Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Guest rooms and suites are well designed and provide an ample-size desk with an ergonomic chair, a comfortable chair and upgraded bedding. A 24-hour mini food market along with sundries is available in the lobby. Room service is available after 5 p.m., and the indoor pool is open daily 6 am.-.10 p.m.; no lifeguard is on duty.
Smoke free premises. 98 units. 4 stories, interior corridors. Accessibility (Call).
I-95 exit 43B, 2 mi w on SR 100 to exit 3 (Snowden River Pkwy), then 0.3 mi s. Located in a business area with restaurants nearby. 8241 Snowden River Pkwy 21045.
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Pros: Room clean. Wifi. Maid great attentive and service. Staff pleasant and helpful. Chef and waiters attentive helpful and breakfast a great price., plus delicious and abundant. I really enjoyed my stay. Thank you for having a great hotel.
Cons: Nope
10.0
Peter
Exceptional
Business Traveler
04-13-2018
Pros: Staff, very friendly and willing to make you happy.
Cons: No
10.0
Peter
Exceptional
Business Traveler
04-13-2018
Pros: Staff was great very willing to please, rooms were great, food was excellent.
Cons: no
8.0
Verified Hotel Guest
Very Good
04-13-2018
Pros: Flexible
Cons:
7.0
Stacy
Good
Traveling as Couple
04-13-2018
Pros: lobby and restaurant was nice and modern
Cons: rooms need to be updated...renovated to the current times
9.0
Nateisha
Wonderful
Family with Young Children
04-13-2018
Pros: Pool
Cons: Thought breakfast was free
7.5
David
Good
solo traveller
04-02-2018
Good
Pros:
Cons:
7.9
Kccugler
Good
solo traveller
01-05-2018
Good
Pros: Convenient
Cons:
10.0
Sienna
Exceptional
solo traveller
12-19-2017
Exceptional
Pros:
Cons:
10.0
Irene
Exceptional
family with young children
11-25-2017
Excellent and would stay in...
Pros: Everything about hotel was perfect! Comfy bed, nice room, shower pressure good! Even had a Kuerig with 3 kinds of coffee and tea! Gave you bottled water upon arrival! Nice cold flavored water in lobby!
Cons: I can’t think of 1 thing!!
10.0
Colleen
Exceptional
family with young children
11-20-2017
Overall accommodations were great.
Pros: Very comfortable & clean
Cons: Breakfast was not included
8.8
David
Excellent
young couple
11-12-2017
Fabulous
Pros:
Cons:
10.0
Christina
Exceptional
family with young children
11-06-2017
Will come back again.
Pros: Property was clean, staff was friendly. Breakfast was excellent.
Cons:
10.0
Anonymous
Exceptional
family with young children
11-06-2017
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
young couple
11-05-2017
Exceptional
Pros:
Cons:
10.0
Han
Exceptional
young couple
11-04-2017
Exceptional
Pros:
Cons:
9.2
Prajakta
Wonderful
family with young children
10-28-2017
Superb
Pros:
Cons:
9.2
Heidi
Wonderful
family with young children
10-28-2017
Superb
Pros:
Cons:
10.0
Anonymous
Exceptional
mature couple
10-26-2017
Exceptional
Pros:
Cons:
7.5
Anonymous
Good
young couple
10-19-2017
Good
Pros:
Cons:
10.0
Anonymous
Exceptional
mature couple
10-19-2017
Exceptional
Pros:
Cons:
9.6
Amanda
Exceptional
review category group of friends
10-17-2017
Pleasant but I wasn't in...
Pros: Nice atmosphere, friendly staff
Cons: Toilet was not flushing properly . A child was in the room above , running and jumping late at night & early in the morning. In the future I would have quests with young children on a ground floor if at all possible.
10.0
Jose
Exceptional
young couple
10-15-2017
Exceptional
Pros:
Cons:
6.7
James
Pleasant
family with young children
10-02-2017
Everything was great except for...
Pros: Quiet
Cons: Customer service couldve been much better.
6.3
Eileen
Pleasant
review category group of friends
10-02-2017
Not so hot...
Pros:
Cons: Room small, but adequate. Party at hotel Saturday night. Pounding bass transmitted through walls from first floor to our room on third until 1AM. Sleep not possible. Front desk responded with- “well, they should be wrapping up soon...” Charge for breakfast. Better options in nearby restaurants.
6.3
Jens
Pleasant
solo traveller
10-01-2017
Rooms good, breakfast service terrible
Pros: Hotel room was good
Cons: Breakfast service was terrible! Bad and not helpful service. They forgot my pancakes. They do not refill coffee (no coffee since 10min!!!). If I asked somebody there are only excuses. My table were not cleaned from the old stuff over 1:30 hours I sit there. Maybe totally understaffed or not professional. They work very slowly...
10.0
Wendy
Exceptional
solo traveller
09-28-2017
Comfortable, clean and an amazing...
Pros: The property was beautiful, very clean and surrounded by great food and shopping options. The bar/breakfast area was designed to remind travelers of a kitchen in a private home - kitchen island and all.
Cons: Honestly, I don't have a single concern except that breakfast - while delicious - was a bit pricey.
5.5
Anonymous
Okay
young couple
09-11-2017
Passable
Pros:
Cons:
9.6
William
Exceptional
solo traveller
08-30-2017
Easy in // easy. Out:...
Pros: The. Chef. Is. Excellent
Cons:
10.0
Linda
Exceptional
review category group of friends
08-06-2017
Best place to stay.
Pros: The staff went above and beyond my expectations. I will recommend this establishment to anyone.
Cons: N/a
10.0
Anonymous
Exceptional
solo traveller
08-02-2017
Wonderful!
Pros: Wonderful!
Cons:
6.3
Napoleon
Pleasant
review category group of friends
07-25-2017
Nice hotel but beware of...
Pros: The cleaning staff was very accommodating and the late night desk manager was very nice really appreciate him sorry not to have gotten his name.
Cons: At check in the lady at the desk was very happy to tell me what I could not have because I did not book through the hotel and at check out the desk lady was more interested in her news paper. Will not visit that location anymore too many hotels in the area. Thanks for your time.
5.4
Francine
Fair
family with young children
07-17-2017
Passable
Pros:
Cons:
10.0
Anonymous
Exceptional
young couple
07-07-2017
Exceptional
Pros: Overall great trip
Cons: Everything
10.0
Lisa
Exceptional
review category group of friends
06-26-2017
It was nice
Pros: Everyone was very courteous and helpful knowing the area
Cons:
10.0
Djohn521
Exceptional
young couple
06-26-2017
Great short term stay, definitely...
Pros: Everything was really nice, breakfast was really good and really clean and well located hotel. Staff was very nice, and will consider returning in the future.
Cons: nothing
7.5
Sharlander
Good
review category group of friends
06-08-2017
Good
Pros: free breakfast accomendation
Cons:
10.0
Terrance
Exceptional
young couple
06-06-2017
Exceptional
Pros:
Cons:
9.2
Andree
Wonderful
young couple
06-05-2017
Superb
Pros: Food was great
Cons: Booking through booking.com. Will never do again.
7.9
Anonymous
Good
young couple
05-31-2017
Good
Pros:
Cons: Asked for a quiet room but they put us in a room near an air conditioning compressor that was loud.
10.0
Anonymous
Exceptional
family with young children
05-22-2017
Exceptional
Pros:
Cons:
10.0
Dominique
Exceptional
young couple
05-16-2017
Exceptional
Pros:
Cons:
8.3
Kj
Very Good
young couple
05-11-2017
Very good
Pros:
Cons:
9.6
Beth
Exceptional
solo traveller
05-06-2017
Don't Hesitate to Book It!
Pros: The check-in process was quick and easy! The staff was also super-friendly! The entire place was clean and well-kept...and quiet!
Cons: For the price, it would be nice to have breakfast included.
10.0
William
Exceptional
family with young children
05-01-2017
Excellent
Pros: Excellent Hotel, I stay here every year. I've never been disappointed
Cons:
10.0
Tyno
Exceptional
solo traveller
05-01-2017
Exceptional
Pros:
Cons:
7.9
Doug
Good
solo traveller
05-01-2017
Good
Pros:
Cons:
6.3
Peggy
Pleasant
young couple
01-26-2017
At the price, the breakfast...
Pros: Evening cookies and fruit water were delicious.
No sugar free options for hot chocolate
Cons: Spa didn't have enough water in it and the jets are not positioned correctly or pressurized all the way around. Some strong, some not.
There was a live bug on the curtain in the room upon return one evening.
No vent in bathroom.
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