Hampton Inn & Suites by Hilton

AAA Inspector Rating
8.7
Excellent
117 Guest Ratings
184 Shelburne Rd
Greenfield, MA 01301- Map It
Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
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AAA Inspector Notes
Located off a busy state road, but I noticed minimal noise level. Rooms are spacious and some have a sleeper sofa and an upholstered chair for relaxation. The salt water pool is a nice amenity. Salt water pool Smoke free premises. 68 units. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-91 exit 26, just n of SR 2 W. 184 Shelburne Rd 01301.
AAA Benefit
Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
Pool
heated indoor.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, pay movies, high-speed Internet, wireless Internet.
Sports & Recreation
limited exercise equipment.
Guest Services
valet and coin laundry.
Terms
1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 117 guests
Showing reviews 1 - 5 of 50
6.8
Verified AAA Guest
Pleasant
Couple
02-01-2017
Not bad compared with other places we've stayed, but disappointing for the price.
Pros: Snacks, coffee and tea available at all times in lobby. Breakfast good. Room okay but not as modern as many others in this price range, no charging ports although there are plenty of outlets on the lamps. Decent bathroom and plenty of towels. Staff in breakfast room warm and friendly.
Cons: Housekeeping never touched the room, were were there two nights. We left the room 8:30 am first morning, husband came back at 10:45am, nobody had been there. He put Do Not Disturb sign on door two hours. He left at 12:30. We returned 9:00pm and the room was the same, never touched. We mentioned it at checkout. We were told we should have "caught housekeeping in the hallway and mentioned it when my husband left at 12:30." We were also told to call the front desk. We should not have to do either. Housekeeping should make a note and return to the room later when no sign is on the door. Also, I could hear the guy next room over clearing his throat, talking and many other noises I won't elaborate on. No sound proofing. If we return I will ask for a room with some empty ones on either side. The only reason we stay here is the proximity to the conference we attend each winter.
9.8
Verified AAA Guest
Exceptional
Group
01-05-2017
A great hotel and a perfect stay. Staff was very accommodating. I am regular and keep returning because of it's great service
Pros: Rooms and Included breakfast
Cons: Jacuzzi was not functioning
10.0
Angela
Exceptional
family with young children
04-21-2017
Pros: Bed was very fluffy loved it
Cons:
10.0
Christine
Exceptional
solo traveller
04-17-2017
Pros: Complimentary breakfast and free snack bar exceeded expectations. Friendly staff.
Cons:
7.9
Marilyn
Good
young couple
03-29-2017
Pros: Jacuzzi was lovely. The breakfast and snacks were great! The staff was friendly yet not intrusive. There were computers available that worked well. We'll be back the next time we need a place in Greenfield.
Cons: Bed a little soft. I think because of the jacuzzi there was a little odor. The exhaust fan in the bathroom didn't work. The closet door was partly pulled from the wall and difficult to close. We couldn't get on the internet, but maybe that was our computer.
Showing reviews 1 - 5 of 50