This vast hotel is abundant with comfy bedded guest rooms, modern meeting and conference facilities, a variety of eateries and upscale shops discovered at the Copley Place and Prudential Center Malls.
Smoke free premises. 803 units. 36 stories, interior corridors. Accessibility (Call).
I-90 exit 22, at Copley Place Mall. Located in Copley Square. 10 Huntington Ave 02116. Station: Copley.
AAA Benefit
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Eco Certification
Energy Star is a government-backed program helping businesses protect the environment through superior energy efficiency. The Green Key Eco-Rating Program recognizes hotels, motels, and resorts that are committed to improving their environmental performance. Green Seal is an independent, non-profit organization that uses science-based standards and the power of the marketplace to create a more sustainable world.
Pros: Desk agent was amazing! the hotel should be proud to have some one like her on staff.
Cons: NO!
6.0
Verified Hotel Guest
Pleasant
Group Traveler
06-23-2017
Pros: The location and the service.
Cons: The first room assigned to me had a sopping wet floor. I went back to the front desk and was assigned another room. The next room smelled like it had a wet floor, but didn't. It was musty smelling and damp. Would not stay here again. Disappointing.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
06-23-2017
Pros: location, room, service.. all of it..
Cons: all good
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
06-23-2017
Pros: We got an AMAZING view of the city. We had expected to get shoved in a closet somewhere with a view of a wall but this room was truly outstanding. The front desk service was awesome, also, and we couldn't have asked for more in terms of a hotel.
Cons: Nothing. This hotel was a highlight of our trip.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
06-23-2017
Pros: Great location.
Cons: Room had paint chips on doors and frames and some of the walls. Not in character with a top expensive hotel
8.0
Verified Hotel Guest
Very Good
Business Traveler
06-23-2017
Pros: Great location and updated rooms.
Cons: Room coffee bar wasn't properly stocked.
9.0
William
Wonderful
06-23-2017
Pros: Awesome location, good value.
Cons: Snooty front desk person when we were checking out.
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
06-23-2017
Pros:
Cons: We thought the price to park our car there, $54.00, was steep.
8.0
Mark
Very Good
Traveling as Couple
06-23-2017
Pros: Location
Cons: I was awoken at 6:50 AM by hammer drilling for floors up
9.0
Brett
Wonderful
Family with Young Children
06-23-2017
Pros: Location
Cons: Price
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
06-23-2017
Pros: A great location for a visit to Boston College. Accessible to the T, a quick car ride to Chestnut Hill, and you have access to the wonderful Boston restaurants and shops if you want to stay in Boston. The staff is friendly and very accommodating.
Cons:
9.0
Helen
Wonderful
Group Traveler
06-23-2017
Pros: Location
Cons: dirty windows
10.0
Verified Hotel Guest
Exceptional
Group Traveler
06-23-2017
Pros: Great Hotel, close to 2 metro (train) lines. Great access to anywhere in the city.
Cons: No complimentary breakfast (but several eating places in or near the hotel including 2 Starbucks) and no free wifi (although this is common among high-end hotels--- funny how low-end hotels give free wifi and higher-end hotels don't!)
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
06-23-2017
Pros: The view and the bathrobes.
Cons:
9.0
Verified Hotel Guest
Wonderful
06-23-2017
Pros: Located in safe area within easy walking distance of majority of sites. Also close to easy access to transit stations. Lucked out on rate for an area that is extremely high priced. Would stay here again if we could have similar deal.
Cons: Regular price would make staying here or other hotels in area something out of our price range.
10.0
Ann
Exceptional
Traveling as Couple
06-23-2017
Pros: Pet friendly! Spacious rooms.
Cons:
9.0
Gary
Wonderful
Traveling as Couple
06-23-2017
Pros: wow!! this is a nice facility
Cons: price
10.0
Verified Hotel Guest
Exceptional
06-23-2017
Pros: everything worked for what my needs were: location, beautiful room, cleanliness
Cons: no
7.0
Verified Hotel Guest
Good
Traveling as Couple
06-23-2017
Pros: Nice large rooms with big and comfortable bed.
Cons: Room was a little dirty around the nightstands. Some entrances of the hotel outdated and empty.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
06-23-2017
Pros: Friendless, lovely area in Boston.
Cons:
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
06-23-2017
Pros: Amazing location!
Cons:
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
06-23-2017
Pros: The location was great.
Cons: Decor seemed a bit dated
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
06-23-2017
Pros: Location
Cons:
9.0
Verified Hotel Guest
Wonderful
Solo Traveler
06-23-2017
Pros: Location
Cons: No free wifi but was able to get one by being a member of spg
7.0
Scott
Good
Traveling as Couple
06-23-2017
Pros: We stayed at the Lenox for two nights prior to this. Their level of service and hospitality. They would refer to us by our names and just had a level of serivice that the Westin failed from the bell man to the front desk. Very cold. Stay away
Cons:
10.0
Verified Hotel Guest
Exceptional
Group Traveler
06-23-2017
Pros: This hotel is great! I have stayed here before and I love staying here. The staff member that checked me at the front desk was so kind. He looked up my rewards account and checked me in early. My 1st hotel choice to stay in Boston.
Cons:
10.0
Richard
Exceptional
Family with Young Children
06-23-2017
Pros: The view from the room
Cons: In hotel breakfast choices. We would not eat there again.
10.0
Michael
Exceptional
06-23-2017
Pros: self-contained
Cons: offered food credit for declining service, but not explained how to utilize
8.0
Nixon
Very Good
Solo Traveler
06-23-2017
Pros: Great location and room size
Cons: Somewhat dated but great location. Furniture arrangement in my room was odd and difficult to find an plug to charge a phone or laptop near the bed.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
06-23-2017
Pros: The service and location were amazing! Location was within walking distance of all major attractions in Boston.
Cons:
8.0
Verified Hotel Guest
Very Good
06-23-2017
Pros: Good location, good rooms.
Cons: Not enough staff for check-in or check-out with very long lines...result was delay for guests like me.
7.0
Verified Hotel Guest
Good
Business Traveler
06-23-2017
Pros:
Cons: location of room was poor; next to service rooms. Loud clicking sound in walls (Heating/Ventilation?). Unresolved.
9.0
Mary
Wonderful
Solo Traveler
06-23-2017
Pros: It was a Marriott property. Concierge Level was great!
Cons: No
10.0
Rebecca
Exceptional
Group Traveler
06-23-2017
Pros: Great experience. The staff I dealt with when it came to check in and valet attendants were all extremely nice and personable. The rooms were so incredibly clean and big. The view was UNBELIEVABLE! I will definitely be coming back to this hotel.
Cons: I was a bit turned off by the pricing of room service food and the options seemed very small ($21 for a cheeseburger with no mention of sides or a drink) so we ordered take out instead. The delivery came right up to the room though so it was worth it!
1.0
Timothy
Very Poor
Business Traveler
06-23-2017
Pros:
Cons:
10.0
Casey
Exceptional
Traveling as Couple
06-23-2017
Pros: Great hotel with a great location. Comfortable with a nice city view. Across the street from the Copley T stop. Very clean, very convenient. Definitely would stay here again. Lots of great places to eat.
Cons: No, it all, was good
5.0
Mia
Fair
Business Traveler
06-23-2017
Pros: It's in a great location by shops & lots of restraunt
Cons: Hotel staff not so friendly. Walls are super thin so you can hear everything that goes on in the hallways etc
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
06-23-2017
Pros: Bed, and location to T.
Cons: Unloading luggage from the vehicle at the hotel treatment by staff was terrible.
10.0
Verified Hotel Guest
Exceptional
Group Traveler
06-23-2017
Pros: Location and friendliness of staff
Cons: N/A
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
06-23-2017
Pros: The location was convenient and easy access to transit.
Cons: Bathroom was very small.
7.0
Verified Hotel Guest
Good
06-23-2017
Pros: Location.
Cons: It was older than others I have stayed in with this rating. It had been renovated but was less desirable than other four star hotels that I had stayed in. Having said that the price was very good.
8.0
Andrea
Very Good
06-23-2017
Pros: Then spaciousness of the bedroom and view of Boston.
Cons: The bathroom was incredibly small [you couldn't close the bathroom door without standing in a weird position... And the elevator went out on Sunday evening. I had to walk 10 flights or wait a long, long time for the service elevator.
6.0
Joseph
Pleasant
Traveling as Couple
06-23-2017
Pros: It was in the perfect location to explore the city of Boston. Easy access and plenty of ways to get around because of its location.
Cons: The staff was not would I Would have expected. Maybe need more training at the check out desk... Also, we were stuck in one of their elevators for 10+ minutes...
9.0
Verified Hotel Guest
Wonderful
Family with Teens
06-23-2017
Pros: Very nice, modern room. Great value for the price.
Cons:
9.0
Tiffani
Wonderful
Traveling as Couple
06-23-2017
Pros: Great location, food, activities, train!
Cons:
9.0
Kate
Wonderful
Traveling as Couple
06-23-2017
Pros: Fantastic location!
Cons: Everything was great!
9.0
Richard
Wonderful
Solo Traveler
06-23-2017
Pros: Great hotel and an unbelievable location.
Cons: Staff was hit or miss. Some were very helpful, but others were just ok.
9.0
Verified Hotel Guest
Wonderful
Group Traveler
06-23-2017
Pros: Central location
Cons: Free wifi in the lobby only. Paid wifi in the rooms
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
06-23-2017
Pros: Staff was very accommodating letting me check in early
Cons: The gym was under construction and a temporary one was set up in a spare location.
;detailController.handleFacebook('SEO','The Westin Copley Place Boston', '37047', 'ACCOMMODATION', '4', '', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/37047H1.jpg', 'Boston', '', '', '', '');){kind=link}
;detailController.handleTwitter('SEO','The Westin Copley Place Boston', '37047', 'ACCOMMODATION', '4', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/37047H1.jpg', 'Boston', '', '', '', '');){kind=link}
