This high-rise hotel sits on the boardwalk and offers spacious oceanfront and side-view rooms with balconies, most have a small kitchenette and a comfortable seating area with a sleeper sofa.
179 units, some kitchens. 9 stories, interior/exterior corridors. Accessibility (Call).
Pros: It was my 30th wedding anniversary and I asked to be on the 5th floor ocean view and that is what we got. Thank you so much.
Cons:
5.8
David
Okay
young couple
09-20-2016
Pros: The location was great.
Cons: The carpet in the room was dirty and sticky. The maid did not clean our room all week with the exception of the bathroom which was completed in less than 5 minutes. Actually found a dirty pair of means underwear in the closet on the floor.
8.8
Francine
Excellent
review category group of friends
09-19-2016
Pros: The cleaning staff was amazing hotel was always clean
Cons: The front desk lady was rude and very unhelpful she screwed up my payment and cause me all kinds of issues wth my credit card
6.7
Michael
Pleasant
mature couple
09-19-2016
Pros: Size of room
Cons: Beds uncomfortable and AC not very cool
7.1
Tammy
Good
family with young children
09-16-2016
Pros: Walk right out to the boardwalk.indoor pool & jacuzzi.
Cons: The side view we had was so noisy. The Holiday Inn was right across from our balcony they had a parking garage everything echoed.Room 225. The pull out bed was wore out so bad you could feel the springs all night.
3.3
Kristen
Poor
family with young children
09-15-2016
Pros:
Cons: This hotel is run down, old and dirty. I requested a non smoking room. When I got to my room it smelled of smoke. I went to the desk and asked for a new room. They told me it's the only one they have left. I told the lady that it smelled of smoke and I have a baby. She replied with "well it must be your first baby"' implying that I'm a crazy first time mom. I told her it doesn't matter how many babies I have, I requested a non smoking room and that's what I want. They gave me another room just for the night and then said that I would have to go back to the smoke room for the rest of my trip. I stayed one night, checked out in the morning and was lucky enough to find another hotel for the rest of the week. I would not recommend this hotel.
9.6
Adam
Exceptional
family with young children
09-13-2016
Pros: Very clean.
Cons: The walking distance to restaurants.
3.3
Mary
Poor
family with older children
09-12-2016
Pros: just the view
Cons: we had to change rooms because of bed bugs.which meant we spent hours changing rooms the second room had all mold.the floors had rugs which were wet.it was the worst weekend I have ever had.talk to manager..im suppose to contact them monday for a refund..never again..so dirty
3.8
James
Poor
family with young children
09-06-2016
Pros: Location on the boardwalk was great.
Cons: Room smelled like smoke as soon as you walked in. Rooms are small. Out dated. Only has two elevators for entire building and were over crowded.
Air-conditioning did not work well.
7.5
Kaitlyn
Good
review category group of friends
09-01-2016
Pros:
Cons: Couldn't get a late check out
6.7
Lesley
Pleasant
family with older children
09-01-2016
Pros: The room was clean. The balcony & the view were beautiful & the pools were very nice , with plenty of patio lounge chairs.
Cons: There was no fan in the bathroom. We had big problems with our room key. We were never able to open our room , without out trying over & over at least 1-2 minutes. We switched out our keys twice, with excuses from the staff. Not at all satisfied with that. The rooms layout was not optimal.
4.6
Donna
Disappointing
review category group of friends
08-31-2016
Pros: Not much.
Cons: Feet got black when you walked barefoot. Sliding door stuck all the time. Asked for adjoining rooms and didn't get.
2.5
Larry
Poor
family with young children
08-29-2016
Pros: Very Dirty..AC didnt work...Sheets had stains..didnt stay here our whole vaction because there was roaches in the room...didnt like anything
Cons:
7.1
Michele
Good
family with young children
08-28-2016
Pros: Great location...3 pools, a hut tub and a pool bar!
Cons: Housekeeping was really lacking...had to beg for supplies...
5.0
Jodi
Fair
family with older children
08-23-2016
Pros:
Cons: The hotel is in extreme need of updating and repairing.
8.3
Doreen
Very Good
review category group of friends
08-20-2016
Pros: Location was great, having the three pools was great, the pools never got crowded.
Cons: The AC in the room was bad, it didn't cool the room, at night it got very uncomfortable to sleep.
8.8
Lavinia
Excellent
mature couple
08-17-2016
Pros: Great view pleasant staff comfortable room
Had a great time will re-book
Cons: minor things needs some repairs sink stopper broke, window would not open in bathroom so you could not let steam and heat out, front door pretty beat up. Nothing big just little minor things
6.7
Shana
Pleasant
young couple
08-16-2016
Pros: The view and location are great. The beds were clean and a nice bathroom.
Cons: Needs updating and more tile than carpet. Carpet kind of stinks and doesn't feel like it's been scrubbed in a while. Beds aren't super comfy. Pull out couch is a bed of springs.
5.0
John
Fair
family with older children
08-15-2016
Pros: location
Cons: Front desk staff not friendly. Bad Wifi
5.8
Bonnie
Okay
family with older children
08-14-2016
Pros: Beds were good... Location was great. Staff was very accomidating and polite.
Cons: Not very tidy.... furniture ripped and old. NO exhaust in bathroom. Had to ask for fan air doesn't circulate well.
9.6
William
Exceptional
mature couple
07-31-2016
Pros: View balcony kitchen service
Cons: Furniture or bed wasn't comfortable.
2.5
Dana
Poor
young couple
07-31-2016
Pros: Location to beach was good. Right on the boardwalk.
Cons: Air conditioning wasn't working called front desk to have it fixed when maintenance came they removed a filter that was absolutely filthy. Housekeeping was very lax did not show up until late in the day. Staff was not hospitable. For how much we paid the room was not worth it. Fire alarm went off at midnight and stood outside in rain for almost 2 hours without an update of what was going on. Would not stay here again. Ever.
4.2
Jane
Disappointing
family with older children
07-30-2016
Pros: The location
Cons: The beds were horrible, one of them a spring was broken, the room was dirty, they closed 2 of the 3 pools leaving the open one over crowded, and we were awaken in the middle of the night to the fire alarm going off because some drunk caught his room on fire.
7.5
Christopher
Good
family with young children
07-25-2016
Pros: Location
Cons: Had to find staff for supplies;
5.4
Kristy
Fair
young couple
07-24-2016
Pros: Liked the location
Cons: I made a room change and quality never Noted it on their end. I had the confirmation and all. May 2nd guess staying next yr
3.3
Nate
Poor
family with older children
07-21-2016
Pros: Proximity to beach.
Cons: Rooms had mold, outdated furnishing, inadequate A/C, not enough elevators for size of hotel, general cleanliness of hotel was insufficient, no ventilation in bath rooms, and rusted balcony railings (a definite safety issue). I saw a toddler almost wedge himself through balcony railing. Spacing of balcony rails and rusting issue warrants immediate attention before some one is injured or killed. Pools need updating and through cleaning. Hotel needs to be completely renovated and/or demolished and replaced.
10.0
Nicholas
Exceptional
family with young children
07-19-2016
Pros:
Cons: Elevator was very slow.
8.3
Robert
Very Good
family with young children
07-19-2016
Pros: Every single staff member we came into contact with was super friendly! Bathroom in the room was clean. Two outdoor pools and one indoor pool with a hot tub. Nice to have. One pool had access to the bar which had awesome bar tenders that made our drinks perfectly.
Cons: Air conditioner in the room was kinda weak. Had it on full blast the whole time. In its defense it was brutally hot during the day.
6.7
Crystal
Pleasant
family with young children
07-18-2016
Pros: Loved that this hotel is on the beach! The pools were good! Liked the pools over looking the beach! We liked the safe in the room. The room was ok. You get what u pay for... The man that served us at the bar was the most friendliest employe in the whole hotel! He was great!
Cons: The staff needs some training. They weren't rude, I'm use to staying in hotels where every staff member says hello! No matter where we saw a staff member. I was handed my room key cards, the employee said "here you go". I said "ok, where do i go? Where is the room?" Did not like the dirty balcony. Looked like it hadn't been swept in a month. Our view was not great cause the sliding door had so much condensation on it. The sofa was falling apart. Was not comfortable at all. The shampoo was horrible. Why did housekeeping come to our room at 10 when we were checking out at 11. If they checked the computer they would have seen we didn't check out yet.
5.8
Jennifer
Okay
family with young children
07-18-2016
Pros: Very convenient location for a family with small kids. Two outdoor pools one indoor and right on boardwalk.
Cons: My room was never cleaned and I was there Monday thru Friday. My sisters room had dried blood on her sheets. My brothers room had dried pee down the toilet and the keys to my moms room never worked. They needed 3 sets.
9.2
David
Wonderful
family with young children
07-14-2016
Pros:
Cons: Parking full at night
6.7
Stacy
Pleasant
family with young children
07-11-2016
Pros: The location on the boardwalk was great. Lots of restaurants and shops within walking distance. On site parking was a plus also.
Cons: The rooms were dated and the overall feel of the hotel was more motel then hotel. I expected more for the price we paid.
7.9
Belinda
Good
family with older children
07-10-2016
Pros: Location was great. Parking was easy, convenient and close. Adjoining rooms were great for parents and kids to have enough space to spread out. Easy walk to the main attractions on the boardwalk but far enough away to enjoy the tranquillity of the ocean. The kids loved having the pools as an option in addition to the beach.
Cons: Beds were clean but you rolled into the middle of the mattress because it sagged so much. Plumbing fixtures could be updated.
3.8
Kups
Poor
family with young children
07-09-2016
Pros: Location
Cons: Outdated and dirty hotel
6.7
Anthony
Pleasant
family with older children
07-06-2016
Pros: LOCATION OF ROOM
Cons: HARD TO OPEN DOOR CARD WOULD NOT WORK MOST OF TIME AND DOOR WOULD NOT OPEN UNTIL YOU PUSH HARD TO OPEN AND WOULD NOT CLOSE RIGHT
8.3
Natoshia
Very Good
family with young children
07-05-2016
Pros: The location is in the middle of it all. And 3 pools!
Cons: Requested one of 3 rooms that have extended balcony but couldn't get them apparently. The breakfast restaurant attached could be way better quality or price wise.
2.9
Kimberly
Poor
family with young children
07-04-2016
Pros:
Cons: The lady at the front desk Her name was Dorthy, I believe she was the manager, was very rude and on a power trip, when we complained about how dirty our room was they refused to help us, said it was booking .coms problem. so I called them in the morning, they called quality inn And guess what They were forced to give a new room ! But miss Dorthy was so mad she made us wait for almost 2 hours till around 2pm for a room in the lobby with 2 kids all our stuff packed on carts and our 1 child was autistic. I was beyond angry, I told the one lady behind the desk I will be back on the phone with booking .com if this isnt settled soon and I do mean soon !. the maids and maintenance workers were all trying to help us and very kind they kept going up to the front desk to try and get us some help and you could tell by the looks on their faces she chewed them out, her customer service was so nasty, We couldnt even threaten to leave and go to another motel because my husband could not get off of work so he dropped us off on sunday and he left Monday so we were stuck there till Sat till My son in law came to pick us up, the room we were switched to , the front burner on the stove did not work the lamp between the bed did not work we thought it was the light bulb and the came and replaced that but it turned out it was the lamp. we could"nt get the dvd player to work we were afraid to keep calling because like I said we were stuck there and we knew she was angry so we just kept quiet. The first room we complained about was nasty the sofa bed had no sheets, when we opened up bed crumbs were all over it, the mattress had huge holes on it a long one across bottom about 18 inches long .
8.3
Jaime
Very Good
family with young children
07-03-2016
Pros: I liked that the hotel had two outside pools so that the pool was never crowded. Free coffee and fruit was nice everday.
Cons: No ventilation in the bathroom.
7.1
Gary
Good
mature couple
06-29-2016
Pros:
Cons: House keeping was slacking, Tub drain was full of long black hairs along with bath floor. We both have short hair so it wasn't ours. A/C cooling wasn't great . The air filter was plugged solid with dust which shows lack of preventive maintanence. Looked like halls were renovated but not rooms. Furniture is dated .The staff gets an A for being quick to respond to issues. The pools and pool bar were great. I Rate it B --
10.0
Yasmin
Exceptional
family with young children
06-28-2016
Pros: Staffing very friendly and respectful, I love this place.!!
Cons:
4.2
David
Disappointing
family with older children
06-27-2016
Pros:
Cons: When we checked in, the room we were given was DISGUSTING!!! Holes in the carpet, banged up furniture in the room as well as banged up table on balcony. Sliding door was broken, and sliding door had not been cleaned. For the amount of money we paid for the room $363 - we expected a MUCH NICER room!!! We complained to the front desk and they did give us another room, but the other room was not worth the $363 either but was a little cleaner. We will never book this hotel again and are shocked that they were even booking this room at all. Room needed a total rehab.
9.6
Eugene
Exceptional
review category group of friends
06-21-2016
Pros: We really like the location. It was close to everything and had a great view. We liked the fact there was a full size refrigerator.
Cons: We would have preferred queen size beds for the cost.
7.5
Jeff
Good
family with young children
06-19-2016
Pros: On the Boardwalk, having free washer and dryer free parking and great ppl around to help.
Cons: The hotel bar closing so early, went 1 day at 9:30pm and was closed?
8.8
Still
Excellent
review category group of friends
06-15-2016
Pros: Everything was fine, no complaints
Cons: No complaints
3.0
Eric
Poor
Family with Young Children
06-14-2016
Pros: The location was good
Cons: On Fri Jun 10 2016 about 11:30 pm, myself and another person got stuck on the elevator. We hit the alarm button an tried using the phone on the elevator to call for help but no one at the front heard or saw the alarm. No manager was onsite that night.
9.6
Kathleen
Exceptional
mature couple
06-10-2016
Pros: While the room we stayed in needed some repair (sliding door would not lock), it was the best mattresses we have slept on. The facility offered great amenities and the staff was terrific. The location gave us the opportunity to walk all the way down to the fun and games but far enough away from the noise. We wish we had time to use the pools. I would stay here again.
Cons: sliding door would not lock and the screen door was not usable, just rested up against the door.
9.6
John
Exceptional
mature couple
06-09-2016
Pros: Staff was extremely friendly. Room was spacious and comfortable. Our room and the common areas were immaculate.
Cons: This is a live and learn. Our room was on the third floor directly above the tiki bar, which allows smoking. We usually turn off the AC and keep the balcony screen door open at night to hear the ocean, but the cigarette smoke was terrible and we had to shut ourselves in. Next time we will ask for a room away from the bar.
7.9
Phillip
Good
mature couple
06-07-2016
Pros: Enjoyed the breakfastx
Cons: The pillows you use are terrible.
8.8
Christal
Excellent
mature couple
06-05-2016
Pros: The location on the boardwalk is great,walking distance to everything
Cons: The restaurant in the hotel was pricey for amount of food you were served
7.0
Christopher
Good
Traveling as Couple
06-03-2016
Pros: Great location right off the beach. Free parking is also a plus.
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