This charming hotel is convenient to restaurants, Hynes Convention Center, Copley Place and The Shops at Prudential Center. Both business and leisure travelers appreciate the plush beds.
Smoke free premises. 81 units. 10 stories, interior corridors. Accessibility (Call).
Best stay ever in Boston. Will definitely be staying that this hotel again!
Pros: Size of room was huge! Location was perfect. And the staff was extra friendly and helpful
Cons: Nothing at all.
10.0
Renee
Exceptional
Business Traveler
04-13-2018
Pros: It is located in the heart of Boston. The staff is attentive and friendly. It's like a bed and breakfast!
Cons: No
9.0
Catherine
Wonderful
Business Traveler
04-13-2018
Pros: Front desk and valet staff were very friendly.
Cons: No view
10.0
Verified Hotel Guest
Exceptional
04-13-2018
Pros: The location was great, staff very helpful and the room was perfect for what we needed. Lovely decor and comfortable bed.
Cons: No
9.0
Carol
Wonderful
Traveling as Couple
04-13-2018
Pros: Our room and the hotel overall was very clean. Great to have valet parking included. The breakfast was just the right size. Very comfortable bed.
Cons: Wish there were more vegan options for breakfast. We had loud neighbors, called the front desk and they took care of it.
9.6
Ana
Exceptional
solo traveller
03-18-2018
Exceptional
Pros:
Cons:
8.3
Deb
Very Good
solo traveller
02-26-2018
Most helpful staff, convenient location,...
Pros: Very convenient location.
Cons: Room was tiny so the tv was practically on top of the bed.
9.2
Siobhan
Wonderful
review category group of friends
02-23-2018
Superb
Pros:
Cons:
7.9
Guest
Good
young couple
02-12-2018
Best hotel of our trip,...
Pros: Breakfast was terrific, and the white guy with glasses that work in the breakfast was REALLY nice. The other members of the staff should learn with him how to treat a guest.
Location is great, as the room.
Cons: It is an expensive hotel.
Staff was not always helpfull. For example: The chinese girl at the reception really does not speak english that well. Claudia of breakfast was somewhat rude to us. Another guy from the reception insisted some stuff with us, but in the end we were right.
The gym is too simple. They should add heavier weights.
8.3
Jennifer
Very Good
solo traveller
02-08-2018
Very Friendly and helpful staff,...
Pros: The friendly staff!
Cons:
9.2
Anonymous
Wonderful
young couple
02-05-2018
Superb
Pros:
Cons:
10.0
Kelsey
Exceptional
young couple
01-30-2018
Exceptional
Pros:
Cons:
8.3
Kenneth
Very Good
solo traveller
01-29-2018
was not able to sleep...
Pros: Ask to check the room first before you check in If you're going to stay there make sure the heating and air conditioning unit does not make a noise that keeps you awake all night
Cons: the staff was excellent the room and hotel very clean
10.0
Anonymous
Exceptional
solo traveller
01-22-2018
Exceptional
Pros:
Cons:
7.5
Deborah
Good
review category group of friends
01-22-2018
Good
Pros:
Cons:
8.8
Anonymous
Excellent
review category group of friends
01-15-2018
Fabulous
Pros:
Cons:
5.0
Christopher
Fair
young couple
01-15-2018
Passable
Pros:
Cons:
9.2
Stoncius
Wonderful
review category group of friends
01-09-2018
Superb
Pros:
Cons:
7.5
Anonymous
Good
mature couple
01-08-2018
Good
Pros:
Cons:
9.2
Dwight
Wonderful
review category group of friends
01-05-2018
Superb
Pros:
Cons:
9.6
Anonymous
Exceptional
young couple
01-04-2018
Excellent value
Pros: Location and friendliness of staff.
Cons: The bed was not comfortable for my back. I felt the springs. A memory foam mattress would have been much better.
9.2
Judith
Wonderful
solo traveller
01-03-2018
Great location
Pros: Good size room,
Coffee machine in room good.
Excellent location easy walking distant to lots of things.
Cons:
7.9
Heather
Good
family with young children
01-02-2018
Great vacation spot
Pros: Location was excellent
Cons:
10.0
Anonymous
Exceptional
review category group of friends
12-30-2017
Exceptional
Pros:
Cons:
10.0
Kathleen
Exceptional
young couple
12-28-2017
Exceptional
Pros: Location. And staff
Cons:
7.5
Anonymous
Good
mature couple
12-19-2017
Good
Pros:
Cons:
7.9
Yusiska
Good
solo traveller
12-19-2017
In the center of the...
Pros: The location, it is in the center of the city. The friendly staffs. The flexibility for late check-out.
Cons: Bit pricey
9.6
Margaret
Exceptional
young couple
12-04-2017
Exceptional
Pros:
Cons:
5.8
Kate
Okay
young couple
11-20-2017
Okay
Pros:
Cons: Very expensive for the level of service
9.2
Zoya
Wonderful
solo traveller
11-10-2017
very nice hotel, excellent location...
Pros: The location was the best. The hotel was nice, very clean, very comfortable bed, good size room. I had the higher floor so it was quiet but there is a night club downstairs so it can get loud
Cons: the night club downstairs
9.2
Anonymous
Wonderful
solo traveller
11-06-2017
good alternate to the big...
Pros: cool that it was in an historic building. Great location
Cons: internet was very erratic. kept cutting out and having to reboot
7.1
Stanley
Good
young couple
11-05-2017
All things considered quite acceptable...
Pros: Very Convenient location and friendly staff
Cons: Quite expensive for this Columbus Day weekend stay. Facilities also quite dated though we did request a quiet room away from automobile noise and were warned these rooms had not been updated yet.
9.6
Anonymous
Exceptional
young couple
11-02-2017
Exceptional
Pros:
Cons:
8.3
Mary
Very Good
young couple
11-01-2017
Very good
Pros:
Cons:
10.0
Anonymous
Exceptional
solo traveller
10-29-2017
Great Stay
Pros: Great location and the staff was very friendly. The room was clean and the bed was comfortable. Great overnight stay.
Cons:
6.7
Christopher
Pleasant
young couple
10-27-2017
Good location, expensive for what...
Pros: Good central location, close to restaurants / bars and a short walk to harbour area. Staff tried to be helpful.
Cons: Had to change rooms because of very noisy and poor air conditioning, but second room was better. Probably typical of Boston, but the price per night was not good value for money during the week for the facilities. Rooms a little tired.
10.0
Anonymous
Exceptional
mature couple
10-26-2017
Exceptional
Pros:
Cons:
8.8
Brian
Excellent
young couple
10-26-2017
Enjoyable 3 night stay in...
Pros: Convenient location a short walk to all main attractions. Breakfast was excellent.
Cons: No Parking except for a drop off bay in front of the Hotel.
9.2
David
Wonderful
young couple
10-23-2017
Nice hotel with excellent transport...
Pros: Friendly staff and comfortable room. Only 5 minutes walk from the airport shuttle bus to Copley Square. Nice area.
Cons: Would have liked a glass of fruit juice with the breakfast option.
10.0
Anonymous
Exceptional
mature couple
10-18-2017
Exceptional
Pros:
Cons:
9.6
Carol
Exceptional
family with young children
10-03-2017
It was a delightful weekend...
Pros: All of the staff was very friendly and helpful. The bed was very comfortable.
Cons: I wish it could be less expensive but for the area I know it is compatible. It is just that I don't have enough money to stay multiple nights.
8.3
Anonymous
Very Good
solo traveller
10-01-2017
Very good
Pros: Wonderful staff
Cons: Small room.
10.0
Susan
Exceptional
family with young children
10-01-2017
Exceptional
Pros: Well appointed rooms. Very close to many lovely restaurants and shopping. Hop on Trolley tour pick up spot just around the corner(You need to have pre-purchased tickets to get on at this stop)Huge Prudential shopping mall with a great variety of shops. Close to Boston Gardens
Cons:
7.1
Antoinette
Good
young couple
09-26-2017
Good
Pros:
Cons:
7.5
Anonymous
Good
young couple
09-25-2017
Good
Pros:
Cons:
8.3
Krissie
Very Good
solo traveller
09-24-2017
A great location to explore...
Pros: Good basic hotel amongst an expensive lot of options in Boston. Room has everything you need, bed extremely comfortable and fantastic air conditioning.
Cons: Slightly outdated bathroom
8.8
Kennard
Excellent
young couple
09-11-2017
Fabulous
Pros:
Cons:
8.3
Robert
Very Good
young couple
09-10-2017
If you want great location,...
Pros: This is a business hotel, no frills, but with a comfortable room for two, over five nights. Having your ironing board and iron is helpful. Great location. Just behind Boston Public Library, close to Copley T and Back Bay Station. Prudential Center has all the shops you want, and around Copley you have a lot of restaurants and retail.
Staff are all very friendly and helpful.
If you want fresh flowers and restaurant choices, this is not for you, but the breakfast is copious and geared to those who need to eat fast.
Cons: Our room was on the second floor, with a lot of street light. You can hear plumbing in the night.
We booked to include breakfast. This was not shown on the booking confirmation. The staff gave us a voucher, but given it is pretty well all a la carte you may have extra charges, say for a cappuccino.
4.2
Anonymous
Disappointing
family with young children
09-06-2017
Due to the staff's indifference...
Pros: My son had breakfast there one morning, and his egg dish was surprisingly good
Cons: The front desk staff was very unhelpful. I had called 2 days prior to arrival to confirm our room was a suite. I was told booking.com never should have let me book a king room for 2 adults and 2 kids. And no it was not a suite. As a Marriott rewards member I asked Charlotte if she could change it. At first she said no because I booked with booking.com. Then she discussed that I would need a 2 queen suite, and asked if I could hold for a moment. when she came back she said I was all set- I was thrilled and thanked her profusely. Upon arrival, there was no record of our conversation, and no suites were left. Apparently when she had said I was "all set," that only meant she was getting off the phone with me. We were also told we would not get Marriott points because they don't honor booking.com bookers. The room we were given (1007) was covered in black mold in the shower and on the cieling. I showed the pictures to the front desk staff and was told "most people are happy with this room" and that he would give us some Marriott points to compensate. They have not shown up in the account and I have to assume they won't be.
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