Home2 Suites by Hilton Baltimore White Marsh

AAA Inspector Rating
8.7
Wonderful
176 Guest Ratings
10465 Philadelphia Rd
White Marsh, MD 21162- Map It
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Photos
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AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.3
Bath3.0
Public Areas3.0
ARATED
AAA Inspector Notes
This place is designed for extended-stay guests. The pool is a great place to get refreshed while the outdoor fire pit is a comfortable gathering spot. Stovetop burners are available. Housekeeping service is provided daily; however, it's a light service the first four days and a full service on the fifth day. Weekend service is upon request. Smoke free premises. 108 units. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Extended Stay Hotel
Location
I-95 exit 67, 0.5 mi e on SR 43, then just s on CR 7. Located near interstate, shopping and businesses. 10465 Philadelphia Rd 21162.
AAA Benefit
Members save up to 10% and earn Honors points when booking AAA rates!
Pool
heated indoor.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
complimentary and valet laundry, area transportation-within 5 mi.
Terms
1-7 night minimum stay, cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 176 guests
Showing reviews 1 - 5 of 50
5.6
Verified AAA Guest
Okay
Couple
09-07-2017
We have stayed here over Labor Day weekend for several years. Over that time they have raised the rate but put very little into maintenance. There are coffee and other stains on the carpet in many places. When we had a near emergency the manager was no where to be found and the staff wasn't empowered to help. On Friday we asked if we could have the gas fire pit turned on that evening and was told "no problem", when evening came we were told by a different staff person that the fire pit was broken, and had been broken "for a while". We won't be coming back here.
Pros: Not much.
Cons: Shower door handle was broken - the cleaning staff should report this and if they have, why wasn't it fixed? Even the free breakfast has gone down hill. Whoever owns this facility needs to spend a little money to maintain it.
10.0
Christopher
Exceptional
12-08-2017
Pros: Clean, large and comfortable rooms, excellent staff, great all around experience
Cons: Other than someone running into my car in the parking lot and not reporting or leaving information, I have no complaints.
5.0
Verified Hotel Guest
Fair
12-08-2017
Pros:
Cons: There was hair all over the shower curtain on the inside. The breakfast area was not replenished or cleaned up.
10.0
Renwick
Exceptional
Traveling as Couple
12-08-2017
Pros: Our room was spacious, clean and quiet. The complimentary breakfast was excellent. We enjoyed the swimming pool and exercise room. The hotel was very close to the attractions we wanted to visit. The staff was friendly and helpful.
Cons: No.
10.0
Verified Hotel Guest
Exceptional
12-08-2017
Pros: Very polite courteous staff. Efficient and quick check in and out.
Cons:
Showing reviews 1 - 5 of 50