Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Guest rooms and suites are well designed and provide an ample-size desk with an ergonomic chair, a comfortable chair and upgraded bedding. A 24-hour mini food market along with sundries is available in the lobby. Room service is available after 5 pm, and the indoor pool is open daily 6 am-10 pm, no lifeguard on duty.
Smoke free premises. 98 units. 4 stories, interior corridors. Accessibility (Call).
I-95 exit 43B, 2 mi w on SR 100 to exit 3 (Snowden River Pkwy), then 0.3 mi s. Located in a business area with restaurants nearby. 8241 Snowden River Pkwy 21045.
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Pros: The hotel was very easy to find, a short distance off the interstate. There was a McDonald's right across the street as well as other restaurants close by.
Cons: I did find it unusual for the hotel to not have complimentary breakfast and to charge so much for the food that it did serve. Due to surgery I could only have yogurt...and paid over $9.00 for 2 little containers. Also the whole hotel was very hot!
10.0
Peter
Exceptional
Business Traveler
10-20-2017
Pros: Staff, very friendly and willing to make you happy.
Cons: No
10.0
Peter
Exceptional
Business Traveler
10-20-2017
Pros: Staff was great very willing to please, rooms were great, food was excellent.
Cons: no
7.5
Anonymous
Good
young couple
10-19-2017
Good
Pros:
Cons:
10.0
Anonymous
Exceptional
mature couple
10-19-2017
Exceptional
Pros:
Cons:
7.5
Anonymous
Good
mature couple
10-17-2017
Good
Pros:
Cons:
10.0
Jose
Exceptional
young couple
10-15-2017
Exceptional
Pros:
Cons:
6.7
James
Pleasant
family with young children
10-02-2017
Everything was great except for...
Pros: Quiet
Cons: Customer service couldve been much better.
6.3
Eileen
Pleasant
review category group of friends
10-02-2017
Not so hot...
Pros:
Cons: Room small, but adequate. Party at hotel Saturday night. Pounding bass transmitted through walls from first floor to our room on third until 1AM. Sleep not possible. Front desk responded with- “well, they should be wrapping up soon...” Charge for breakfast. Better options in nearby restaurants.
6.3
Jens
Pleasant
solo traveller
10-01-2017
Rooms good, breakfast service terrible
Pros: Hotel room was good
Cons: Breakfast service was terrible! Bad and not helpful service. They forgot my pancakes. They do not refill coffee (no coffee since 10min!!!). If I asked somebody there are only excuses. My table were not cleaned from the old stuff over 1:30 hours I sit there. Maybe totally understaffed or not professional. They work very slowly...
10.0
Wendy
Exceptional
solo traveller
09-28-2017
Comfortable, clean and an amazing...
Pros: The property was beautiful, very clean and surrounded by great food and shopping options. The bar/breakfast area was designed to remind travelers of a kitchen in a private home - kitchen island and all.
Cons: Honestly, I don't have a single concern except that breakfast - while delicious - was a bit pricey.
5.5
Anonymous
Okay
young couple
09-11-2017
Passable
Pros:
Cons:
9.6
William
Exceptional
solo traveller
08-30-2017
Easy in // easy. Out:...
Pros: The. Chef. Is. Excellent
Cons:
10.0
Linda
Exceptional
review category group of friends
08-06-2017
Best place to stay.
Pros: The staff went above and beyond my expectations. I will recommend this establishment to anyone.
Cons: N/a
10.0
Anonymous
Exceptional
solo traveller
08-02-2017
Wonderful!
Pros: Wonderful!
Cons:
6.3
Napoleon
Pleasant
review category group of friends
07-25-2017
Nice hotel but beware of...
Pros: The cleaning staff was very accommodating and the late night desk manager was very nice really appreciate him sorry not to have gotten his name.
Cons: At check in the lady at the desk was very happy to tell me what I could not have because I did not book through the hotel and at check out the desk lady was more interested in her news paper. Will not visit that location anymore too many hotels in the area. Thanks for your time.
5.4
Francine
Fair
family with young children
07-17-2017
Passable
Pros:
Cons:
10.0
Anonymous
Exceptional
young couple
07-07-2017
Exceptional
Pros: Overall great trip
Cons: Everything
10.0
Lisa
Exceptional
review category group of friends
06-26-2017
It was nice
Pros: Everyone was very courteous and helpful knowing the area
Cons:
10.0
Djohn521
Exceptional
young couple
06-26-2017
Great short term stay, definitely...
Pros: Everything was really nice, breakfast was really good and really clean and well located hotel. Staff was very nice, and will consider returning in the future.
Cons: nothing
7.5
Sharlander
Good
review category group of friends
06-08-2017
Good
Pros: free breakfast accomendation
Cons:
10.0
Terrance
Exceptional
young couple
06-06-2017
Exceptional
Pros:
Cons:
9.2
Andree
Wonderful
young couple
06-05-2017
Superb
Pros: Food was great
Cons: Booking through booking.com. Will never do again.
7.9
Anonymous
Good
young couple
05-31-2017
Good
Pros:
Cons: Asked for a quiet room but they put us in a room near an air conditioning compressor that was loud.
10.0
Anonymous
Exceptional
family with young children
05-22-2017
Exceptional
Pros:
Cons:
10.0
Dominique
Exceptional
young couple
05-16-2017
Exceptional
Pros:
Cons:
8.3
Kj
Very Good
young couple
05-11-2017
Very good
Pros:
Cons:
9.6
Beth
Exceptional
solo traveller
05-06-2017
Don't Hesitate to Book It!
Pros: The check-in process was quick and easy! The staff was also super-friendly! The entire place was clean and well-kept...and quiet!
Cons: For the price, it would be nice to have breakfast included.
10.0
William
Exceptional
family with young children
05-01-2017
Excellent
Pros: Excellent Hotel, I stay here every year. I've never been disappointed
Cons:
10.0
Tyno
Exceptional
solo traveller
05-01-2017
Exceptional
Pros:
Cons:
7.9
Doug
Good
solo traveller
05-01-2017
Good
Pros:
Cons:
6.3
Peggy
Pleasant
young couple
01-26-2017
At the price, the breakfast...
Pros: Evening cookies and fruit water were delicious.
No sugar free options for hot chocolate
Cons: Spa didn't have enough water in it and the jets are not positioned correctly or pressurized all the way around. Some strong, some not.
There was a live bug on the curtain in the room upon return one evening.
No vent in bathroom.
10.0
Deanna
Exceptional
young couple
01-18-2017
Great time!
Pros:
Cons:
8.8
James
Excellent
solo traveller
12-24-2016
Good choice
Pros: Location and value
Cons: Noisy
8.8
Timithy
Excellent
young couple
11-20-2016
Definitely worth a stay...remember the...
Pros: The continental breakfast, which included waffles...was just $5.95. We liked the indoor Jacuzzi and swimming pool.
Cons: The bed was very uncomfortable for me. Did not know it was an air-adjustable bed until checkout. Turns out there was a small sign on the check-in desk that I did not see. Would suggest they also have the clerks tell you about the feature and have a folded card on the bed. I would have rated our entire stay a 10 except for this.
10.0
The
Exceptional
solo traveller
10-24-2016
Great Stay!
Pros: I requested a quite room and the staff delivered a very quite location, Thanks.
Cons:
10.0
Lil
Exceptional
solo traveller
10-24-2016
Very nice
Pros:
Cons:
7.5
Sandria
Good
solo traveller
10-18-2016
Good
Pros:
Cons:
10.0
Reginald
Exceptional
young couple
10-09-2016
My stay was very comfortable...
Pros: The jacuzzi and indoor pool was so needed.
Cons: The jacuzzi should have stayed open later.
10.0
Stephanie
Exceptional
review category group of friends
10-04-2016
I could & would stay...
Pros: It's about 15 mins away from the Harbor but 10 mins away from the event I was attending. I like the fact that parking was free, the hotel has a pool and there are some restaurants & stores not far away.
Cons: We couldn't get on the WiFi & the young lady that woeked overnight was very new and did not know the password to get on the WiFi. When we checked out the young lady in the morning informed that we should've gotten that info when we checked in but the person who checked us in didn't provide that info. However be sure to just put one persons last name in guest box on Booking.com I messed up and put both names for us who were sharing a room so that was the other trouble with not being able to connect to the WiFi.
10.0
Nursenancy
Exceptional
mature couple
10-03-2016
Exceptional
Pros:
Cons:
10.0
Joel
Exceptional
family with older children
09-25-2016
Great Stay!
Pros: Clean, friendly comfortable
Cons: Nothing
10.0
Susan
Exceptional
mature couple
09-25-2016
Exceptional
Pros:
Cons:
9.2
Sara
Wonderful
review category group of friends
09-21-2016
Superb
Pros: Location was great. Continental breakfast was great. Rooms were clean. Liked that there was usb plugs so don't need a phone charger just the usb cables.
Cons: Night staff was very rude. Bathroom was small. Door to bathroom couldn't be open when you tried to enter room or the two doors would hit each other.
10.0
Catrinia
Exceptional
solo traveller
09-20-2016
Splendiferous!!!!
Pros: How clean and comfortable it was. Housekeeping was excellent!& the elevator smelt wonderful!
Cons: There wasn't anything that I didn't like
9.6
Anonymous
Exceptional
solo traveller
09-17-2016
Exceptional
Pros:
Cons:
2.5
Alexander
Poor
mature couple
09-05-2016
Poor Service
Pros: the Name Hilton as I typically stay there
Cons: The staff was so unfriendly and really unpolite
9.6
Marybeth
Exceptional
review category group of friends
08-30-2016
Wonderful Staff...
Pros: The staff as always are amazing, friendly people and they make our stay that much more pleasant.
Cons:
9.6
Anne
Exceptional
solo traveller
08-21-2016
Clean. Great staff. Would recommend.
Pros: Great staff. Clean! Convenient restaurant on site.
Cons: Room decor outdated. There was a gawd awful white SLICK bedspread on the bed that kept sliding into the floor during the night and I would wake up cold. No other blanket on the bed so I was forced to use it. Pillows were.like marshmallows... put your head on one and it would sink. Never did get comfortable. Need a pillow that provides a little support. TV was inside a piece of furniture and when I turned it to the side so I could watch from the chair, then I couldn't see one side of the tv. Terrible layout. TV was stuck down so I couldn't move it.
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