Hyatt Regency Boston

AAA Inspector Rating
8.7
Excellent
728 Guest Ratings
One Avenue de Lafayette
Boston, MA 02111- Map It
Members save 10% or more and earn World of Hyatt points when booking AAA rates!
Photos
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AAA Inspector Notes
Their location is an easy walk to the Theater District and Downtown Crossing. The new guestroom design is cutting-edge using warm color tones and the trending minimal desk space. Smoke free premises. 502 units. 22 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Just e of Boston Common. One Avenue de Lafayette 02111. Station: Downtown Crossing.
AAA Benefit
Members save 10% or more and earn World of Hyatt points when booking AAA rates!
Eco Certification
Energy Star is a government-backed program helping businesses protect the environment through superior energy efficiency.
Pool
heated indoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, wireless Internet, safes. Some: high-speed Internet.
Sports & Recreation
sauna, exercise room, massage.
Guest Services
valet laundry, boarding pass kiosk, room service.
Terms
check-in 4 pm, cancellation fee imposed, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 728 guests
Showing reviews 1 - 5 of 50
9.8
Verified AAA Guest
Exceptional
Couple
02-07-2017
Wonderful
Pros: Perfect place to stay for events at the Opeera House
Cons: Coffee maler in room wasn't working.
9.4
Verified AAA Guest
Wonderful
Couple
09-13-2016
Clean and accommodating, room was large enough for comfort.
Pros: Room
Cons: Not very soundproof could hear other guests coming and going.
10.0
Verified AAA Guest
Exceptional
Couple
08-28-2016
Beautiful with great decor. Staff extremely friendly and very helpful.
Pros:
Cons:
6.3
Sheila
Pleasant
family with young children
04-20-2017
Pros: It was a very attractive hotel with comfortable beds and a nice restaurant. The concierge was great with restaurant recommendations and always helpful. The bartender was also kind to give me a can of ginger beer w/o charging when I asked if they had some. They also had great support for the Boston Marathon runners like water, protein bars and bananas the morning of the race plus people there to cheer the runners when they returned to the hotel. It was near enough to the Boston commons and gardens that we could walk. It also backs up to a large shopping mall w/ access to Macy's through their parking garage...nice surprise!
Cons: Although the rooms were kept clean we had to either call the desk or go find a housekeeper to get more towels, washcloths and toiletries 3 of the 4 days we were there. One day we were given smeary looking drinking glasses in our room. We didn't like that we had to pay for a couple of copies that we needed and were charged by the 10 min. to use the computer/printer. Printing boarding passes were free, but when we got to the airport they wouldn't scan (ink too light) so we had to print new ones at the airport. When we checked out of the hotel the man at the desk told us that our bill was $750. more than what my paperwork showed. When I showed him my bill through Booking.com he gave it to us for that amount, but he rolled his eyes and had an attitude!
6.7
Anonymous
Pleasant
family with young children
04-18-2017
Pros:
Cons: Internet poor, housekeeping very slow
Showing reviews 1 - 5 of 50