Sheraton

AAA Inspector Rating
8.7
Very Good
2092 Guest Ratings
39 Dalton St
Boston, MA 02199- Map It
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AAA Inspector Rating Details (scale 1-5)
3.4
Overall
Room3.2
Bath3.1
Public Areas3.9
ARATED
AAA Inspector Notes
Guests are welcomed into a grand lobby with a bevy of comfortable gathering spots to socialize or to get a bit of work done. The guest rooms feature their signature bedding and appealing design. Their indoor swimming pool has a view to the skies and when weather allows the retractable room may open. The Prudential Center (and Copley Place on the opposite end) connect to the hotel offering ample shopping and dining opportunities. Smoke free premises. 1220 units. 29 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-90 exit 22, at Belvidere St. Located at Prudential Center. 39 Dalton St 02199. Station: Prudential.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Eco Certification
Energy Star is a government-backed program helping businesses protect the environment through superior energy efficiency.
Pool
heated indoor.
Parking
valet only.
Dining & Entertainment
3 restaurants, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, safes. Fee: high-speed Internet, wireless Internet. Some: refrigerators.
Sports & Recreation
health club, spa.
Guest Services
valet laundry, boarding pass kiosk, room service.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 2092 guests
Showing reviews 1 - 5 of 50
10.0
Verified AAA Guest
Exceptional
Couple
01-17-2018
Comfortable
Pros: The staff went above and beyond to be accommodating. The room was spacious, clean and comfortable. The view from the north tower was incredible and the fact that the Hotel was connected to the Prudential Center and Mall as well as the MBTA Green Line was convenient. Taxis, including Uber and Lyft ride shares, are expensive in the city, so grab a Charlie ticket of Charlie card and adventure through the subway when you can.
Cons: They are building a monolithic Four Seasons right next door and it is a bit overbearing on the area, not to mention kind of an eyesore if your room happens to have a view of it. No major construction as of right now because apparently it's so heavy that it's sinking (Hopefully they take the whole thing down.) so the noise from it isn't an issue. There is however a moderate amount of noise audible from the city itself at all times so if you're a light sleeper bring ear plugs or headphones.
10.0
Verified AAA Guest
Exceptional
Couple
08-30-2017
The stay was great and I would definitely stay there again!
Pros: The staff was awesome. The rooms were very clean & cozy. The location was central to lots of places.
Cons:
7.8
Verified AAA Guest
Good
Business
01-11-2017
Needed a reasonable hotel rate at a good rate for a weekend business conference. Location was excellent, and price was good (sure time of year favored price).
Pros: Location, Starbucks & chess in lobby. Not the classiest hotel I've been to, but goes in that direction.
Cons: Once I got there, I paid $20 additional / day for a bigger room. That room was small so was curious how small was the prior room. Not sure if it was a scam to get more money out of me, but didn't have the time to inconvenience myself to find out. Also, wasn't aware of hotel parking being $53 / night, which was more than 1/2 the price of the room.
10.0
Verified AAA Guest
Exceptional
Couple
12-30-2016
very nice
Pros: nice location access to transit very accessible, financial dept was very good
Cons: food was good but i have had better for the price
1.0
Anthony
Very Poor
Traveling as Couple
01-19-2018
Pros: The view in this room was pretty great. The first couple of nights we stayed here were way better than our 2nd time booking in later in the week.
Cons: The staff was not the friendliest
Showing reviews 1 - 5 of 50