This hotel's guest rooms are equipped with desks, comfortable chairs and upgraded bedding. A market in the lobby offers limited sundries, snacks and beverages.
Smoke free premises. 130 units. 5 stories, interior corridors. Accessibility (Call).
I-95 exit 43A, 3.6 mi e on SR 100 exit 10A (Arundel Mills Blvd). Adjacent to Arundel Mills Mall and Maryland Live! Casino. 7027 Arundel Mills Cir 21076.
AAA Benefit
Members save 15% on weekends booked by Sept 4 for stays through Sept 30 and earn Honors points when booking AAA rates!
valet and coin laundry, airport transportation, area transportation-casino, mall, Amtrak & light rail stations.
Terms
1-7 night minimum stay, cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 161 guests
Showing reviews 1 - 5 of 50
8.0
Anonymous
Very Good
08-11-2017
Pros: Clean, front desk employees nice, good breakfast.
Cons: One of the two elevators was not working our entire stay
10.0
Anonymous
Exceptional
08-11-2017
Pros: Excellent service and location. Very Clean.
Cons: Nothing
10.0
Anonymous
Exceptional
08-11-2017
Pros: Every aspect of our stay was wonderful.
Cons: Nothing
8.0
Anonymous
Very Good
08-11-2017
Pros: Great location near the car rental return for BWI, Casino, food and shopping. Lovely, clean lobby and nice sized room.
Cons: Bed was very uncomfortable. Extremely hard - like sleeping on wood plank. Had to use the sofa bed one night and it was even worse. Very thin and uncomfortable "mattress". We had some very ignorant, loud women partying across the hall all night.
10.0
Anonymous
Exceptional
08-11-2017
Pros: It is convenient to family.
Cons: There is much traffic in the area making it difficult to leave.
2.0
Anonymous
Poor
08-11-2017
Pros: The hotel had good location and good breakfast
Cons: The staff was vary unhelpful also the walls were vary thin alot off work being done in halfway early in morning also was not given room I resvered also the blinds in the,room could not be closed
2.0
Anonymous
Poor
08-11-2017
Pros: The front desk help
Cons: the room next to us was very loud at 330am. we called down to the front desk and asked them to take care of it. the room was then quiet for 10 min. we called again and they said they would send security and never did. we didn't get any sleep!
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very attractive, bright and clean. Location was perfect.
Cons: No
10.0
Anonymous
Exceptional
08-11-2017
Pros: Yes
Cons: None
10.0
Anonymous
Exceptional
08-11-2017
Pros: The room was very nice and clean, and the shuttle service was great
Cons: N/a
1.0
Anonymous
Very Poor
08-11-2017
Pros: The bottle water they gave me.
Cons: Noisy AC, couldn't sleep and the blinds/curtains would not close, bright lights beaming through the window.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Hotel was nice and guite The breakfast was really nice
Cons: There's was something on my floor and the air conditioning unit leaked all over the floor Hotel was booked couldn't get another room
9.0
Anonymous
Wonderful
08-11-2017
Pros: The location was great and very close to everything! Its great if you want to do a shopping trip, stay overnight and come back the next day. The breakfast was exceptional! The peach juice cocktail was WONDERFUL!
Cons: There was a guest agent that was pretty rude. She couldn't find our reservation. I gave her the conf# and then she claimed she found it. Then, she says she needed proof the roof was paid for. I said all of that is on the conf. #.
7.0
Anonymous
Good
08-11-2017
Pros: Good location, courteous shuttle drivers.
Cons: Rude gentleman working front desk seemed he was irritated for being there. Rest of staff was pleasant.
10.0
Anonymous
Exceptional
08-11-2017
Pros: This is the first time I've booked a room at a Hamton and was totally satisfied
Cons: Everything was great
10.0
Anonymous
Exceptional
08-11-2017
Pros: Really great location. Really great staff. Good rooms.
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: How they treat the guest
Cons: Parking
5.0
Anonymous
Fair
08-11-2017
Pros: I enjoyed the location of the hotel which offered easy access in and out to the mall and shopping places.
Cons: The hotel was find but when I arrived they had just sold out of the studio room I requested and paid for a couple weeks in advance. It also took too long to check in only one agent was available to assist customers.
9.4
Verified AAA Guest
Wonderful
01-14-2017
The hotel was clean and convenient to the highway. The low price included parking, hot breakfast and wi-fi.
Pros: Room was clean and the bed was comfortable.
Cons:
9.0
Verified AAA Guest
Wonderful
08-06-2017
A very nice and welcoming atmosphereStaff very helpful
Pros: Waffles at breakfastSize of the roomAmenities in the room (Fridge, micro, sink)
Cons:
7.1
Anonymous
Good
08-11-2017
Accommodations were great but it...
Pros: Accommodations were great! The day time desk clerks were superb.
Cons: The shuttle driver on duty was a big disappointment and very disrespectful and the night auditor on August 4th was no help and showed not passion for our complaint.
9.2
Anonymous
Wonderful
08-05-2017
great stay wouldn't hesitate to...
Pros: great continental breakfast great staff
Cons: a little noisy early in the a.m. Buses coming and going
7.5
Anonymous
Good
08-03-2017
Overall it was good
Pros: The quietness in the hallway while you're in your room
Cons: In and out of the facility is very hard to get out of the mall area like you need a light there took over 5 to 10 minutes to get out of the driveway on to the mall Street to get out onto the highway.
4.2
Anonymous
Disappointing
08-01-2017
Messy
Pros: The suite was clean, the frig was cold.
Cons: I called down for a blanket for the pull out sofa, which it should have been one in the room already, the desk clerk said they didn't have anymore, because they had family reunions going on n they didn't have anymore blankets, that was totally unacceptable, I was a paying guest also!! The room should have had a blanket for the pull out sofa, so we were either cold or hot,very uncomfortable n miserable, I really don't think we should've had to go thru that.
9.2
Anonymous
Wonderful
07-27-2017
Superb
Pros: breakfast was great and very clean. Staff was very nice. The Location was the best, everything(stores) was right there/
Cons:
10.0
Anonymous
Exceptional
07-26-2017
Great stay and will do...
Pros: Bed was like a cloud
Cons:
9.6
Anonymous
Exceptional
07-07-2017
Excellent - family of 6
Pros: It was clean and modern. We had a family of 6 & the room was very spacious & laid out well. The beds were very comfortable.
Cons: The breakfast area had a very sticky floor. The food was not the best. The selection was good. It was very crowded too. Everything thing else was wonderful.
4.2
Anonymous
Disappointing
07-06-2017
Disappointing
Pros: The breakfast sucks !!! It is not as use to be !!!!
Cons:
8.8
Anonymous
Excellent
07-03-2017
Fabulous
Pros: Staff worked very hard and found another room to better suit our needs
Cons: Your website misrepresented the size of the room. The room we secured on your website was only for 4 people not 5
10.0
Anonymous
Exceptional
06-30-2017
Round about place where everything...
Pros: Location was excellent
Cons:
7.5
Anonymous
Good
06-24-2017
Nice hotel but difficult staff
Pros:
Cons: Apparently, extra beds are not available in certain rooms. I requested an extra bed for one at the time I made the reservation three days before the stay) and was told a few hours before check in (when I called to confirm the extra bed) that they won't do that. Then, they wouldn't cancel the reservation, even though the hotel did not hold up their responsibility to let us know ahead of time. The manager was not helpful and just continued to repeat it was too late to cancel. Ironic that the motto of the hotel is emblazoned on the entry walk in giant letters: "It makes us happy to make you happy." We were not happy.
7.9
Anonymous
Good
06-17-2017
Gave out room away!
Pros:
Cons: There were no eggs at breakfast
8.8
Anonymous
Excellent
05-29-2017
Fabulous
Pros: Great location, plenty of activities in the area. Breakfast was very good.
Cons: Road noise.
6.7
Anonymous
Pleasant
05-22-2017
Pleasant
Pros: Nice location
Cons: doors slam all nite long. don't expect to get a good nite sleep
9.6
Anonymous
Exceptional
05-16-2017
.
Pros: .
Cons:
10.0
Anonymous
Exceptional
05-08-2017
very enjoyable
Pros: Everything
Cons: Nothing
7.1
Anonymous
Good
05-01-2017
Could not get the Internet...
Pros:
Cons: Could not get the Internet to work in my room I have business papers to send out
7.9
Anonymous
Good
04-24-2017
Convenient location.
Pros: The breakfast was very good. The coffee was excellent and fresh. The employees in that section seemed to try very hard to keep all items stocked and the area was very clean.
Cons: Check in took a very long time. They could not find our reservation. I think there may have been a trainee there but no one explained that to us . I wouldn't be as critical if that were the case. After the long haul to our room the key wouldn't unlock the door. I took two keys back down and was told maintenance would have to fix our lock. ? We went out for the evening, returned five hours later and still it wasn't repaired.
9.6
Anonymous
Exceptional
04-23-2017
Exceptional
Pros:
Cons: I was traveling on govt business but as a contractor, not allowed govt rates. The rate was higher than govt allows. Wish it could be more aligned with govt allowances. It would make requesting and getting travel approved much smoother.
10.0
Anonymous
Exceptional
04-05-2017
Everything great
Pros: Everything
Cons: Nothing
5.8
Anonymous
Okay
04-05-2017
Noisy
Pros: Right next to the mall so finding dinner & breakfast options was great.
Cons: Quite noisy. There was a huge crack around the doors so we could hear everything in the hallways and in adjacent room. Windows weren't any better; lots of road noise, and this location is in the flight path of BWI.
9.2
Anonymous
Wonderful
03-25-2017
it was peaceful and relaxing...
Pros: It had the feel of a mini apartment and the location was great
Cons: How slow the elevator was
10.0
Anonymous
Exceptional
03-17-2017
Exceptional
Pros: The shopping, the restaurants and the casino!!!
Cons:
7.5
Anonymous
Good
03-15-2017
Amazing experience
Pros: ---
Cons: ---
5.4
Anonymous
Fair
03-13-2017
Miserable
Pros: Location
Cons: Booked 5 of us in room that couldn't get rollaway so spent over hour on phone fixing before getting it straight. They charged us double what booking site gave us and still waiting on correction with bank account. They had conference while we were there and could hardly get to breakfast and had to take all the way back to our room, which by the way was nasty and cold. We had to go somewhere else and pay for breakfast the second day just to get something good to eat. Would love to come back to area, but will definitely stay somewhere else.
10.0
Anonymous
Exceptional
03-13-2017
Girls party
Pros: The location and staff.
Cons: NA
10.0
Anonymous
Exceptional
03-13-2017
To all who are coming...
Pros: The entire experience was great. The room was was very clean the staff was very accommodating
Cons: That they didn't have a hottub.
10.0
Anonymous
Exceptional
03-06-2017
I would stay there again.
Pros: The location, the smell of cleanliness, and the bed was very comfortable. The shower water stayed hot throughout all three people taking baths. Breakfast was nice as well, could have had a few more options to choose from.
Cons: Nothing
9.6
Anonymous
Exceptional
03-05-2017
Very happy with my visit!
Pros: The hotel staff was very friendly and the hotel was very clean!!
Cons: The bed was a little hard for me which was personal preference. I also would have enjoyed bacon or sausage at the breakfast bar. I heard that that was served on Mondays not the weekend.
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