This vast hotel is abundant with comfy bedded guest rooms, modern meeting and conference facilities, a variety of eateries and upscale shops discovered at the Copley Place and Prudential Center Malls.
Smoke free premises. 803 units. 36 stories, interior corridors. Accessibility (Call).
I-90 exit 22, at Copley Place Mall. Located in Copley Square. 10 Huntington Ave 02116. Station: Copley.
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Eco Certification
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Pros: Great experience. The staff I dealt with when it came to check in and valet attendants were all extremely nice and personable. The rooms were so incredibly clean and big. The view was UNBELIEVABLE! I will definitely be coming back to this hotel.
Cons: I was a bit turned off by the pricing of room service food and the options seemed very small ($21 for a cheeseburger with no mention of sides or a drink) so we ordered take out instead. The delivery came right up to the room though so it was worth it!
1.0
Timothy
Very Poor
Business Traveler
10-13-2017
Pros:
Cons:
5.0
Mia
Fair
Business Traveler
10-13-2017
Pros: It's in a great location by shops & lots of restraunt
Cons: Hotel staff not so friendly. Walls are super thin so you can hear everything that goes on in the hallways etc
10.0
Jennifer
Exceptional
Solo Traveler
10-13-2017
Pros: Location near T and areas of downtown / shopping district
Cons:
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
10-13-2017
Pros: The location was convenient and easy access to transit.
Cons: Bathroom was very small.
7.0
Verified Hotel Guest
Good
10-13-2017
Pros: Location.
Cons: It was older than others I have stayed in with this rating. It had been renovated but was less desirable than other four star hotels that I had stayed in. Having said that the price was very good.
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
10-13-2017
Pros: Location is great. Staff was very friendly & accommodating.
Cons: Lobby was not inviting. Lay out confusing.
8.0
Dale
Very Good
Traveling as Couple
10-13-2017
Pros: The location is absolutely central and amazing. The city views from the upper floors are hard to rival in the city of Boston.
Cons: Gym is out of order for renovation currently. Rooms are outdated but clean and comfortable.
9.0
Andrew
Wonderful
Traveling as Couple
10-13-2017
Pros: Right next to the Hynes Convention Center. Room was very nice with a decent view of the area. Skywalk to the mall was super convenient for meals and access to the Hynes.
Cons: Glad I took the train in because parking was expensive. Channel/movie selection is limited and expensive leaving little to watch after we tried to wind down after a long day.
9.0
Verified Hotel Guest
Wonderful
Family with Teens
10-13-2017
Pros: Very nice, modern room. Great value for the price.
Cons:
10.0
Dennis
Exceptional
Business Traveler
10-13-2017
Pros: i travel a great deal and one of my fav's is the Westin Copley Place. Freindly Staff, Clean Rooms and Beautiful vbiews of the city
Cons:
6.0
Verified Hotel Guest
Pleasant
Traveling as Couple
10-13-2017
Pros: Location
Cons: We asked for extra pillows but never received them
9.0
Richard
Wonderful
Solo Traveler
10-13-2017
Pros: Great hotel and an unbelievable location.
Cons: Staff was hit or miss. Some were very helpful, but others were just ok.
10.0
Lucia
Exceptional
Family with Young Children
10-13-2017
Pros: location, view and staff
Cons: wi-fi is not free.
9.0
Verified Hotel Guest
Wonderful
Group Traveler
10-13-2017
Pros: Central location
Cons: Free wifi in the lobby only. Paid wifi in the rooms
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
10-13-2017
Pros: Staff was very accommodating letting me check in early
Cons: The gym was under construction and a temporary one was set up in a spare location.
10.0
Jonah
Exceptional
Group Traveler
10-13-2017
Pros: The hotel is located in a very central area of Boston
Cons:
8.0
Xiaohan
Very Good
Traveling as Couple
10-13-2017
Pros: The view out of the window is perfect.
Cons: It is hard to get to the right temperature when I tried to wash my hands.
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
10-13-2017
Pros: Free parking! Reasonable proximity to highway, boston. Comfortable bed. Hot shower
Cons: Argh. Hair on floor of bathroom Dated.
8.0
Verified Hotel Guest
Very Good
Business Traveler
10-13-2017
Pros: Great location. Large rooms.
Cons:
5.0
Verified Hotel Guest
Fair
Traveling as Couple
10-13-2017
Pros: Best part of staying at the Westin is its close proximity to the Prudential Center.
Cons: Hallways on floor to rooms were not vaccumed. Hotel was too overpriced for what it offered. There are other hotels with better amenities and value for price than this hotel.
10.0
Cheryl
Exceptional
Traveling as Couple
10-13-2017
Pros: Close to everything: restaurants, parks and historical landmarks
Cons: All good
9.0
Gregory
Wonderful
Traveling as Couple
10-13-2017
Pros: Nice room, excellent staff.
Cons: My experience with Hertz at this hotel was the worst rental car experience I have ever had.
9.0
Verified Hotel Guest
Wonderful
Senior Traveler
10-13-2017
Pros: Location. Staff
Cons: For a four star hotel, maybe we were expecting a bigger room. The illumination in the room was lacking.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
10-13-2017
Pros:
Cons: Parking was expensive, but I expected that.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
10-13-2017
Pros: Quiet
Cons: no
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
10-13-2017
Pros: very quiet
Cons: no
10.0
Tami
Exceptional
Traveling as Couple
10-13-2017
Pros: Location, and the price at which we got the room
Cons: No
10.0
Ron
Exceptional
Solo Traveler
10-13-2017
Pros:
Cons: I could not get Internet Service
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
10-13-2017
Pros: great location.
Cons: no
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
10-13-2017
Pros:
Cons: We didn't like the upsale attempt when we were checking in. Waited 15 minutes and went to a different person and got right into our room.
9.0
Timothy
Wonderful
Solo Traveler
10-13-2017
Pros: Big room with amazing view. Nice gym. Great location. Attentive staff.
Cons: Nothing
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
10-13-2017
Pros: Everything seemed to be really good quality. The staff was helpful. We had a small issue with wi-fi that was quickly resolved. Would definitely go again!
Cons:
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
10-13-2017
Pros: It was an AMAZING experience. The price was great. But the hotel decor, atmosphere, lobby, staff and even hotel scent was beyond my expectations. I expected the room to cost a lot more because I was so impressed. I felt like I was at a five-star hotel.
Cons: Air Vents not as strong as I would like. And air conditioning could be stronger.
10.0
Verified Hotel Guest
Exceptional
10-13-2017
Pros: Location is everything !!!
Cons: Nothing
9.0
Verified Hotel Guest
Wonderful
Family with Young Children
10-13-2017
Pros: Location and ease of driving in. Central location.
Cons: Bathroom floor was a little dirty.
9.0
Colleen
Wonderful
Solo Traveler
10-13-2017
Pros: The location...spacious room...comfy bed and pillows.
Cons: Having to pay for wifi
10.0
Diane
Exceptional
Traveling as Couple
10-13-2017
Pros: The staff was very nice and the hotel was very clean
Cons: I was upset at the fact they charge $60 per night to leave your car at the hotel. I can see paying a fee but that's a bit steep
10.0
Kim
Exceptional
Traveling as Couple
10-13-2017
Pros: The view
Cons:
9.0
Francis
Wonderful
Family with Teens
10-13-2017
Pros: Location and friendly, helpful staff.
Cons: Should have softer toilet paper.
10.0
Gabriela
Exceptional
Family with Young Children
10-13-2017
Pros: The location was ideal!
Cons: NO
7.0
Verified Hotel Guest
Good
Group Traveler
10-13-2017
Pros: Close to our points of interest. Loved the doormen, they were more help than the concierge desk in getting large taxis, etc. those guys were on point!!
Cons: Lots of problems with language barriers in check in, housekeeping.
10.0
Michael
Exceptional
10-13-2017
Pros: Location in the middle of the city.
Cons: Parking. We weRe told 50 dollars per night. Parking was $60 per night.
9.0
Sandy
Wonderful
Traveling as Couple
10-13-2017
Pros: Room was lovely and service great
Cons: Parking way too expensive. $60 per night!!!
9.0
Henry
Wonderful
Traveling as Couple
10-13-2017
Pros: Location, service,
Cons: No
9.0
Verified Hotel Guest
Wonderful
10-13-2017
Pros: good location
Cons:
9.0
Kenneth
Wonderful
Family with Teens
10-13-2017
Pros: River view great location near grocery store
Cons: Slow elevators
10.0
Kellie
Exceptional
Family with Teens
10-13-2017
Pros: This hotel was so beautiful!! Right in the midst of a happening area... a lovely market across the street, and walking distance to Fenway!! It was the perfect location for us.
Cons: Umm $60 USD for parking was a little high but we did get a great deal on the room so it offset the cost. Also the A/C wasn't very strong (we like it cold!!).
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
10-13-2017
Pros: Staff were excellent and very helpful. Room was spacious and nicely appointed.
Cons: Cost of parking is expensive compared to similar hotel car parks in the immediate area. Would recommend using Public Car Parks as there are several close by.
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