The guest rooms are located in two buildings; guest facilities are located in the main building. All rooms have flat-panel TVs and good-size desks. Some compact rooms. The indoor pool hours vary seasonally. The exercise room offers a good selection of cardio and weight machines. A coffee shop is available in the lobby.
Smoke free premises. 365 units. 10-11 stories, interior corridors. Accessibility (Call).
cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 628 guests
Showing reviews 1 - 5 of 50
8.0
Anonymous
Very Good
08-11-2017
Pros: The Hotel was convenient to all the professional sports venues which made it easy to access by walking to the stadium. The hotel staff were friendly and courteous.
Cons: I had reserved a king size bed and was told at check-in the room I had reserved was not available. that was disappointing however the personable attitude of the clerk quickly diffused any bad feelings.
10.0
Anonymous
Exceptional
08-11-2017
Pros: friendly and helpful staff and was upgraded to mini suite at no charge. good location
Cons: $25 a night parking charge
8.0
Anonymous
Very Good
08-11-2017
Pros: The staff was very nice, location was ideal, there was also a convenient little store and bar inside the hotel.
Cons: I was put in a room that hadn't been cleaned and then the 2nd room I was placed in had a terrible odor. The staff wasn't the friendliest staff as if it was my fault I had to be put into another room.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Everything nice and spacious
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Good Location. Access to Parking. Very comfortable beds. Onsite Restaurant.
Cons: Paying to park,but I guess with real estate prices in that part of town it is understandable.
7.0
Anonymous
Good
08-11-2017
Pros: We were going to see a concert at Royal Farms Arena and it was literally across the street. Great location if you are seeing a shoe there.
Cons: Check in was pretty slow.
6.0
Anonymous
Pleasant
08-11-2017
Pros: Great location if you like feeling like you're in the middle of a big bustling city. Great attractions and good food near by. Older but well kept. comfy bed. staff were courteous and helpful.
Cons: I would have given the room and clenliness perfect marks if it hadn't smelled so funny. Location would be awesome but it is right across the st from fire deparment and light rail immidiately below. Not exactly a quiet night's sleep. Expensive parking.
3.0
Anonymous
Poor
08-11-2017
Pros: The rooms were clean & spacious & the beds were really comfy. Also the staff was nice and helpful.
Cons: The hallways on each floor had a strong smell of marijuana. When I reported it to the staff ~ they basically said they can't control what the other guests are doing. Did not expect this considering it was "smoke-free" hotel!!
10.0
Anonymous
Exceptional
08-11-2017
Pros: Indoor pool, staff, beds.
Cons: Nope
7.0
Anonymous
Good
08-11-2017
Pros: Location
Cons: I did like the fact that they charge parking,hotel shuld provide parking at no charge..
5.0
Anonymous
Fair
08-11-2017
Pros: The staff was very friendly.
Cons: The bathroom tub seemed to clog as soon as I started running shower water. The room smelled of smoke. Towels were stained, and the shower curtain wouldn't fully close. People paced the hallway slamming doors, and I was awakened 3 times.
5.0
Anonymous
Fair
08-11-2017
Pros: The pool temperature was nice:-)
Cons: yes felt like I was traveling on an airline with all the added charges... lol
7.0
Anonymous
Good
08-11-2017
Pros: I'd have to admit that the location was probably the best thing about the hotel. About 10 min walk to the harbor, for the price - it can't get any better.
Cons: Yes, the location is great but the hotel/facilities are quite dated. When you walk in through the lobbies, you can make out that the property has had quite a lot of wear-and-tear. Definitely needs upgrading on all fronts. Parking was (NYC) EXPENSIVE.
1.0
Anonymous
Very Poor
08-11-2017
Pros: close to downtown
Cons: many things to dislike. Biggest complaint was hidden fee of $28 USD for parking. Disgusting! This did not appear anywhere during the booking process - parking cost more than 25% of what I paid for the room. Staff was disinterested, aloof.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Excellent room with modern furniture and TV. Only issue was the $28 parking fee. Overall great hotel.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: The room was so nice and spacious
Cons: The pool was not open it was reconstructed or something i really was angry
7.0
Anonymous
Good
08-11-2017
Pros: Close to an event
Cons: Parking, and the room was dusty.
5.0
Anonymous
Fair
08-11-2017
Pros: The staff was extremely pleasant
Cons: The bathroom was in need of repair tub was stopped up as I showered .... When asked for toothbrush and paste was given brush no paste and ask staff in hall was given used paste that seemed to have been recycled from room she was cleaning
10.0
Anonymous
Exceptional
08-11-2017
Pros: The connecting roomsand they were spacious
Cons: No
7.0
Anonymous
Good
08-11-2017
Pros: Good location to downtown attractions
Cons: It's right across from the fire stations and you can hear them all nigbt. The room had a funny smell
8.0
Anonymous
Very Good
08-11-2017
Pros: Booked a King size room and the room cleanliness was excellent, overall room size was excellent as well. Parking was $28 for overnight, about the standard price you would pay for any part of the city, internet was free with stay, but did not use it.
Cons: No issues at all, overall clean hotel, fast & friendly service while checking in, check out was easy. Parking garage is a bit tight on height (only 6'), but there is also an outside lot.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Service was great staff respectful
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: Nice staff, very helpful. Great beds so my old lady could taste the base.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Convince
Cons: Just outside of light rail and major street to interstate. Lots of noise from cars and train
1.0
Anonymous
Very Poor
08-11-2017
Pros: Great location, room would have been great if the entire hotel did not reek of marijuana smoke.
Cons: Our entire floor and the elevators reeked of marijuana smoke and there were teens out in the hall until 3-4 am carrying on and making noise.
9.0
Anonymous
Wonderful
08-11-2017
Pros: The best part about my trip is when the host advised me about an great restaurant. He was so pleasant and nice. He deserved an award. He accommodated everything i ask for. Great service.
Cons: Nothing at all.
9.0
Anonymous
Wonderful
08-11-2017
Pros: The staff at the desk both day and night were genuine and friendly.The indoor pool is very nice and the location is only about 5 blocks to the inner harbor. The beds were very comfortable and the room was suprisingly quite for Baltimore.
Cons: They could have a new upholstered chair in the room. It has seen better days. The hallway could use a little updating.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Bath and Body works in the bathrooms. it's the convention center for a fraction of the price. My girl and I stayed there recently and we'll be coming back for Bronycon. Only a 75 dollar charge to de-smoke, so if that's an issue, not a big charge.
Cons: The bathroom door was really in the way of the bathroom. It was fine because it was me and my girl, but for other people it could be annoying.
8.0
Anonymous
Very Good
08-11-2017
Pros: Great location. Comfortable rooms. Friendly staff.
Cons: We went for breakfast on Sunday morning and the restaurant appeared short staffed. The staff was very friendly and trying to do their best, but they were definitely overwhelmed. We didn't get water or spoons until we were ready to leave.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Clean, near everything, super great deal!
Cons: no
8.0
Anonymous
Very Good
08-11-2017
Pros: The check in staff were very polite and helpful. Wonderful experience checking in. They even referred great restaurants and activities.
Cons:
1.0
Anonymous
Very Poor
08-11-2017
Pros: I paid $50.00 pack my car that Hotel.is the worst hotel I ever stayed, I was asking questions the staff walked away from me.
Cons: Paying. $50.00 to pack.too cars. The hot.water don't work.I have to.bath with.cold water at night.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Staff, service, and price. Hotel employee showed more than a great welcome but amazing service, professionalism, and work ethics. Made sure that I had a great stay visiting from Los Angeles this was my first day back since 2005 it has been years.
Cons:
4.0
Anonymous
Disappointing
08-11-2017
Pros: Room size. Location.
Cons: No parking! Parking expensive. $56 for 27 hours!! Ridiculous.
7.0
Anonymous
Good
08-11-2017
Pros: The room
Cons: Didn't give better details about breakfast
10.0
Anonymous
Exceptional
08-11-2017
Pros: I was more than satisfied with everything at this hotel
Cons: No there isn't anything that I didn't like
9.0
Anonymous
Wonderful
08-11-2017
Pros:
Cons: The room was not the way the picture described.
8.0
Anonymous
Very Good
08-11-2017
Pros: Cleanliness; Convenient parking.
Cons: Bathroom need some cosmetic and structural attention.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great location good price 🙂
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Close to everything and clean even though they r remodeling
Cons: No
10.0
Anonymous
Exceptional
08-11-2017
Pros: The open parking garage attached to the hotel.
Cons: Elevator location in reference to the parking area
Cons: The curtain failed down. The mechanic stayed in the room to replace the whole setup. We had to check out earlier than we want as there is no peace staying there.
8.0
Anonymous
Very Good
08-11-2017
Pros:
Cons: Yes, the hot water didn't work at all!no shower prior to business meeting. By the time that was discovered it was already too late even if they gave us another room for a shower. That's one of those things you expect to work 100% of the time.
1.0
Anonymous
Very Poor
08-11-2017
Pros: The location was good for visiting the hospitals or the ballpark but that also means that the area is a bit sketchy.
Cons: The tower side of the hotel is not handicapped friendly and my room had a broken toilet and water leaking down from above. Even the menus were outdated. When I called room service they said that the things I was ordering hadn't been on the menu in years.
7.0
Anonymous
Good
08-11-2017
Pros: Location
Cons: Paying for parking
10.0
Anonymous
Exceptional
08-11-2017
Pros: They allowed early check in. Very friendly staff.
Cons:
7.0
Anonymous
Good
08-11-2017
Pros: Hotel was located in a nice area in Baltimore, friendly staff. .
Cons: to many shady people lurking the grounds, felt car was unsafe but again this was in Baltimore and the crime is high. Hotel charged me $56 for two days of parking, to much should of been told up front.
;detailController.handleFacebook('SEO','Holiday Inn-Inner Harbor', '15437', 'ACCOMMODATION', '3', '', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/15437H1.jpg', 'Baltimore', '', '', '', '');){kind=link}
;detailController.handleTwitter('SEO','Holiday Inn-Inner Harbor', '15437', 'ACCOMMODATION', '3', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/15437H1.jpg', 'Baltimore', '', '', '', '');){kind=link}
