Guest units at this industrial chic hotel range from small rooms to slightly larger suites. Room layouts efficiently use the somewhat limited space to provide both comfort and function for guests. Rooms feature pillowtop mattresses and 32-inch HDTVs. The property is located within a renovated 19th-century flat-iron building in close proximity to popular tourist sites like Faneuil Hall, the amazing Italian dining restaurants of the North End and the New England Aquarium. It's also close to the Haymarket subway station. Complimentary passes are given to the large and popular health facility, Boston Sports, which is less than a half block away from the hotel.
Smoke free premises. 80 units. 9 stories, interior corridors. Accessibility (Call).
Cons: I was supposed to get a room with two beds and ended up with a room with one full bed for me and my husband.it was very small!
7.9
Marcel
Good
young couple
09-18-2016
Pros: The hotel is in perfect reach to Logan airport: you can take the blue train feom the airport and ride it 4stops til the final station, BOWDOIN- from here it is a 4 min walk! We had to stay over in Boston for a night on our way ro Bermuda, so it was perfect
Cons: The hotel seems to have had its best shape a couple of years ago. The minibar fridge in our room was leaking and the carpet wet.
I asked if i can print travel documents from a USB stick and i was pointed to the PC opposite of the reception, but it didn't work.
7.5
Paul
Good
young couple
09-15-2016
Pros: Front desk staff were friendly and happy to give advice etc.
Nice hotel with funky rooms. Room we had was a bit noisy at night - can turn the fridge off but still noise from air con or something else.
Cons: We had breakfast on two days in the hotel. One day (Sunday) the service was great - the next day it was very poor.
While the hotel is quite central, the choice of restaurants very close to the hotel is not good
8.8
Francis
Excellent
solo traveller
09-08-2016
Pros: The staff! Very helpful and welcoming and happy!
Loved the L'octaine toiletries.
Free bikes were a good idea too but it rained during my visit.
Cons: The bed platforms! Perhaps if they were painted white they would become part of the bed and maybe missed a little more! They are now the colour of the carpet - beware!
9.2
Goncalo
Wonderful
family with young children
09-07-2016
Pros: The staff was extremely helpful and kind. The room is good but not big if you plan to have a meal for four persons. The location is great, specially if you are a sport fan.
Cons: Boston is a busy street and the windows should provide a better sound proof of the surroundings.
9.6
Hilary
Exceptional
young couple
09-02-2016
Pros: Great location. Comfy Beds Staff were very helpful and always welcomed us after our days out.
Cons: Bit noisy outside as they were doing roadworks but apart from that a very quiet hotel
10.0
Erin
Exceptional
young couple
09-01-2016
Pros: The staff at the boxer were exceptionally friendly! They were very hospitable and made us feel very comfortable. The room was clean and very elegant. The boxer hotel was within 1 km walking distance of the north end and all it has to offer! Great location, great staff, excellent hotel!! P.s. James the bartender was awesome!
Cons:
9.0
Shuchuan
Wonderful
family with older children
09-01-2016
Pros: Its location.
Cons:
9.2
Ryan
Wonderful
mature couple
08-28-2016
Pros: Friendly and prompt service.
Cons: Paying for parking.
10.0
John
Exceptional
young couple
08-27-2016
Pros: Great hotel staff were great especially CJ who was greatl at sorting out the internal phone problem. Which was down too operator error but never made an issue.
Cons: Great location for the freedom trail and ten mins walk from Regina pizzeria best pizza we have ever tasted. Mind you we are Scottish and it's usually deep fried...
9.6
Andrew
Exceptional
solo traveller
08-27-2016
Pros: Very cool place, popular as well! Great amenities in the room... The staff are always friendly and super helpful.
Good location...an easy walk to most places in Boston and central between the two main parts of the city.
Cons:
7.9
Ian
Good
family with older children
08-20-2016
Pros: Chic boutique. Great service and style.
Cons: Rooms are small and a bit pricey.
10.0
Graeme
Exceptional
young couple
08-18-2016
Pros: Staff - friendly, helpful and sorted out a couple of issues for us quickly and with a smile.
Location - outstanding. Close to subway and central Boston
Hotel - Really clean and smart
Cons: Nothing
5.8
Melanie
Okay
solo traveller
08-17-2016
Pros: Comfortable bed
Cons: There was no room service or food in the hotel as chef was sick. I was surprised that another chef was not organised.
Room was okay for a single guest staying for 1 night but too small for a couple. Very cramped and nowhere to put your clothes away tidily.
Not a great area to stay, there are much nicer areas of Boston!
Buffet breakfast served was what I would expect in a budget hotel.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
08-16-2016
Pros: The Boxer is located inside a historic building near lots of fun things to do in Boston. A short walk to the North End was great for dining and gelato.
Cons:
9.2
Kevin
Wonderful
mature couple
08-14-2016
Pros: Great location for exploring this easily walkable city. Very welcoming & helpful Staff
Very close to 'T' line station - Bowdoin.
Choice of pubs and restaurants within 5 minutes walk.
Cons:
10.0
Verified Hotel Guest
Exceptional
Business Traveler
08-06-2016
Pros: Staff was outstanding. The GM was very visible and very nice.
Cons: Some spots in the rooms were very close, jammed my knee and foot a couple times trying to get between bed and furniture. But other than that the room was great!
5.8
Adrian
Okay
family with older children
08-02-2016
Pros: The Boxer in Boston SHOULD be a fantastic hotel - it's a great building, location is excellent (we were able to explore everything that Boston has to offer from there), rooms are a good size but overall our stay was not as good as it should have been.
Came away from our 3 night stay (planned and booked 6 months earlier) just feeling like we had been let down . . . .
Cons: We had booked 2 rooms for our 3 night Boston trip - King Room for us and a Double Double (ie with 2 double beds) for our teenagers. I booked this in December for our July visit.
I emailed twice before arrival to request that the rooms were close by (on the same floor) and both times got no reply - and that should have alerted me and to be honest sums up 'Boxer Customer Service'.
On arrival we were told that there were no rooms available with 2 beds, the guy on reception seemed clueless how to help us. Our teenagers were supposedly 'upgraded' to a suite where my son had to sleep on a sofa / pull out bed (or share a King size bed with his sister). Totally unacceptable - I booked these rooms 6 months in advance.
All in all we had interactions with 4 different staff members (including someone from Accounts who had to process a compensation refund) and at no time did either my wife nor I feel like the Customer . . . . you know the kind? The PAYING Customer!
So in terms of Comfort score - low because my son was on a sofa bed for 3 nights.
In terms of Value for Money - low = $1800 and my 16 year old son gets a sofa bed?
In terms of Staff score - low because they are in serious need of some Customer Service training.
10.0
Ian
Exceptional
family with young children
08-02-2016
Pros: Friendly Staff
Room Decor
Beds
Cons:
5.0
George
Fair
Traveling as Couple
07-29-2016
Pros: It is close to Fenway park.the staff was great
Cons: They had no king size beds available,the ice machine was not working and the a/c unit didn't really cool very well
9.2
Jeannie
Wonderful
family with older children
07-16-2016
Pros: The gentleman at the front counter was very nice and welcoming
Cons: The rooms were very small hardly any room to walk around furniture
8.3
Kim
Very Good
review category group of friends
07-11-2016
Pros: Atmosphere was nice, small hotel so it had a homey feel. Clean and cozy.
Cons:
10.0
Ayda
Exceptional
young couple
07-10-2016
Pros: The hotel was simply excellent. The coolest hotel I have ever stayed!
Cons: Nothing
8.3
Rico
Very Good
young couple
07-10-2016
Pros:
Cons: Buffet food
10.0
Farhad
Exceptional
solo traveller
07-07-2016
Pros: Very friendly and helpful staff
Cons: Room size
9.2
Stephen
Wonderful
mature couple
07-03-2016
Pros: Excellent front of staff especially Nairoby and Anna who went the extra mile to answer my many qustions
Cons:
7.9
Joseph
Good
family with older children
07-03-2016
Pros: Excellent location and lovely atmosphere. Staff friendly and helpful.
Cons: At the minute not much to not like although it was a little quiet but putting that down to its recent opening and refurbishment.
9.6
Elisabeth
Exceptional
family with older children
07-02-2016
Pros: Quiet neighbourhood, walking distance to shops and restaurants. Also close to airport.
Cons:
8.3
Andre
Very Good
family with young children
07-02-2016
Pros: Building and Staf
Cons: Quite expensive.
10.0
Mike
Exceptional
mature couple
07-01-2016
Pros: Great location. Helpful friendly staff. Lukas was so cordial. Real delight
Cons: Nothing
9.6
Vinny
Exceptional
young couple
06-28-2016
Pros: Location Location Location
Cons:
8.3
Pauline
Very Good
mature couple
06-28-2016
Pros: Really comfortable bed. Stylish room and good sized bathroom with fluffy towels and very nice toiletries.
Well placed for Quincy market and Boston Common.
Cons:
7.9
Simon
Good
mature couple
06-26-2016
Pros: The front desk (I think it was Lucas - thank you) were great in exchanging our room. We moved to 902 from 503 - which was too small by any standard (!) - and did not permit access to the bed from one side of the bed!
Cons: It was a shame that there was no provision for lunch at the hotel
10.0
Mike
Exceptional
family with older children
06-26-2016
Pros: Best Location and friendly staff
Cons:
9.2
Thomas
Wonderful
solo traveller
06-24-2016
Pros: Great place and decent rates
Cons:
9.6
Andrew
Exceptional
family with young children
06-21-2016
Pros: Very friendly staff and very helpful
Cons: Nothing
10.0
Stephen
Exceptional
mature couple
06-21-2016
Pros: Excellent friendly staff, good location, nice "feel" to the hotel...relaxed and friendly.
Cons: Wifi on upper floors needs fixing.
6.7
T
Pleasant
young couple
06-14-2016
Pros: The location is good in the downtown district. The hotel staff are knowledgeable and helpful for things to do in the local area. The wifi is pretty good too.
Cons: The hotel is not good value for money. You don't get any extras for your fee - no breakfast, no drinks etc. I would expect much more for how much it costs (over $400 per night once tax is included).
The decor is "industrial chic" but at times looks a bit tired and worn, and the room was small. Again, would expect more from such an expensive place.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
06-07-2016
Pros: Small but cute rooms. Basic gym equipment,1 bike, elliptical, and treadmill.
Cons:
8.8
West
Excellent
family with older children
06-03-2016
Pros: The decor and bedding
Cons: Bathroom small. Sink not wide enough
7.9
I-pi
Good
mature couple
06-02-2016
Pros: Free apples and fruit Infused Water in the lobby. Free bikes.
Cons: Room was small.
8.3
Yuliya
Very Good
family with young children
05-25-2016
Pros: Convenience in transporation, close to the airport and subway
Cons: My first room could not be openned even after staff came up with me
9.6
Barbara
Exceptional
mature couple
05-24-2016
Pros: Very quiet, good bedding, appreciated the L'Occitane products in the bathroom!
Cons:
7.9
Vanessa
Good
young couple
05-18-2016
Pros: Bed was extremely comfortable, like sleeping on a cloud. Front desk was very helpful at check in and check out and offered tips/ help.
Cons: Decor is A little bit cheesy. Shower had weird stain(?) on floor tile. Not all outlets worked.
9.6
Virginia
Exceptional
solo traveller
05-16-2016
Pros: The staff was so helpful and the location was perfect for walking historic Boston. Didn't use the free bikes, but would on another trip. I did use the umbrella left in the room for me. I loved how the small size made everything feel personal and the apples placed out for guests every day were such a nice touch.
Cons:
9.6
Russell
Exceptional
mature couple
05-10-2016
Pros: The room was comfortable, clean and had fine amenities. The restaurant connected to the hotel was good and the staff friendly. The price was a good deal when I got it.
Cons: The room was small. The overnight valet parking was expensive, and it took 1/2 hour to get the car back in the morning.
8.0
Gabriel
Very Good
review category group of friends
05-07-2016
Pros:
Cons: poor room comfort
no room for clothes
very old bath accesories
high price
9.2
Marc
Wonderful
young couple
05-07-2016
Pros: Great facilities. Attention to detail!
Cons:
9.2
Blake
Wonderful
young couple
05-03-2016
Pros: I liked the central location to Downtown Boston.
Cons: I didn't like the size of the rooms, not as big as I thought they would be.
5.8
Hans
Okay
mature couple
04-30-2016
Pros: it is a particular building.
Cons: the breakfast at 17 bucks was a bit of disgrace.
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