Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
This hotel is located near FedEx Field, home of the Washington Redskins. Public areas have an open, stylish design. Guest rooms are modern and comfortable for both leisure and business travelers.
Smoke free premises. 184 units. 6 stories, interior corridors. Accessibility (Call).
valet laundry, room service, area transportation-within 5 mi & Largo Town Center Metro.
Terms
check-in 4 pm, 1-7 night minimum stay, cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 195 guests
Showing reviews 1 - 5 of 50
9.0
Anonymous
Wonderful
08-11-2017
Pros: Friendly staff, convenient parking which is also free, rooms were clean with updated furniture, nice sized bathroom with plenty of counter space, complimentary water each day. Hotel is really nice for a 3 star.
Cons: Cleaning staff forgot to give us towels one day but it was resolved within minutes, so it really wasn't a big deal. Also keys wouldn't work one of the days but another minor issue which was resolved rather quickly.
7.0
Anonymous
Good
08-11-2017
Pros: The remodel of the property is beautiful. The carpeting throughout out, the guest rooms, the public areas of the hotel, including the lobby, the bar and the restaurant are quite lovely. A definite improvement from the prior hotel property/corporation.
Cons: The check in staff needs some professional development training as to how you treat guests. In my mind and training the customer standing before you are always more important than those on the phone and certainly more so than friends and colleagues.
8.0
Anonymous
Very Good
08-11-2017
Pros: The updated atmosphere of the hotel
Cons: Nothing
10.0
Anonymous
Exceptional
08-11-2017
Pros: Service and Staff were great.
Cons: Fee paid breakfast could have had some healthier options. Pastry items were like store bought.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Friendly staff, very clean hotel.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: The overall experience was very professional. My family and I would recommend Double Tree to everyone we know.
Cons: The time schedule for the fitness center, I would prefer to workout while I'm on vacation and sometimes the conventional schedule doesn't take that in account.
8.0
Anonymous
Very Good
08-11-2017
Pros: Cleanliness, location to Fed Ex field
Cons: Bar and Restaurant staff could be a little more friendly, must have been a bad weekend, opposing team fans, with Redskin fans overwhelmed them.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Pool and rooms are great
Cons: Room had no towels and the air conditioner was broken. After. About 2 hours the air was fixed and we were given towels.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The Hotel staff were very friendly and accommodating.
Cons:
9.4
Verified AAA Guest
Wonderful
07-13-2017
Very nice, clean & comfortable
Pros: Staff, room & location
Cons:
10.0
Anonymous
Exceptional
08-10-2017
Very good
Pros: Everything
Cons: Parking
7.5
Anonymous
Good
08-07-2017
Good
Pros:
Cons: Our room wasn't cleaned between nights, but the staff was prompt to bring us fresh towels when requested.
10.0
Anonymous
Exceptional
08-05-2017
Love this place
Pros: Love this place
Cons: Nothing
6.7
Anonymous
Pleasant
08-02-2017
Pleasant
Pros:
Cons: The breakfast buffet was terrible.
8.3
Anonymous
Very Good
07-31-2017
Very good
Pros: Lovely complimentary breakfast and very friendly staff.
Cons: A fire alarm went off twice around 6am. We later found out this was because a guest burn some items in the toaster.
7.5
Anonymous
Good
07-28-2017
Good
Pros:
Cons: Booking.com info said check in was at 3. Hotel policy was 4. I waited for over an hour to check. Only bad experience of the trip. Otherwise, if you are going to FedEx field, stay at this hotel.
8.8
Anonymous
Excellent
07-24-2017
Fabulous
Pros: The front desk staff was excellent
Cons:
9.2
Anonymous
Wonderful
07-21-2017
Great hotel for short stay,...
Pros: Reception staff were good. Pool was nice. Rooms were fine. Gym was fine. Note, pool and gym are not actually declared in the hotel's details.
Cons: Service in the bar in the evening was very slow (having asked for our order, she did 10 other things before returning to us). Breakfast service (just to get a table) was so slow that we left before anyone had made any effort to clear a table (which was free), after 10 minutes. Plus juice dispensers were empty or near empty and nothing looked worth staying for.
8.3
Anonymous
Very Good
07-17-2017
Very good
Pros: The bathroom is so nice!
Cons: Something was wrong with my door
4.6
Anonymous
Disappointing
07-16-2017
Don't stay here! Plenty of...
Pros: Nothing
Cons: Room not available to check in had to wait 3 hours, after driving 3 hours to get there. Messed up our evening. No sorry, no money off room. Room and bathroom smelled musty and gross.
3.8
Anonymous
Poor
07-08-2017
Poor
Pros:
Cons: Bad service I got a room that was already booked. The pool is out of service i did not like the attention
8.3
Anonymous
Very Good
07-07-2017
Very good
Pros:
Cons: They should have free breakfast like most competition.
3.8
Anonymous
Poor
06-28-2017
The Worst Hotel Stay in...
Pros: NOTHING
Cons: The check-in process was horrible. The Check-in Line was long throughout the evening into the night.
There was no air conditioning in the lobby.
They only had one elevator working and it had no a/c.
The line to check-in was just as long as the line for complaints.
The swimming pool was filled with bubbles throughout my stay. Therefore, it was closed.
The service in the restaurant was very slow.
The housekeeping took used towels and through them in the hallway and left them there throughout the following day.
Housekeeping did not vacuum the hallways.
I was told by the Front Desk customer service that they would comp my stay, but the managed to bill me for one of the nights.
I did a split check for one meal and they charged both credit cards the full price (so, they got paid double for the bill plus the tip!).
Most staff members were extremely unpleasant!
10.0
Anonymous
Exceptional
06-25-2017
Very happy
Pros:
Cons: The pool is said to be heated, it was so cold we didn't get top enjoy it
6.3
Anonymous
Pleasant
06-23-2017
Pleasant
Pros: Was close to our concert
Cons:
7.1
Anonymous
Good
06-22-2017
Good
Pros: Its clean and comfty.. Thanks for the coockies ❤️
Cons: Its good for road trips holiday .. There was no water heater
7.1
Anonymous
Good
06-21-2017
great accommodations. quiet comfortable and...
Pros: Everything except room cleaning.
Cons: no room cleaning service. complaints but no service. said had hired new cleaning service but got off to a bad start.
4.2
Anonymous
Disappointing
06-17-2017
Disappointing
Pros: I had a bad experience the bathroom tub is not good and there is no towel
Cons:
10.0
Anonymous
Exceptional
06-08-2017
Exceptional
Pros: I loved how polite the staff was even i arrived.
Cons:
10.0
Anonymous
Exceptional
05-31-2017
Very pleassnt.
Pros: Did not eat there. It would have been nice if breakfast was included.
Cons: The mattress.
9.2
Anonymous
Wonderful
05-22-2017
Superb
Pros: The shower was amazing.
Cons: The price was a little much.
5.8
Anonymous
Okay
05-17-2017
Okay
Pros: The staff was Friendly.
Cons: Our Room wasn't cleaned, they never came in too Dump the trash or even Change our sheets. We had to ask for clean Towels and Washcloths, I reported it to the Front Desk was very Disappointed Im Also Disappointed that we had to pay for parking that was not Good.
7.5
Anonymous
Good
05-02-2017
Good
Pros: The beds were very comfortable great location to the Sportsplex
Cons:
10.0
Anonymous
Exceptional
04-17-2017
Thanks for a Pleasant Stay...
Pros: This location was clean and safe!!! The staff was very pleasant, the location to other retail stores and resturants was great and met our family needs.
Cons: Continental breakfast not included. We traveled for a family event in nearby Largo and I recommened this location due to previous stays. I was fine without the complimentary breakfast, but the other family members traveled with small children.
10.0
Anonymous
Exceptional
04-10-2017
Very nice Stay
Pros: The bed was very comfortable, and the pillows were extra amazing.
Cons: Towel service, I know they were packed but need to keep lots of towels onsite.
7.5
Anonymous
Good
04-10-2017
Quick but good overnight stay.
Pros:
Cons: The only thing I didn't like is I was unable to close the curtains when the sun came up at 5:30 am. I wanted to sleep in a little longer. But that was all.
10.0
Anonymous
Exceptional
03-28-2017
Home away from home
Pros: Hospitality of the employees and close proximity to my destination.
Cons: N/a
4.6
Anonymous
Disappointing
03-09-2017
It could of been better
Pros:
Cons: I order food I ain't get and got charged for a room three days after I left
10.0
Anonymous
Exceptional
02-27-2017
Great Stay
Pros: The staff was amazing! Very helpful.
Cons:
10.0
Anonymous
Exceptional
02-24-2017
It was comfy
Pros: N/a
Cons: N:a
9.6
Anonymous
Exceptional
02-16-2017
Great time! Would definitely book...
Pros: The beds were super soft and we ordered room service which was quick very delicious. The staff was very friendly we received cookies upon arrival and check in was fast and easy.
Cons: The staff could've been a little more informative regarding policies. We also booked a king room with a "spa tub" but it's was kind of small. Although overall it was a great room for a reasonable price!
9.2
Anonymous
Wonderful
02-07-2017
Superb
Pros: Conveniently located, excellent service and clean rooms.
Cons: N/A
3.8
Anonymous
Poor
02-04-2017
Never going back!
Pros: Sheets were dirty, My room was changed n so did the price. I paid more for a smaller room. If it weren't for my family, I would've left. Got there at 3am n had to wait 40min to get my room.
Cons: Everything
7.5
Anonymous
Good
01-22-2017
Good
Pros: Everything didn't make it to breakfast
Cons:
10.0
Anonymous
Exceptional
01-21-2017
Great place, will be staying...
Pros: Bed was so comfy
Cons: Egg more done
8.3
Anonymous
Very Good
01-18-2017
Very good
Pros: Great location, shuttle service to metro, shuttle to redskin's stadium (extra $), clean, welcoming.
Cons: Breakfast selection, restaurant on site.
9.6
Anonymous
Exceptional
01-17-2017
Exceptional
Pros: Nice staff and new hotel
Cons: I could hear screaming in the hallway
8.3
Anonymous
Very Good
01-16-2017
Very good
Pros: Cookie on arrival was delicious.
Cons:
10.0
Anonymous
Exceptional
01-13-2017
Exceptional
Pros: I loved the fact that they offered a shuttle to the football game.
Cons: Nothing, everything was amazing.
8.3
Anonymous
Very Good
01-13-2017
Nice.
Pros: Warm cookies at arrival. Close to six flags. Helpful Staff.
Cons: Not much that we didn't like, just have stayed in better for the price
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