Ideally located in a quiet part of town and only a short drive to the many area colleges, this property's suites each have a wet bar area that includes a refrigerator, sink and microwave.
Smoke free premises. 72 units. 3 stories, interior corridors. Accessibility (Call).
Pros: Beds were very comfortable. Breakfast was also very good.
Cons: Really dont have any negative feedback. Good overall stay.
8.8
Klaus
Excellent
mature couple
07-04-2016
Pros: It was fine! The staff was very friendly and seriously. They are very helpful. It was a good time there.The breakfast was absolutely ok.
Cons:
7.9
Gordon
Good
mature couple
07-01-2016
Pros: Room is the usual Hampton. Bed is comfortable and everything is very much in order.
Cons: Breakfast just sucks. The main course "eggs" are some rubbery thing that may have one time been an egg but now is more like a plate of yellow pencil erasers. I'd rather have a $50 cheaper room and forgo the "free" pre-fabricated breakfast.
10.0
Louis
Exceptional
Family with Teens
06-29-2016
Pros: customer service
Cons:
9.2
Kimberly
Wonderful
family with older children
06-14-2016
Pros: Lots of restaurants and stores located nearby. Nobody ever told us about the free wifi? And we are loyalty members :-/
Cons:
10.0
Lydia
Exceptional
06-01-2016
Pros: The location was very convenient. The room was comfortable. THE breakfast is nice. A good variety of food.
Cons:
10.0
Dorrinda
Exceptional
mature couple
05-27-2016
Pros: The rooms where clean, I loved the Pillows!!!!
Cons: nothing
7.9
Ellen
Good
review category group of friends
05-17-2016
Pros: Liked the comfortable rooms. The beds were very comfortable and we slept well. We loved the breakfast buffet, lots of choices.
Cons: The size of the pool and exercise room were very small and disappointing . A suggestion is to invest in a large hot tub instead of the pool.
7.5
Patricia
Good
family with older children
05-03-2016
Pros: Very clean, good shower.
Cons: Noise all throughout the night until 3:00 or 4:00.
9.2
Molly
Wonderful
family with older children
04-25-2016
Pros: The staff was very friendly and took their jobs very seriously. They wanted to make sure that the customers were happy and satisfied.
The beds were comfortable and the rooms were quiet.
Cons: The cost of the hotel was high.
9.6
Martha
Exceptional
review category group of friends
04-05-2016
Pros: the breakfast was excellent both mornings (and different!). The best thing about the whole place was the front desk staff and in particular, Greg, one of the managers. We were a large group and they were extremely accommodating, friendly, understanding , informative and generous.
Cons: i was surprised that Hampton Inn in this location was so much more than in other nearby towns. But it turned out to be a great value.
7.9
Anonymous
Good
mature couple
03-22-2016
Pros: Breakfast great
Cons: Bed too firm
9.6
William
Exceptional
review category group of friends
03-15-2016
Pros: pillows were great; bedspread too. Breakfast plentiful. Nice to have cookies available in the afternoon (not to mention coffee and water).
Cons:
9.6
Deb
Exceptional
family with older children
03-09-2016
Pros: Bed was soft and smelled clean, the little extras like shower cap, shampoos, soaps, all night coffee
Cons: Out of scrambled eggs 20 before 10 and dining area was still full,out of oatmeal (had a gluten free kid), and pool water was really stinky.
7.1
Frank
Good
mature couple
02-17-2016
Pros: the room was clean.
the food was good
staff was fine
Cons: the bathroom was cold...
the pool felt chemically strong...
the room was over priced,
for what it was....
7.5
Stacey
Good
family with older children
01-31-2016
Pros: Very accommodating and friendly staff, great pool and breakfast.
Cons: We changed rooms because the first one had a funky smell, like bleach and urine, but the second room had the same smell. It was overwhelming, and I didn't leave because it was just to sleep for one night. The common areas did not smell this way, but both times when we opened our door, it was a blast of unpleasant odor.
8.8
Anonymous
Excellent
young couple
01-31-2016
Pros: Great bathroom - shower, space, amenities. Incredibly friendly overnight staff. Vending machines great for nighttime arrivals. Parking lot close and safe.
Cons: Couch in room seemed shabby compared to rest of the decor. Pillows were too soft, but possible that others were available - we didn't ask.
10.0
Judith
Exceptional
mature couple
01-30-2016
Pros: Loved it all! Helpful staff, attractive and clean room, good breakfast.
Cons: Everything was great.
9.2
Michele
Wonderful
mature couple
01-03-2016
Pros: It was convenient and comfortable.
Cons: The staff person focused on my partner, who is a man, when we were checking in or asking questions about local amenities.
10.0
Carol
Exceptional
mature couple
12-31-2015
Pros: Very clean, spacious room. Friendly staff, good value for the price.
Cons: The breakfast buffet could have had more healthy choices, including low fat, gluten-free selections and the like.
9.2
Kate
Wonderful
family with older children
12-01-2015
Pros: Great Breakfast
Cons:
6.7
Business
Pleasant
solo traveller
11-19-2015
Pros: The Area and the Hotel is good located.
As well the Lobby and the Breakfast Area ist good.
Cons: The rooms are littlebit old as well the carpet and the doors.
The sorroundings are as well a little noisy.
8.8
Mary
Excellent
mature couple
10-20-2015
Pros: Breakfast, cleanliness
Cons: Room was smallish, no comfortable chair and no mini fridge
9.6
Thomas
Exceptional
family with older children
10-14-2015
Pros: Staff was VERY friendly and helpful. They helped with places to eat and getting taxis as well as things to do.
Cons: Nothing!
10.0
Joanne
Exceptional
mature couple
10-05-2015
Pros: Easy to find and located in a nice quite area of the city.
Cons:
10.0
Alvin
Exceptional
mature couple
10-04-2015
Pros: Good breakfast, Comfy bed.
Cons:
9.2
Eileen
Wonderful
mature couple
09-30-2015
Pros: Comfortable, free coffee and tea
Cons: Breakfast ends at 10,too early
8.3
Anonymous
Very Good
mature couple
08-18-2015
Pros: Clean neat. Perfectly appointed
Cons: Inability to accommodate early check in request. Needed to change into formal attitre for wedding.
8.0
Laura
Very Good
Family with Teens
08-17-2015
Pros: The free breakfast was better than I had anticipated. There was a great selection of options and everything was kept fresh and in supply for arriving guests.The room was clean & the beds were very comfortable.
Cons:
10.0
Elizabeth
Exceptional
family with older children
08-09-2015
Pros: We were attending a horse show in Northampton. This was an ideal location. The facility was awesome, and even had a much-needed washing machine and dryer. The breakfast was excellent.
Cons: There was nothing no to like.
5.8
Anonymous
Okay
review category group of friends
08-02-2015
Pros: Location
Cons: Check in staff were impolite.
Noisy people above 2:30-3:30 AM
9.2
Laura
Wonderful
review category group of friends
07-18-2015
Pros: The room was clean and the staff was very friendly. Breakfast was good and had lots of options. There was always coffee available.
Cons: The free WiFi was slow and spotty at times.
7.5
Anonymous
Good
family with older children
06-13-2015
Pros: Breakfast, clean & good wifi
Cons: A little isolated. No fridge in room.
10.0
Anonymous
Exceptional
family with older children
04-27-2015
Pros: Staff was upbeat and helpful, beds were very comfortable, rooms were clean and pleasant.
Cons:
10.0
Michael
Exceptional
mature couple
03-31-2015
Pros: Clean and quiet
Cons:
8.3
Anonymous
Very Good
review category group of friends
03-04-2015
Pros: Wonderful breakfast options! Pool was the perfect temperature.
Cons: Beds were ok. Leaving the pool you freeze! The elevator and room had no so pleasant odors.
9.2
Caralie
Wonderful
solo traveller
01-31-2015
Pros: Following an emergency appendectomy, I brought my college student son to the Hampton Inn for a night to recoup before going back to the dorm. The staff couldn't have been nicer or more helpful. The room was very clean and the bed was incredibly comfortable. I always look for a Hampton Inn when I travel and I have yet to be disappointed. Perfect!
Cons: Nothing!
9.2
Anonymous
Wonderful
family with older children
01-28-2015
Pros: Very clean room. Breakfast had lots of choices.
Cons:
9.6
Andrew
Exceptional
review category group of friends
10-15-2014
Pros: Quiet location, comfortable room aqnd a good breakfast.
Cons: Nothing to dislike.
9.6
Anonymous
Exceptional
solo traveller
10-09-2014
Pros: Nice hotel option in the Amherst/Holyoke area. Really quiet at night which is unusual. Well kept property with a good, attentive staff. Wouldn't hesitate to stay here again
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