The Charles Hotel, Harvard Square

AAA Inspector Rating
8.7
Excellent
530 Guest Ratings
1 Bennett St
Cambridge, MA 02138- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
4.4
Overall
Room4.5
Bath4.3
Public Areas4.2
ARATED
AAA Inspector Notes
The design is a mix of classic and modernity using antique quilt wall hangings and Mission furniture. Guest rooms vary from cozy to comfortably large and offer fine linens, plush robes and more. A subway entrance in the center of Harvard Square and the Charles River is only a short walk. Smoke free premises. 295 units. 10 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Just s of Harvard Square; at Eliot St. 1 Bennett St 02138. Station: Harvard Square.
Pool
heated indoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, also, Henrietta's Table, see separate listing, full bar, nightclub.
Business Services
Available on premises
Room Amenities
pay movies, high-speed Internet, wireless Internet, safes.
Sports & Recreation
sauna, hot tub, steamroom, bicycles, health club, spa.
Guest Services
valet laundry, room service, area transportation-within 2 mi.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 530 guests
Showing reviews 1 - 5 of 50
10.0
Verified AAA Guest
Exceptional
Couple
11-16-2016
wonderful
Pros: everything
Cons: should mark "vegan" on menu for items that don't contain dairy products, a common issue for older people who develop lactose intolerance. Others concerned about vegan issues would appreciate that too
8.0
Verified Hotel Guest
Very Good
Solo Traveler
06-23-2017
Pros: Very comfortable bedding, pillows and sheets. Beautful quilt and compelling piece of art in Rm 602 that looked so much like chalk on a chalkboard, I found myself wiping off my arm when I brushed by it.
Cons: Furniture was worn and looked like a cheap imitation of the authentic furniture it was mimicking. Bdrm bar snacks were tacky considering hotel caliber. Bigelow shower products were not replaced after first use.
10.0
Elizabeth
Exceptional
Traveling as Couple
06-23-2017
Pros: Staff was courteous, friendly, and efficient. The rooms were clean and comfortable.
Cons:
8.0
Herbert
Very Good
Traveling as Couple
06-23-2017
Pros: Location
Cons: There was a stain on the carpet in the room. The mirror tv did not work.
4.0
Verified Hotel Guest
Disappointing
Business Traveler
06-23-2017
Pros: Location
Cons: The room was overpriced and shabby - the entire property needs a facelift.
Showing reviews 1 - 5 of 50