Expansive common areas and comfortable guest rooms are hallmarks of this hotel. Sleep tight on plush bedding then head directly to Logan's terminals A and E via walkways and bridges.
Smoke free premises. 599 units. 10 stories, interior corridors. Accessibility (Call).
valet laundry, airport transportation, room service.
Terms
1-7 night minimum stay, cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 2331 guests
Showing reviews 1 - 5 of 50
9.0
Anonymous
Wonderful
08-11-2017
Pros: Great location, comfy bed, friendly staff.
Cons: The chicken wings served at Connoley's Public House were terrible. Tiny, under-sauced, and unexceptional in every way. The Lobster Roll was good, but maybe inform the customer what the "market price" is upon ordering. While delicious, $28 was a surprise
9.0
Anonymous
Wonderful
08-11-2017
Pros: The staff were exceptionally pleasant and helpful!
Cons: That carpet has got to go!
8.0
Anonymous
Very Good
08-11-2017
Pros: location in the airport
Cons: we had no chairs in the room
7.0
Anonymous
Good
08-11-2017
Pros: If you are flying out of Logan the location is very good. Although there is a skybridge to the airport it is for terminal A. For the other terminals you still need to take the shuttle.
Cons: The parking fee is outrageous and the reason I would never stay there again. $37 for self parking with no in and out privileges. Way out of line since I am paying for a room. Valet is $44.
4.0
Anonymous
Disappointing
08-11-2017
Pros: Location
Cons: Got the room directly next to 3 elevator shafts and the soda/ice machine. Booking directly with Hilton for $10 more would have allowed me to change rooms.
6.0
Anonymous
Pleasant
08-11-2017
Pros: Nice views and quiet
Cons: The bed spread didn't feel completely clean.
7.0
Anonymous
Good
08-11-2017
Pros: Very nice toiletries. The hotel's shuttle takes guests to the terminals and to the subway station
Cons: Feels somewhat tired. Long walk from terminal C, not very well marked. Breakfast buffet is quite pricey at about $25/pp
9.0
Anonymous
Wonderful
08-11-2017
Pros: Proximity to Logan airport terminals and free shuttle, Comfortable accommodations, friendly service.
Cons: Our bed was creaky
9.0
Anonymous
Wonderful
08-11-2017
Pros: Great room, good staff and good food
Cons: Extra charges for parking a car. I think hotels should provide free parking for customers.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very convenient location. Accessible to hotel and transportation connecting to the city.
Cons: Nope!!! :)
7.0
Anonymous
Good
08-11-2017
Pros: Room view
Cons: When checking both my husband and myself had to come in. We had kids in rental car and found this to get a hassel.
5.0
Anonymous
Fair
08-11-2017
Pros: The room was very clean and provided all I needed. The room service was excellent and the food was delicious.
Cons: Your employees seemed to be overworked and understaffed. I had major issues with WiFi -- It was difficult getting the right help. It took me an hour on the phone to access Internet people to finally work the issues out.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Location
Cons:
3.0
Anonymous
Poor
08-11-2017
Pros: Proximity to the airport.
Cons: For the expense, the room was unacceptable in terms of the condition it was in. It was clean - but that is the only positive thing I can say about it. It was run down. It had a beat up college refrigerator just sitting in the middle of the bedroom.
8.0
Anonymous
Very Good
08-11-2017
Pros: Location and ease of access into Boston, very helpful concierge staff
Cons: Hotel did not have free internet. Not only did they charge for internet, they blocked my phone so I could not get internet from my wireless phone provider. VERY annoying!!
10.0
Anonymous
Exceptional
08-11-2017
Pros: Convenience of location next to the airport.
Cons: N/A
8.0
Anonymous
Very Good
08-11-2017
Pros: Location, I was working at the airport.
Cons: Room heat was not controllable. I tried setting it but it did whatever it wanted.
1.0
Anonymous
Very Poor
08-11-2017
Pros:
Cons: We will never stay here again the place was horrible for the money we spent
10.0
Anonymous
Exceptional
08-11-2017
Pros: It's proximity to airport
Cons: No
10.0
Anonymous
Exceptional
08-11-2017
Pros: convenience to terminals is great, room was very comfortable and the staff was courteous and helpful.
Cons: expensive
10.0
Anonymous
Exceptional
08-11-2017
Pros: The location! The integration with the airport terminal and the car rental return is brilliant.
Cons: Hilton charges for wifi, and adds a premium for added speed suitable for streaming. Come on...
3.0
Anonymous
Poor
08-11-2017
Pros: Location was great
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Location. Staff was exceptional.
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: The restaurants are terrible there!!!!!! Expensive and the food is terrible!!
Cons: The restaurants.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Easy access to airport
Cons: N/a
9.0
Anonymous
Wonderful
08-11-2017
Pros: Location
Cons: Only that there were a few things on floor missed by housekeeping
1.0
Anonymous
Very Poor
08-11-2017
Pros: Did not go to hotel
Cons: See above
10.0
Anonymous
Exceptional
08-11-2017
Pros: It was very convenient being connected to the Boston Airport. I was only there a few hours since my next plane left at 5:00 am the next morning, but everything I saw was excellent.
Cons: They charged my credit card $50 in case there would be some incidentals, even though the room was prepaid. They told me the money would be credited back within a few days, but it has not been as of now (2 days later).
9.0
Anonymous
Wonderful
08-11-2017
Pros: Location
Cons: Cost
10.0
Anonymous
Exceptional
08-11-2017
Pros: Location, comfort, and services available.
Cons: The restaurants, yes both of them, employ staff that aren't extremely attentive. There were long periods between check-ins.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Staff were unfailing professional and personable. The room and its amenities was on point for this price point. The bar offered excellent food and drink. The "sound-proofing" was an actuality not just marketing hype.
Cons: The entrance experience--particularly the line at registration--was not something I associate with a Hilton hotel.
5.0
Anonymous
Fair
08-11-2017
Pros: Location
Cons: Only one one person checking customers in. Very frustrating for travelers.
9.6
Anonymous
Exceptional
08-18-2017
Very convenient, close to airport...
Pros: Excellent buffet breatfast
Cons:
9.6
Anonymous
Exceptional
08-17-2017
Exceptional
Pros: Convenience to airport and T system
Cons: Restaurant was having some kind of problem, took over a half hour to get an order of scrambled eggs and a yogurt off the menu. Manager did comp the meals after I contacted him and complained. Also, not the hotel's fault but from midnight to about 2 am had noisy guests in the hallway and kids running up and down the hall yelling.
9.2
Anonymous
Wonderful
08-16-2017
Superb
Pros: Excellent location and shuttle service
Cons:
9.2
Anonymous
Wonderful
08-15-2017
Superb
Pros: Good location as we were doing an overnight from Boston to Miami so a relaxing stopover
Cons: Just a small thing the jacuzzi didn't work
7.1
Anonymous
Good
08-15-2017
Good
Pros: Lobby is huge and the staff was very welcoming ... the room clean and bed were comfortable.
Cons: The rate!
7.5
Anonymous
Good
08-12-2017
Convenient and they know it.
Pros: Sky bridge to terminal A makes this hotel perfect for travelers, the public spaces and lobby are grand and wonderful.
Cons: You have to pay extra for wifi. Seriously. We paid over $300 for one night and no free wifi?
7.9
Anonymous
Good
08-08-2017
Luxury experience, but vastly overpriced.
Pros:
Cons: The shuttle took more than twice as long as the stated "4 minutes" to arrive.
7.1
Anonymous
Good
08-08-2017
Convenient stay at Logan Airport
Pros: It's connected to the airport.
Cons: Arrived in terminal C no signage as to how to walk to hotel rather than wait for the shuttle.
7.1
Anonymous
Good
08-08-2017
Only worth the price if...
Pros: Very nice to hold our baggage before and after we were there.
Cons: Had to wait quite a while for the shuttle, so we had to leave plenty of time for travel.
Breakfast was ridiculously priced: $20 for two muffins and two drinks.
9.2
Anonymous
Wonderful
08-07-2017
A welcome, relaxing place after...
Pros: Georgous view from two floor to ceiling windows. Great bed and bedclothes. Cleanest br. Easy check out T 4:30 am.
Cons: Just took me a while to figure out the thermostat, then great. Room smelled fresh.
Would have liked a microwave.a
9.2
Anonymous
Wonderful
08-07-2017
Great Hotel
Pros: Friendly staff, very clean and neat room, with a really good bed and linen.
Cons: I just stayed there because I had an early flight, but it is really far from everything in the city and is not so easy to walk around.
6.7
Anonymous
Pleasant
08-07-2017
Pleasant
Pros: Easy as we needed a rental car right the next morning. Good breakfast
Cons: Very old and dark interior
7.9
Anonymous
Good
08-07-2017
It was short and fine...
Pros:
Cons: The price!!
7.1
Anonymous
Good
08-06-2017
Good
Pros: location
Cons: too expensive and wasnt that nice. the premium for being on airport not worth it
7.1
Anonymous
Good
08-06-2017
Good
Pros: Building
Cons: Time it took to troubleshoot my wifi connection, cost of valet was ridiculous
3.8
Anonymous
Poor
08-06-2017
Only the bed was nice
Pros: It is located within the airport.
Cons: Old hotel that needs renovation. We found hair in bathtub and in the toilet.
The bed was really comfortable though.
For $100 would be ok but for $350 just crazy.
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