This vast hotel is abundant with comfy bedded guest rooms, modern meeting and conference facilities, a variety of eateries and upscale shops discovered at the Copley Place and Prudential Center Malls.
Smoke free premises. 803 units. 36 stories, interior corridors. Accessibility (Call).
I-90 exit 22, at Copley Place Mall. Located in Copley Square. 10 Huntington Ave 02116. Station: Copley.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Eco Certification
Energy Star is a government-backed program helping businesses protect the environment through superior energy efficiency. The Green Key Eco-Rating Program recognizes hotels, motels, and resorts that are committed to improving their environmental performance. Green Seal is an independent, non-profit organization that uses science-based standards and the power of the marketplace to create a more sustainable world.
Pros: Located in safe area within easy walking distance of majority of sites. Also close to easy access to transit stations. Lucked out on rate for an area that is extremely high priced. Would stay here again if we could have similar deal.
Cons: Regular price would make staying here or other hotels in area something out of our price range.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Beautiful, very clean, staff were super helpfuk
Cons: None
10.0
Anonymous
Exceptional
08-11-2017
Pros: Pet friendly! Spacious rooms.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: wow!! this is a nice facility
Cons: price
2.0
Anonymous
Poor
08-11-2017
Pros: Only the location.
Cons: My daughter woke with horrible bites all over her legs, arms and face. This was our most expensive stay in a week of stays in Boston, Providence, New Haven and NYC. Paying a premium for a "respected" brand left us feeling gross and violated.
10.0
Anonymous
Exceptional
08-11-2017
Pros: everything worked for what my needs were: location, beautiful room, cleanliness
Cons: no
10.0
Anonymous
Exceptional
08-11-2017
Pros: As a Starwood Preferred Guest member we got free water, free Internet as well as free late checkout. The room was always clean, water always replenished and the towels always changed and clean. Also there are huge Samsung LCD TV's with HDMI hookups.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: location-adjacent to restaurants, parking, shopping
Cons: no
7.0
Anonymous
Good
08-11-2017
Pros: Location
Cons: No free internet
10.0
Anonymous
Exceptional
08-11-2017
Pros: Location is great! Room was spotless.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Location
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Location
Cons: No free wifi but was able to get one by being a member of spg
9.0
Anonymous
Wonderful
08-11-2017
Pros: Big comfortable room with great view.
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: The hotel itself is very nice - great location, spacious rooms and amenities.
Cons: We've stayed at this hotel several times and though overall, the staff is helpful, when we checked in this time, we were told if we wanted 2 Queens instead of a king, we'd have to pay $20 extra. When we booked, there was no mention of this.
9.0
Anonymous
Wonderful
08-11-2017
Pros: The ease of shopping and activities nearby. Everything was walking distance.
Cons: The parking was expensive.
10.0
Anonymous
Exceptional
08-11-2017
Pros: As soon as we arrived, the check in clerk could not have been nicer and more sincere. He really made us feel at home. I really had a great time in Boston.
Cons: Wished the prudential building wasn't so close, otherwise the views were fabulous.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The view from the room
Cons: In hotel breakfast choices. We would not eat there again.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Location.
Cons: The mattress was terrible. Way too soft and it dipped to the middle.
10.0
Anonymous
Exceptional
08-11-2017
Pros: self-contained
Cons: offered food credit for declining service, but not explained how to utilize
8.0
Anonymous
Very Good
08-11-2017
Pros: Great location and room size
Cons: Somewhat dated but great location. Furniture arrangement in my room was odd and difficult to find an plug to charge a phone or laptop near the bed.
8.0
Anonymous
Very Good
08-11-2017
Pros: Good location, good rooms.
Cons: Not enough staff for check-in or check-out with very long lines...result was delay for guests like me.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Lication
Cons: No
7.0
Anonymous
Good
08-11-2017
Pros:
Cons: location of room was poor; next to service rooms. Loud clicking sound in walls (Heating/Ventilation?). Unresolved.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The concierge was absolutely helpful in every manner possible. Not only did she execute every request possible, she also did it in the most professional manner.
Cons:
1.0
Anonymous
Very Poor
08-11-2017
Pros: Location
Cons: We woke up to staff drilling at 8am. I called down to the front desk & she checked with Engineering and confirmed work being done on one of the floors. I spoke with Front Desk Manager . She did not seem to care about my concern.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great experience. The staff I dealt with when it came to check in and valet attendants were all extremely nice and personable. The rooms were so incredibly clean and big. The view was UNBELIEVABLE! I will definitely be coming back to this hotel.
Cons: I was a bit turned off by the pricing of room service food and the options seemed very small ($21 for a cheeseburger with no mention of sides or a drink) so we ordered take out instead. The delivery came right up to the room though so it was worth it!
1.0
Anonymous
Very Poor
08-11-2017
Pros:
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great hotel with a great location. Comfortable with a nice city view. Across the street from the Copley T stop. Very clean, very convenient. Definitely would stay here again. Lots of great places to eat.
Cons: No, it all, was good
10.0
Anonymous
Exceptional
08-11-2017
Pros: Location and friendliness of staff
Cons: N/A
5.0
Anonymous
Fair
08-11-2017
Pros: Cleanliness, location,
Cons: I am Diplomat and they did not want to waive the taxes off of my bill.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Location was great and we appreciated the extras like coffee water and robes.
Cons: Parking is way too expensive.
9.0
Anonymous
Wonderful
08-11-2017
Pros: The location was convenient and easy access to transit.
Cons: Bathroom was very small.
8.0
Anonymous
Very Good
08-11-2017
Pros: Then spaciousness of the bedroom and view of Boston.
Cons: The bathroom was incredibly small [you couldn't close the bathroom door without standing in a weird position... And the elevator went out on Sunday evening. I had to walk 10 flights or wait a long, long time for the service elevator.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Right next to the Hynes Convention Center. Room was very nice with a decent view of the area. Skywalk to the mall was super convenient for meals and access to the Hynes.
Cons: Glad I took the train in because parking was expensive. Channel/movie selection is limited and expensive leaving little to watch after we tried to wind down after a long day.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Great location, food, activities, train!
Cons:
6.0
Anonymous
Pleasant
08-11-2017
Pros: Location
Cons: We asked for extra pillows but never received them
9.0
Anonymous
Wonderful
08-11-2017
Pros: Great hotel and an unbelievable location.
Cons: Staff was hit or miss. Some were very helpful, but others were just ok.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Central location
Cons: Free wifi in the lobby only. Paid wifi in the rooms
10.0
Anonymous
Exceptional
08-11-2017
Pros: Staff was very accommodating letting me check in early
Cons: The gym was under construction and a temporary one was set up in a spare location.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The desk clerk who spent time at Camp Lejeune is a gem! (Sorry to forget his name.) I checked in hours before the blizzard, Stella, hit Boston -- worried and exhausted after having my flight cancelled, but left his desk in a great mood.
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: Great location. Close to T, Back Bay shopping and food.
Cons: Shower water pressure and temperature was not great.
10.0
Anonymous
Exceptional
08-11-2017
Pros: This hotel was clean, the rooms were spacious and there was easy access to shopping and food options.
Cons: It was all great
8.0
Anonymous
Very Good
08-11-2017
Pros: The bed and location
Cons: Parking fee was absolutely ridiculous
10.0
Anonymous
Exceptional
08-11-2017
Pros: Everything was fantastic from start to finish with the Westin. It was the perfect location, clean, and the staff was so professional and helpful. We would definitely stay here again.
Cons: Not a thing!
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great location. My family was able to take the T into Copley square and walk across the street to the hotel. The views from the room were spectacular.
Cons: No pool
7.0
Anonymous
Good
08-11-2017
Pros: staff and location.
Cons: wifi fee and no premium channels.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Awesome hotel with fantastic views of Boston, adjacent to a mall with shops and restaurant.
Cons: Outlets for phone and tablet charging were not near the bed.
8.0
Anonymous
Very Good
08-11-2017
Pros: Free parking! Reasonable proximity to highway, boston. Comfortable bed. Hot shower
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