This hotel's guest rooms are equipped with desks, comfortable chairs and upgraded bedding. A market in the lobby offers limited sundries, snacks and beverages.
Smoke free premises. 130 units. 5 stories, interior corridors. Accessibility (Call).
I-95 exit 43A, 3.6 mi e on SR 100 exit 10A (Arundel Mills Blvd). Adjacent to Arundel Mills Mall and Maryland Live! Casino. 7027 Arundel Mills Cir 21076.
AAA Benefit
Members save up to 10% and earn Honors points when booking AAA rates!
valet and coin laundry, airport transportation, area transportation-casino, mall, Amtrak & light rail stations.
Terms
1-7 night minimum stay, cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 161 guests
Showing reviews 1 - 5 of 50
9.0
Verified AAA Guest
Wonderful
Family w/Teens
08-06-2017
A very nice and welcoming atmosphereStaff very helpful
Pros: Waffles at breakfastSize of the roomAmenities in the room (Fridge, micro, sink)
Cons:
9.4
Verified AAA Guest
Wonderful
Solo
01-14-2017
The hotel was clean and convenient to the highway. The low price included parking, hot breakfast and wi-fi.
Pros: Room was clean and the bed was comfortable.
Cons:
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
10-13-2017
Pros: Great location near the car rental return for BWI, Casino, food and shopping. Lovely, clean lobby and nice sized room.
Cons: Bed was very uncomfortable. Extremely hard - like sleeping on wood plank. Had to use the sofa bed one night and it was even worse. Very thin and uncomfortable "mattress". We had some very ignorant, loud women partying across the hall all night.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
10-13-2017
Pros: It is convenient to family.
Cons: There is much traffic in the area making it difficult to leave.
2.0
Ben
Poor
10-13-2017
Pros: The hotel had good location and good breakfast
Cons: The staff was vary unhelpful also the walls were vary thin alot off work being done in halfway early in morning also was not given room I resvered also the blinds in the,room could not be closed
2.0
Verified Hotel Guest
Poor
Traveling as Couple
10-13-2017
Pros: The front desk help
Cons: the room next to us was very loud at 330am. we called down to the front desk and asked them to take care of it. the room was then quiet for 10 min. we called again and they said they would send security and never did. we didn't get any sleep!
10.0
Verified Hotel Guest
Exceptional
10-13-2017
Pros: Everything was wonderful. I got a beautiful suite for a ridiculously reasonable rate, and the bed was so comfortable.
Cons:
10.0
Taylor
Exceptional
Group Traveler
10-13-2017
Pros: The room was very nice and clean, and the shuttle service was great
Cons: N/a
10.0
Lakesha
Exceptional
Solo Traveler
10-13-2017
Pros: My stay was overall awesome!
Cons: I could not close curtains...no sleeping in.
10.0
Yolanda
Exceptional
Traveling as Couple
10-13-2017
Pros: The hotel was very conveniently located less than a mile from where we requested the location. The Amenities were outstanding. excellent experience!!!!
Cons: One front desk staff member was not very friendly at all (manager). But the other workers were very pleasant and polite. The others made us feel welcomed.
10.0
Terrance
Exceptional
Solo Traveler
10-13-2017
Pros: This is the first time I've booked a room at a Hamton and was totally satisfied
Cons: Everything was great
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
10-13-2017
Pros: Location
Cons: No
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
10-13-2017
Pros: Entrance was well decorated and breakfast lady was very polite and nice
Cons: Ask for king and received 2 queens
8.0
Breneika
Very Good
Traveling as Couple
10-13-2017
Pros: The location was great! Shuttle staff was very friendly
Cons: Beds were very uncomfortable. Lots of check ins after 10pm, with one front desk clerk had to wait long times to for service and to request shuttle. Hot foods for breakfast were not very good.
9.0
Chasitity
Wonderful
Traveling as Couple
10-13-2017
Pros: Great people, cleanliness, right next to Maryland Live! and the Arundel Mills Mall. The complimentary hot breakfast bar was very good. I loved my Belgian waffle and cheese omelette. Outdoor pool was pretty cool.
Cons:
10.0
William
Exceptional
Traveling as Couple
10-13-2017
Pros: Friendly staff
Cons: No
7.5
Anonymous
Good
mature couple
10-10-2017
Good
Pros:
Cons:
7.5
James
Good
solo traveller
10-06-2017
Good
Pros:
Cons:
9.6
Anonymous
Exceptional
review category group of friends
10-03-2017
Exceptional
Pros:
Cons:
7.5
Deena
Good
young couple
10-02-2017
Good
Pros: Staff left us an anniversary carf. Very nice; liked the shuttle
Cons: The hallwwys were a little noisy during the night
10.0
Anonymous
Exceptional
family with young children
10-01-2017
Exceptional
Pros:
Cons:
10.0
Brittany
Exceptional
review category group of friends
09-25-2017
Exceptional
Pros:
Cons:
10.0
Jennifer
Exceptional
review category group of friends
09-25-2017
We all had a very...
Pros: IT was very convenient to all places we wished to visit. the walk to the mall was a very nice surprise.
Cons:
10.0
فهيد
Exceptional
review category group of friends
09-25-2017
Very nice hotel and very...
Pros: It was really a good hotel. What I liked is that the staff working in the hotel are so friendly. They treat guests very well. I really enjoyed staing in the hotel. I would recommend anyone going to baltimore to stay in it. It was really a good experience. The location is fantastic. It is opposite to a very big and nice outlet ( just 2 minutes walk ). I would like to thank all the staff working there for their good treatment.
Cons: Everything was ok. I would advice to improve the kinds of food in breakfast.
5.4
Beverly
Fair
solo traveller
09-22-2017
It was quite disappointing and...
Pros: I was excited that a Hampton in was in Arundel Mills. The Exterior of the facility looked like the Hampton Brand. However, upon entrance, it was quite obvious that this property did not meet the Hampton Inn Standard. I arrived at 2:15pm after a very exhausting day and with a with an agenda of activity to achieve in Hanover that day. Needing to freshen up before my meeting I stopped to check into the Hotel.
The man at the desk busy with his paperwork glanced up at me to tell me that they had heavy traffic the night before and no rooms ready. He also said "anyway our check in is not until 3pm". Without dispute due to disappointment I turned and observed several people in the lobby (a family reunion group" Waiting for rooms. So I figured that was the reason nobody was given a room. I found it hard to believe that all rooms were cleaned between 2:15 and 3pm. Some had to be ready
Notwithstanding, I left and returned later and got a room. I Clorox wiped it down and stayed one of the two nights that I was reqired to pre-pay for without the option of reimbursement. Know I know why the require prepay with no reimbursement. The hotel was dark and dusty. It needs to review the Hampton Inn standards for quality and adhere. When I have to stay in a less than 5 star hotel I always use Hampton Inn. This one was a disappointment. I gladly gave up my second night stay with no regrets.
Finally, it took me 15-20 minutes to get in my room. Lugging my luggage back down stairs and back. The maintenance man said the lock needed to be changed. It was not changed and the door had huge gaps around the sides and at the top of the door. Also deadbolt problems.
Cons: Front desk lack of customer service, dark gloomy lobby and room, dusty musty Oder of room.
9.6
Anonymous
Exceptional
review category group of friends
09-15-2017
Exceptional
Pros:
Cons:
9.6
Gerardo
Exceptional
solo traveller
09-04-2017
Nice hotel
Pros: Excellent location, very good rooms
Cons: Commmunication by e-mail
8.8
Anonymous
Excellent
young couple
09-02-2017
Fabulous
Pros:
Cons: Water in sink didn't drain properly.
8.8
Donna
Excellent
family with young children
08-31-2017
Fabulous
Pros: Pool and gym were a welcome treat.
Cons: Although it's pretty close to restaurants, the properly would have benefited from having its own bar/restaurant facilities.
10.0
Tina
Exceptional
review category group of friends
08-29-2017
I will stay here again!
Pros: The suite was very spacious and the room had everything in it that I needed.
Cons: No vending machines on the floor.
9.6
Ernestine
Exceptional
young couple
08-28-2017
Exceptional
Pros:
Cons:
10.0
Abisoye
Exceptional
family with young children
08-26-2017
The staffs were very friendly
Pros: Everything was wonderful
Cons: Nothing
7.1
Pamela
Good
young couple
08-24-2017
Good
Pros: could not eat breakfast because it ended about 10 minutes early.
Cons:
10.0
Olabisi
Exceptional
solo traveller
08-23-2017
Comfortable, enjoyable and relaxing Hampton...
Pros: Friendly, caring, helpful staff. Breaksfast was a special each day .Food was very tasty. Avariety from eggs to make your own waffles. All types of cold and hot cereals.24hr. Coffee snd hotchocolate station.Plenty of fruit and asdoryed breads and pastry.Free each day. The staff in the food area were there to assit and were aldo friendly. Daily newspAper availableExvellent housekeeping staff
Cons: The shuttle service needs to maybe let the frpnt desk staff have a field trip to airport. This way the
pickup points can be improved.If U R atSouthwest it is too far tp have to go to door 1. It truly is an ectra Nlessing to have rpund the vlock shuttle to a great many destinations. Also booking.com shpuld have explained about placing hold and than taking reservstion money before checkin date .
10.0
Yadhira
Exceptional
family with young children
08-21-2017
Exceptional
Pros:
Cons:
6.7
Guy
Pleasant
young couple
08-18-2017
Pleasant
Pros:
Cons: Called back about luggage left behind in room and never received a call back. I lost one valuable item and no one would make the effort of tracking it down. Disappointed.
9.6
Anna
Exceptional
young couple
08-14-2017
Exceptional
Pros:
Cons:
8.3
Carolyn
Very Good
solo traveller
08-13-2017
The bed was comfortable.
Pros: Bacon
Cons: Eggs
7.1
Della
Good
review category group of friends
08-11-2017
Accommodations were great but it...
Pros: Accommodations were great! The day time desk clerks were superb.
Cons: The shuttle driver on duty was a big disappointment and very disrespectful and the night auditor on August 4th was no help and showed not passion for our complaint.
10.0
Anonymous
Exceptional
family with young children
08-10-2017
Very nice
Pros: Very comfortable and clean
Cons: The breakfast was a little sparse
10.0
Eva
Exceptional
review category group of friends
08-07-2017
Exceptional
Pros:
Cons:
9.2
David
Wonderful
young couple
08-05-2017
great stay wouldn't hesitate to...
Pros: great continental breakfast great staff
Cons: a little noisy early in the a.m. Buses coming and going
7.5
George
Good
young couple
08-03-2017
Overall it was good
Pros: The quietness in the hallway while you're in your room
Cons: In and out of the facility is very hard to get out of the mall area like you need a light there took over 5 to 10 minutes to get out of the driveway on to the mall Street to get out onto the highway.
4.2
Sandra
Disappointing
family with young children
08-01-2017
Messy
Pros: The suite was clean, the frig was cold.
Cons: I called down for a blanket for the pull out sofa, which it should have been one in the room already, the desk clerk said they didn't have anymore, because they had family reunions going on n they didn't have anymore blankets, that was totally unacceptable, I was a paying guest also!! The room should have had a blanket for the pull out sofa, so we were either cold or hot,very uncomfortable n miserable, I really don't think we should've had to go thru that.
9.2
Tammy
Wonderful
family with young children
07-27-2017
Superb
Pros: breakfast was great and very clean. Staff was very nice. The Location was the best, everything(stores) was right there/
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