Sonesta ES Suites

AAA Inspector Rating
8.7
Excellent
521 Guest Ratings
11 Old Concord Rd
Burlington, MA 01803- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.1
Bath3.2
Public Areas3.2
AAA Inspector Notes
This all-suites hotel has a bright, airy feel and contemporary design throughout that encourages cheeriness and a delightful stay. This design theme is carried into the guest rooms. Smoke free premises. 141 efficiencies, some two bedrooms. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Extended Stay Hotel
Location
I-95 exit 32B, just s on Middlesex Tpke. 11 Old Concord Rd 01803.
Pool
heated outdoor.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet, safes.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry, area transportation-within 3 mi.
Terms
N, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 521 guests
Showing reviews 1 - 5 of 50
5.4
Zoltán
Fair
young couple
12-13-2016
Pros: Hotel locationRoom sizeComfort equipments in the room
Cons: Charged my credit card (that I have never provided them) after checking out and days after the full payment made with another card - still in dispute processRoom cleaning is anecdotal: spent 7 night there and bed sheet was spotty upon arrival, hair in bathroom, kitchenware is just placed in the dish washer (never cleaned)Breakfast quality is below dog food, actually pets would not eat this at allHeating equipment is so noisy that we had to keep it off overnight so that we could sleepHotel clerk was almost as polite as a prison guard at checkout. She could not even force herself...Pictures on Booking.com is NOT about this hotel, but likely on another Sonesta.
10.0
Cluna
Exceptional
young couple
12-12-2016
Pros: It is very close to the mall. Free parking, Wi-Fi and complimentary hot and cold breakfast. The bed was comfortable and the room was very cozy.
Cons:
9.2
Ramiro
Wonderful
solo traveller
12-11-2016
Pros: Atmosphere
Cons: No restaurant
8.8
Kristy
Excellent
family with young children
11-30-2016
Pros: The value for the suite was excellent. The amenities at the hotel were simple, but it was all that we were looking for! Great experience!
Cons: Being that it was cold and we have a little one who is not used to the cold, we did utilize the heat. However, the heating vents were only located in the bedroom portion of the suite and did not filter through the air exchange into the living room portion well. Therefore, when baby was put to bed at night we were 'auto monitoring' the heat in the room. We would have to crank the heat up, then it would be extremely warm, then turn it off where it would get so, so cold. So, windows were drafty and airflow was not good. Other than that, it was just a small hiccup in our trip and we were really happy otherwise. Thanks, Sonesta!
10.0
Tom
Exceptional
family with young children
11-23-2016
Pros: The bed and breakfast were great! The room was a lot nicer then I expected.
Cons:
Showing reviews 1 - 5 of 50