Guest rooms are well appointed with upgraded beds and bedding and ample-size work desks with ergonomic chairs. Room service is available for dinner from 5 p.m. For GPS location use Nottingham, MD.
Smoke free premises. 155 units. 6 stories, interior corridors. Accessibility (Call).
valet and coin laundry, area transportation-within 5 mi.
Terms
1-7 night minimum stay, cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 84 guests
Showing reviews 1 - 5 of 50
9.0
Anonymous
Wonderful
08-11-2017
Pros: Courteous staff
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: They are always busy but always friendly!
Cons: I ask for a late check out and had 2 maids show up at different times even though I had the do not disturb sign on the door.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Hot tub and indoor pool MattressShower headDesk chairQuietNeutrogena productsBig pillows
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Close to everything and comfortable
Cons: Starting to look beat up
10.0
Anonymous
Exceptional
08-11-2017
Pros: Comfortable close to a lot
Cons: Hotel starting to look like it has age to it....a little beat up
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great breakfast buffet and great location. Tons of food, shopping, and entertainment just a block away and easy on and off the highway.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Beautiful interior
Pros: The awesome staff is the hotels best attribute......
Cons: No exhaust fans in bathrooms
10.0
Anonymous
Exceptional
08-11-2017
Pros: Everything
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very satisfied and pleased. Well maintained with helpful and friendly staff.
Cons: No.
9.0
Anonymous
Wonderful
08-11-2017
Pros: everything
Cons: nothing
10.0
Anonymous
Exceptional
08-11-2017
Pros: I stay here often and just love everything about this hotel.
Cons: I must have been near a mechanical room because I could hear those types of noises but I still enjoyed my stay and will stay again.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The staff was friendly and efficient and we're eager to assist us. The room was clean and comfortable.
Cons: Nothing
10.0
Anonymous
Exceptional
08-11-2017
Pros: Ecellant
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Location. Quiet. Nice room!
Cons: Nope.
10.0
Anonymous
Exceptional
08-11-2017
Pros:
Cons: No
8.0
Anonymous
Very Good
08-11-2017
Pros: Location is great.
Cons: Stayed for 3 nights but the room was never cleaned.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The room is spacious and clean with frig and microwave. Everything works.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Very nice lobby and common areas. Nice and clean room and bathroom. Though you have to pay for the breakfast, it's all-you-can-eat and it's for a really good price. They have a wide selection and you can even order from the grill directly what you'd like.
Cons: Overall not really. When we were checking in, though, the line was rather long and we had to wait a good 15 minutes to get checked in. Wish they had more help then. Other than that it was all very good.
7.0
Anonymous
Good
08-11-2017
Pros: location
Cons: air conditioning was eratic and not very comfortable
10.0
Anonymous
Exceptional
08-11-2017
Pros: The decor is awesome. Friendly staff. Location is excellent. Walking distance from everything. My twins loved the pool.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Clean and modern -- nice atmosphere.
Cons: Room was close to elevator on second floor -- very noisy area due to traffic coming on and off elevator.
4.0
Anonymous
Disappointing
08-11-2017
Pros: Location was great, beds were comfortable, and front desk staff was nice.
Cons: The room I booked was not available so we had to take a double, which meant a crib couldn't fit nicely. Breakfast was absolutely terrible. Everything was cold or partially cooked. I really don't want to be negative, but this was not up to standards of HGI
2.0
Anonymous
Poor
08-11-2017
Pros: The staff was excellent.
Cons: The plumbing was horrible! Low water pressure and only Luke warm hot water! Very disappointed with the pluming!
10.0
Anonymous
Exceptional
08-11-2017
Pros: Kind and helpful staff. I recieved a courtesy call as a return customer which I really appreciated.
Cons:
3.0
Anonymous
Poor
08-11-2017
Pros: Nothing
Cons: I found that one of the mattress covers was ripped so I sleep on the other bed. When I got up at night and turned on the bathroom light i found roaches and killed like 4 of them. At ----- a night you would expect a clean room.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Location and price
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Very comfortable rooms and excellent staff.
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: I love the staff. Everyone was very friendly.
Cons: The ants. I was running late and completely forgot to check out and complain about the ants.
6.0
Anonymous
Pleasant
08-11-2017
Pros: An amazing staff. Friendly, courteous.
Cons: They gave away my reservation, despite my having paid in advance for my room. DESPITE the fact that I called to say it would be a late arrival. They found me a room at,a nearby hotel, but I had to come back the following morning for the remainder of stay.
10.0
Anonymous
Exceptional
08-11-2017
Pros: - Quality staff at desk. - Welcoming environment - Felt safe even with parking of personal vehicle - Very elegant and kept up first floor area. - Lots of amenities
Cons: Definitely a older building. Room has some minor issues like the shower vent not working. Rather complicated to use the hotel internet. Apparently you have a create a hilton account and jump through hopes. Ended up not using it, too difficult for 1night
10.0
Anonymous
Exceptional
08-11-2017
Pros: I really enjoyed my stay food was good and staff was friendly .....check in was super simple
Cons: no complaints
10.0
Anonymous
Exceptional
08-18-2015
Exceptional
Pros:
Cons:
7.5
Anonymous
Good
12-05-2016
Good
Pros: The staff was friendly and accommodating.
Cons: The room smelled like cigarette smoke, there were significant stains on the carpet, and the couch was sunken in.
8.3
Anonymous
Very Good
08-21-2016
Love the hotel besides the...
Pros: Loved the bed, super soft
Cons: There was mold in my ice bucket
6.7
Anonymous
Pleasant
11-17-2015
It was not bad but...
Pros: The location was easy access to many different things such as shopping.
Cons: I felt the room could have been cleaner. There wasn't a fan in the bathroom and the whole room would get steamed up from the shower. My room location was by the elevators and in turn was too loud.
9.2
Anonymous
Wonderful
10-11-2015
Thanks for the having us
Pros: Everything
Cons: Towels
10.0
Anonymous
Exceptional
10-07-2015
HGI is a "total" hotel...
Pros: Comfortable beds and convenient to a large variety of restaurants and shopping.
Cons:
8.8
Anonymous
Excellent
06-04-2017
Fabulous
Pros:
Cons:
5.8
Anonymous
Okay
05-07-2017
Okay
Pros:
Cons:
9.6
Anonymous
Exceptional
03-21-2017
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
12-07-2016
Exceptional
Pros:
Cons:
7.5
Anonymous
Good
03-02-2016
Good
Pros:
Cons:
3.3
Anonymous
Poor
11-01-2015
Poor
Pros:
Cons:
9.2
Anonymous
Wonderful
09-03-2015
Superb
Pros:
Cons:
2.5
Anonymous
Poor
08-07-2017
Wont do this again!
Pros: free parking
Cons: Received the incorrect room. The additional bed that was brought to us was 18years old and has red stains all over it. The shower flooded the bathroom, the Keurig did not work. WORSRT experience at a hotel ever! The
10.0
Anonymous
Exceptional
08-03-2017
Great place to stay with...
Pros: Clean and pleasant. The staff was very nice. Within walking distance from restaurants and shopping.
Cons: There wasn't anything that stood out in my mind.
10.0
Anonymous
Exceptional
07-31-2017
Exceptional
Pros: The beds are so comfortable. It was just like being at home.
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