The Lenox Hotel

AAA Inspector Rating
8.7
Wonderful
826 Guest Ratings
61 Exeter St
Boston, MA 02116- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
4.1
Overall
Room4.3
Bath4.1
Public Areas4.0
ARATED
AAA Inspector Notes
Inspector Pick (Classification): I love the historic décor and details I discover each time I visit.
Over a century old, rich with history and owned by the same family for over 50 years. The distinctive brass elevator doors transport guests to another era of classic design and original millwork. The guest rooms offer a modern design with original features found in the woodwork, a cozy layout and plush bedding. Expect the staff to be accommodating and friendly. Smoke free premises. 214 units. 11 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Historic Boutique Hotel
Location
I-90 exit 22, just n at Boylston St. Adjacent to library and Prudential Center. 61 Exeter St 02116. Station: Copley.
Eco Certification
The Green Key Eco-Rating Program recognizes hotels, motels, and resorts that are committed to improving their environmental performance.
Parking
valet only.
Dining & Entertainment
2 restaurants, also, City Table, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, pay movies, wireless Internet, safes.
Sports & Recreation
exercise room.
Guest Services
valet laundry, room service, area transportation-within 1 mi.
Terms
N, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 826 guests
Showing reviews 1 - 5 of 50
9.0
Verified Hotel Guest
Wonderful
Group Traveler
09-22-2017
Pros: The location is excellent. Very easy to find and lots to do around the immediate area. The hotel staff were very pleasant and friendly. It was very quiet during the night as well. I would definitely stay at this hotel again.
Cons:
8.0
Verified Hotel Guest
Very Good
Solo Traveler
09-22-2017
Pros: The location of the hotel right in downtown Boston made it easy to get around. Also the service at the hotel was very good. I was taken very good care of the moment I stepped inside.
Cons: The size of the room was a bit off-putting. Everything just seemed a bit crowded. I could not even open the refrigerator the entire way. Also the room was extremely dusty. When I threw extra pillows off the bed a huge cloud of dust rose up.
10.0
Susan
Exceptional
Family with Teens
09-22-2017
Pros: Location was absolutely ideal. I would definitely stay at this hotel again. The staff was wonderful. I appreciated this boutique hotel because you came to know the staff and they went over and above to help with anything needed.
Cons:
10.0
Marc
Exceptional
Traveling as Couple
09-22-2017
Pros: The location is great if you intend to spend time in back bay and the copley square areas of Boston. All the staff I had interaction with were friendly and extremely helpful.
Cons: nothing
9.0
Verified Hotel Guest
Wonderful
Solo Traveler
09-22-2017
Pros: The service and friendliness of the staff were outstanding. The location is also great--next to a t stop and the shuttle to the airport from Copley Square. We had Easter Brunch at City Table and enjoyed that as well.
Cons: The room and bathroom were quite small--but nicely appointed. I think that is typical for Boston, but I prefer a bathroom with a tub and shower. This is a minor complaint.
Showing reviews 1 - 5 of 50