Sonesta ES Suites

AAA Inspector Rating
8.7
Excellent
521 Guest Ratings
11 Old Concord Rd
Burlington, MA 01803- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.1
Bath3.2
Public Areas3.2
AAA Inspector Notes
This all-suites hotel has a bright, airy feel and contemporary design throughout that encourages cheeriness and a delightful stay. This design theme is carried into the guest rooms. Smoke free premises. 141 efficiencies, some two bedrooms. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Extended Stay Hotel
Location
I-95 exit 32B, just s on Middlesex Tpke. 11 Old Concord Rd 01803.
Pool
heated outdoor.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet, safes.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry, area transportation-within 3 mi.
Terms
N, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 521 guests
Showing reviews 1 - 5 of 50
6.0
Salauddin
Pleasant
family with young children
12-08-2015
Pleasant
Pros:
Cons: I asked for a shuttle bus drop off to a location which was slightly above 3 miles. The front desk staff refused to arrange the shuttle bus drop off because it's above 3 miles. I think it would have been good if you had offered to drop off to keep the valued customers loyal to you.
10.0
Robert
Exceptional
family with older children
12-04-2015
Exceptional
Pros: Rooms, breakfast, lobby, shop, staff
Cons: Workout room is pretty basic.
9.2
Joe
Wonderful
solo traveller
11-19-2015
Superb
Pros: Staff was great, pleasant willing to go out of their way to make things the way they should be
Cons: Location off the main road made it somewhat difficult to find The complimentary breakfast was fair at best
8.3
Melissa
Very Good
young couple
11-11-2015
Very good
Pros: The staff were all very nice and the check in & out process was fast and simple.
Cons: The door to our bathroom was slightly off of its hinges, but other than that no complaints.
10.0
The
Exceptional
family with young children
11-10-2015
Great for families, easy booking...
Pros: It was far enough away from the city that we felt we could "get away" from the bustle, but at the same time it didn't take long at all to meet up with our friends downtown. Just the perfect distance for us! It was so easy to book here, check in, and check out. We were able to enjoy a full suite for a steal! The staff was friendly and there was always plenty of delicious varieties of food at the complimentary breakfast.
Cons:
Showing reviews 1 - 5 of 50