Some guest rooms at this hotel have patios or balconies with a view of the canal and bridge. Rooms feature a light, modern décor package with pillowtop mattresses, and granite-topped vanities.
Smoke free premises. 43 units. 2 stories (no elevator), interior corridors.
Cons: We are still trying to unravel a billing mess. The staff has absolutely little experience dealing w/ situations where the party making the reservation is not the guest checking in our out. Person checking us in was really grumpy.
Additionally, they need to put incoming calls on hold, not try to make reservations over the phone while trying to service guests at the desk.
Breakfast was marginal.
Pros: I like the balcony..pool & hot tub were great!!! Salt pool no chlorine stink..was highlight of my stay..wish I had more pool time..
Cons: TV was a little small..not a comfortable chair to relax in & watch..
Pros: Location close access to cape cod.
Cons: My room was not clean. I sat in the room for about a half hour and saw something on the floor, took a closer look and noticed ants. I started to check other areas of the floor and found more and more ants, the carpet was covered. I was grossed out (obviously) and alerted the front desk right away. The man working told me to talk to the "boss" in the morning. I was offered another room, but after seeing this one I was all set and just wanted my money back for my half hour stay in an ant infested room. I returned my keys right away and returned to the front desk first thing in the morning to talk to the boss. He was extremely rude. I had take a video of the ants and asked to see it I showed him and he said nothing and simply stared at me. Never apologized. Never looked suprised or said anything needed to be done about this. Nothing at all was said to me about this room. The worst hotel service I have ever experienced. And I am not a picky person. I just will not put up with 200+ ants crawling around the carpet. I calmly asked for my money back and explained that I turned my keys in and never used the room. The boss said nothing to me and that he would only give me 10% of the stay back. Explained to him again that I did not use the room and came back here just to talk to him this morning and show him the video and the ants themselves in the room. He continued to argue with me and say it wasn't his problem because I was offered a different room. Again, never apologized for this disgusting sad excuse for a hotel room. This place is awful. Management and cleanliness. Stay somewhere else where they will treat you like a person.
Pros: The location and a accommodations
Cons: Too much money!
Pros: Hospitality was great room very clean
Cons: They couldn't find my reservations but quickly got me a room
Pros: We were attending functions in Plymouth,Ma. This location was ideal for this purpose and exploring Cape Cod. Room was large and well-equipped. Restaurant on facility was helpful
Cons: Everything was great
Pros: The breakfast could have been better.
Cons: The breakfast could have been better.
Pros: Liked location next to bridge and Cape Cod Canal.
Cons: Older hotel ; room wasn't cleaned very well.
Pros: The location was convenient to Route 28
Cons: Security was not good. The doors to get into the facility were not key card locked so anyone could come in. Most of the time no one was at the reception desk, so anyone could walk by. Chain lock that would have been easy to break into. There was a very large cob web in one of the corners.
family with young children
Cons: Fact they state they have a pool when in fact the pool is closed and will not be open for the foreseeable future. Doors don't lock and two junkies shooting up in back hallway.
Pros: Easy to find. Good road connections.
Pros: Pillows stank of sweat.
Pros: Great indoor pool . Good location to cape cod.
Cons: Step up/down into the bathroom was a bit dangerous . Old building
Pros: easy access, good room
bar and resturant very good, nice staff
Cons: all fine
Pros: The location was good for sight seeing on Cape Cod.
The staff were courteous and generally helpful without being friendly.
The nearby bar and food selection.
Cons: The overall impression was grubby although the room was clean.
Breakfast was crowded and chaotic with few options. The value for money was poor.
Cons: No triple AAA discount
Pros: Hotel was clean and comfortable. staff was courteous and helpful.location was great.
Cons: My husband enjoyed a wonderful lunch on Friday at the Tavern Restaurant. Friday evening disappointing service and food
family with older children
Pros: Good location; easy to find and well situated for Cape Cod activities.
Cons: No elevator.
Pros: Ample parking. Right off a main intersection, and quiet.
Cons: The staff very friendly, but not worth what we had paid. Very overpriced, and the location was not ideal. No views, no balcony.
Pros: I was very pleased with the location.
over looking the Bourne bridge while sitting on the patio. Very relaxing. .!!
The convenience of a resteraunt and store with in walkig distance.
Pros: We were happy with the bed as it was very comfy. The breakfast room was well stocked and didn't have to ask for a thing. The dining room in the evening was great and loved our drinks and dinner. The room was clean and I'm a clean freak. Loved the location to the shopping while the men were in there electrical continuing education.