Country Inn & Suites By Carlson

AAA Inspector Rating
8.7
Very Good
172 Guest Ratings
17612 Valley Mall Rd
Hagerstown, MD 21740- Map It
AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.5
Bath2.8
Public Areas3.3
AAA Inspector Notes
The property has extensive use of plants that gives it a homey feel. The hotel promotes a book exchange for guests. Some rooms offer hot tubs and sleeper sofas, while all rooms offer plush bedding. 85 units. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-81 exit 5A, just e. 17612 Valley Mall Rd 21740.
Pool
heated indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet, safes.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 172 guests
Showing reviews 1 - 5 of 50
7.2
Verified AAA Guest
Good
Solo
10-11-2016
The hotel was nicer than I anticipated and I would stay there again.
Pros: The rooms were large including the bathroom. The door was not crashing into the sink or toilet like other hotels.
Cons: The bathroom did not have any hooks to hang towels or robes on and the floor was slippery.
7.0
Verified Hotel Guest
Good
Traveling as Couple
01-12-2018
Pros: Room was clean, beds were comfortable, breakfast was decent, staff seemed pretty friendly. Very convenient location close to restaurants and shopping.
Cons: Our room had no heat. We turned the heat on and left the room and came back to a freezing room. There were no other rooms available so they gave us extra blankets. There was a large hole on the outside of the bath tub. The pool was closed early.
9.0
Ronald
Wonderful
01-12-2018
Pros: Breakfast was very nice with real plates,coffee mugs and juice glasses.
Cons:
10.0
Verified Hotel Guest
Exceptional
01-12-2018
Pros: Convenient, friendly, ideal for our needs that night for a late arrival and early departure.
Cons: No
3.0
Micheal
Poor
Business Traveler
01-12-2018
Pros: The location.
Cons: The management is terrible and tried to double charge me for my room. I would not recommend this hotel .
Showing reviews 1 - 5 of 50