Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
This vast hotel is abundant with comfy bedded guest rooms, modern meeting and conference facilities, a variety of eateries and upscale shops discovered at the Copley Place and Prudential Center Malls.
Smoke free premises. 803 units. 36 stories, interior corridors. Accessibility (Call).
I-90 exit 22, at Copley Place Mall. Located in Copley Square. 10 Huntington Ave 02116. Station: Copley.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Eco Certification
Energy Star is a government-backed program helping businesses protect the environment through superior energy efficiency. The Green Key Eco-Rating Program recognizes hotels, motels, and resorts that are committed to improving their environmental performance. Green Seal is an independent, non-profit organization that uses science-based standards and the power of the marketplace to create a more sustainable world.
Pros: Bed was super comfy and the river view from the Studio Suite on the 27th floor was amazing!
Cons:
9.6
Kelly
Exceptional
family with young children
04-19-2018
Exceptional
Pros:
Cons:
7.1
Lewis
Good
family with young children
04-19-2018
Good
Pros:
Cons:
7.9
Kristine
Good
young couple
04-18-2018
Good
Pros: room just recently been refurbished - nice
Cons: no restaurant
7.9
Chuck
Good
young couple
04-16-2018
Ok
Pros:
Cons: Bathroom door was splattered with what I hope was coffee. The toilet is too low
10.0
Rakel
Exceptional
young couple
04-16-2018
Exceptional
Pros:
Cons:
10.0
Dan
Exceptional
Traveling as Couple
04-13-2018
Pros: room was spacious & views were amazing location was fantastic & the rate we got was very affordable
Cons: no
9.0
Timothy
Wonderful
Solo Traveler
04-13-2018
Pros: Big room with amazing view. Nice gym. Great location. Attentive staff.
Cons: Nothing
10.0
Verified Hotel Guest
Exceptional
04-13-2018
Pros: Location is everything !!!
Cons: Nothing
9.0
Colleen
Wonderful
Solo Traveler
04-13-2018
Pros: The location...spacious room...comfy bed and pillows.
Cons: Having to pay for wifi
10.0
Kim
Exceptional
Traveling as Couple
04-13-2018
Pros: The view
Cons:
10.0
Jillian
Exceptional
Traveling as Couple
04-13-2018
Pros: Just came back from an incredible trip here. The staff was so hospitable and accommodating, and they really went the extra mile to make our experience staying with them not only great, but one we will always remember. Fantastic location as well!
Cons:
7.0
Verified Hotel Guest
Good
Group Traveler
04-13-2018
Pros: Close to our points of interest. Loved the doormen, they were more help than the concierge desk in getting large taxis, etc. those guys were on point!!
Cons: Lots of problems with language barriers in check in, housekeeping.
10.0
Brian
Exceptional
Family with Young Children
04-13-2018
Pros: Upscale
Cons: No
9.0
Verified Hotel Guest
Wonderful
04-13-2018
Pros: good location
Cons:
9.0
Kenneth
Wonderful
Family with Teens
04-13-2018
Pros: River view great location near grocery store
Cons: Slow elevators
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
04-13-2018
Pros: Room service personal was extra helpful. Thank you!!
Cons:
7.0
Daniel
Good
Traveling as Couple
04-13-2018
Pros: Location
Cons:
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
04-13-2018
Pros: Location was fabulous!
Cons: I'm definitely going to stay here again.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
04-13-2018
Pros: Very polite and helpful staff. Good coffee in the room was a nice little touch. The view from the room was amazing!
Cons:
9.0
Joan
Wonderful
Traveling as Couple
04-13-2018
Pros: Location and modern room.
Cons: Lack of a pool
10.0
Jamie
Exceptional
Group Traveler
04-13-2018
Pros: Great view!
Cons: The room is nice but starting to look worn. May need a makeover soon
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
04-13-2018
Pros: The view was nice, the elevators were quick, the staff professional, the building was elegant and the fit out was beyond impressive
Cons: Parking in Boston sucks, so we had to use valet parking for $60/night
9.0
Richard
Wonderful
Traveling as Couple
04-13-2018
Pros: Location & staff were great.
Cons: $60 per night parking seems excessive
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
04-13-2018
Pros: Tim at the front desk was a really nice guy and we had a nice chat at check-in (and I said goodbye on my way out)
Cons: The location cannot be beat, I didnt have to take the T anywhere and walked to the museum, the library, the theater, and restaurants.
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
04-13-2018
Pros: Great location, staff was great
Cons: Parking fees
10.0
Jenna
Exceptional
Traveling as Couple
04-13-2018
Pros: All staff were extremely friendly from valet to check in to check out. The room was nice and most importantly the bed and pillows were comfortable.
Cons: There was nothing I didn't like.
5.0
John
Fair
Business Traveler
04-13-2018
Pros: Location
Cons: They charge for internet access!! Motel 6 gives it to you for free. Really pathetic a hotel of this level would charge for this. Was half expecting pay toilets in the bathroom. Also $60 per night for parking so make sure to figure that into costs.
3.0
Scot
Poor
Traveling as Couple
04-13-2018
Pros: Great location.
Cons: The only negative that I had, which affects my whole rating of the hotel, was the mouse in my room. My wife and I could clearly hear something scurrying near the headboard after 2am.
10.0
Verified Hotel Guest
Exceptional
04-13-2018
Pros: Excellent location. Conveniently located in Downtown Boston.
Cons: no
10.0
Dale
Exceptional
Family with Young Children
04-13-2018
Pros: Cleanliness
Cons: Do not have self parking.
10.0
Jeffrey
Exceptional
Traveling as Couple
04-13-2018
Pros: Location
Cons:
8.0
Beverly
Very Good
Traveling as Couple
04-13-2018
Pros: Quick and easy check-in. Very clean. All white bedding.
Cons: We were able to get free wifi because we were SPG members and was not informed until we asked about the wifi a day and half into our stay; otherwise you have to pay for wifi.
10.0
Gregory
Exceptional
Traveling as Couple
04-13-2018
Pros: The location and amenities were great.
Cons: late night food options were limited.
10.0
Stephanie
Exceptional
Traveling as Couple
04-13-2018
Pros: Late check out, beautiful room
Cons: No, it was really amazing
10.0
Carl
Exceptional
Business Traveler
04-13-2018
Pros: Area is fantastic. Room is super nice. Great linens and overall swankiness.
Cons:
10.0
Verified Hotel Guest
Exceptional
Family with Teens
04-13-2018
Pros: Easy check in and check out...early checkin allowed...
Cons:
9.0
Verified Hotel Guest
Wonderful
04-13-2018
Pros: Location, amenities
Cons:
10.0
Lisa
Exceptional
Solo Traveler
04-13-2018
Pros: Location
Cons:
7.0
Verified Hotel Guest
Good
Traveling as Couple
04-13-2018
Pros: Location, location, location...easy on/off Mass Pike and very walkable to many Boatin sites/highlights
Cons: Expense of parking on top of taxes and overall room charge. Parking cost should be 50% lower for overnight guests....
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
04-13-2018
Pros: Comfort, style, location
Cons:
10.0
Candace
Exceptional
Traveling as Couple
04-13-2018
Pros: This was a great hotel, located close to many stores and resturants. We chose it as we were leaving from Back Bay Station the following morning. The staff were outstanding and room was very nice.
Cons: The hotel is a bit old and noisy. I could hear other rooms alarms going off and the toilet flushing above us.
10.0
Barbara
Exceptional
Family with Teens
04-13-2018
Pros: The rooms views were outstanding. It was situated close to everything we needed to get to.
Cons:
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
04-13-2018
Pros: Great, friendly staff at check-in. Upgraded our room to a beautiful city view.
Cons: We had a lovely one-night stay!
4.0
Crystal
Disappointing
Family with Young Children
04-13-2018
Pros:
Cons: We needed a double bed an was told it would a twenty dollar charge to get double beds. When we got receipt it was a twenty five dollar charge. Can not believe we had an up sell to receive double beds.
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