Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Restaurants and shops in the downtown area are in easy walking distance of this property. Guest rooms are well appointed with either a king bed or two full beds.
Smoke free premises. 41 units. 3 stories, interior corridors.
Cons: Poorly maintained. 1)Bathroom door didn't open. Staff aware of problem but only excuse was waiting for parts. 2) Bathroom sink didn't drain properly. 3) Had to run water over 20 minutes before it was hot. 4) toilet seat was loose.
Pros: It was quiet and clean
Cons: The pillows are to big, they should have a thin and thick pillows. coffee was a bit watery and would be nice if there was a bit more breakfast on sundays
Pros: Nice hotel in the center of town close to the shops and restaurants. Room were very nice, staff was helpful.
Pros: Location and room was comfortable
Cons: Staff not very professional and hung out in lobby with their dog and family or friends - not sure which.
Pros: clean and quiet
Cons: No milk for breakfast
Pros: The room was clean, smelled nice and was spacious enough.
Cons: There was absolutely no option to watch HBO or any other premium channel on tv. It helps when couped up in a room, working, to be able to have a distraction of some kind. Additionally, the staff at check out made me feel as if I was bothering them because I needed to check out - while they were in the lounge relaxing. I've stayed here twice. Next time in southern Md., I'm going to try another place to measure service levels.
Cons: staff did not alert us to available breakfast
Pros: Very quiet
Pros: It is close to square, but had to get into
Cons: Made reservation on line, but room not ready when we arrived. Could not reserve a handicapped room on line. Staff was at desk only at times. They did offer to switch room to a handicapped room that was on the second floor. I am in a chair and when I asked the escape route in case of fire I was told the firemen will carry me down. The vending machines are very expensive, the breakfast was terrible, only one ice machine and it was on the third floor, auto doors did not work and no one tried to help. This was a great place, but it has changed policy a number of times, but same owner. This was my last time staying there.
Pros: What a great location. Simple walk to breakfast down street. Walking distance to many places. Hotel had a completely breakfast but it was mostly cereal.
Cons: Room was not clean. Not vacuumed, dirty towel on floor in corner, extremely dusty
Cons: No restaurant no dresser
Cons: They couldn't make my credit card work and breakfast was over too early
Pros: Great presentation in the heart of town
Cons: WiFi didn't work during our two days there. Breakfast was "basic" at best. Noise from people walking in rooms above us. The staff was unwilling to help with the internet connection. 1st time in years it didn't work, but they were not allowed to do anything...basically it was our problem.
Pros: room was nice and bed was awesome.
Cons: they didnt pay any attention to the already puny breakfast they had. then the young girl had an attitude when we asked for more coffee.
Pros: I felt like a queen for real. Everything was so splendid. I felt like home there. Lol. Wanted to just stay longer for real. The cleanliness of the/ bathroom and y'all furniture were clean. I rate it the highest and would recommend it to my friends and family!!! :-) no
Cons: No complaints whatsoever.
Pros: It was quiet . Even on a Saturday night it was not loud like most places you would stay.