Pros: Location.
Cons: Expensive breakfast.
7.0
Verified Hotel Guest
Good
Traveling as Couple
04-13-2018
Pros: The location.
Cons: The parking was way over priced, even for a downtown area! No breakfast was included. The hotel was kind of hard to get around. The pool hours were bad for travelers. The rooms were a little small.
7.0
Verified Hotel Guest
Good
Business Traveler
04-13-2018
Pros: Quick and easy check in. Very pleasant staff who works there. Nice selection in the small coffee shop. Good location and felt safe. Super big room too.
Cons: Parking a bit too high on the adjacent lot. Should charge less (or FREE) for hotel guests or members of their IHG rewards program.
5.0
Patricia
Fair
Solo Traveler
04-13-2018
Pros: The front desk staff was nice but only one person working midday so everytime I called for assistance in finding the hotel I was placed on hold. I finally said forget it and hung up and figured it out. Good central location. Convenient to light rail.
Cons: The room needed LOTS of cosmetic attention. Old stains on walls and windows. Broken chair with peeling material in it. Paint falling from vent in shower. Door was warped so it was hard to open. Walls are extremely thin but they can't really fix that.
9.0
Tameeka
Wonderful
04-13-2018
Pros: The best part about my trip is when the host advised me about an great restaurant. He was so pleasant and nice. He deserved an award. He accommodated everything i ask for. Great service.
Cons: Nothing at all.
9.0
Nathan
Wonderful
04-13-2018
Pros: Bath and Body works in the bathrooms. it's the convention center for a fraction of the price. My girl and I stayed there recently and we'll be coming back for Bronycon. Only a 75 dollar charge to de-smoke, so if that's an issue, not a big charge.
Cons: The bathroom door was really in the way of the bathroom. It was fine because it was me and my girl, but for other people it could be annoying.
8.0
Alexis
Very Good
Business Traveler
04-13-2018
Pros: Great location. Comfortable rooms. Friendly staff.
Cons: We went for breakfast on Sunday morning and the restaurant appeared short staffed. The staff was very friendly and trying to do their best, but they were definitely overwhelmed. We didn't get water or spoons until we were ready to leave.
7.0
Verified Hotel Guest
Good
Family with Young Children
04-13-2018
Pros: They were able to keep our car parked until 3pm the day of check out, which made walking around the harbor easy.
Cons: It feels old. Not so much run down, but just in need of some updating.
9.0
Kathleen
Wonderful
Traveling as Couple
04-13-2018
Pros: Clean, near everything, super great deal!
Cons: no
4.0
Verified Hotel Guest
Disappointing
Group Traveler
04-13-2018
Pros: Location to inner harbor was good
Cons: It was dated and the ceiling was fallling apart in some places. The whole hotel had a funky smell.
10.0
Edward
Exceptional
Business Traveler
04-13-2018
Pros: Clean room, comfortable bed
Cons: Parking
7.0
Tim
Good
Traveling as Couple
04-13-2018
Pros: Location in relation to the stadiums and convention center
Cons: The lobby and even the bar were very cold and every time the doors open there would be a draft.
9.0
Dawn
Wonderful
04-13-2018
Pros: Convenient to where I needed to be
Cons: No
4.0
James
Disappointing
Business Traveler
04-13-2018
Pros: Room size. Location.
Cons: No parking! Parking expensive. $56 for 27 hours!! Ridiculous.
7.0
Verified Hotel Guest
Good
Traveling as Couple
04-13-2018
Pros: Location. Manager discount Ed 1 breakfast meal due to miscommunication about free breakfast
Cons: Went back to my room around 5 am to find about 8 teenagers hanging out in the hallways.i was told by the front staff that breakfast would be included then was charged for breakfast.
7.0
Shermise
Good
Group Traveler
04-13-2018
Pros: The room
Cons: Didn't give better details about breakfast
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
04-13-2018
Pros: The staff were really excellent and very helpful.
Cons: The food ordered at the hotel was very burnt and tasteless. Also, you have to pay to park which is kind of an inconvenience when you try to find somewhere to park in Baltimore.
10.0
Labreya
Exceptional
Traveling as Couple
04-13-2018
Pros: I was more than satisfied with everything at this hotel
Cons: No there isn't anything that I didn't like
1.0
James
Very Poor
Solo Traveler
04-13-2018
Pros:
Cons: The staff are horrible will never say there an
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