Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Well located a short drive from the University and Northampton's eateries and shops. All rooms have Fiber Optic internet connections for superior speed.
Smoke free premises. 100 units. 3 stories, interior corridors. Accessibility (Call).
Pros: The value for the price ! Excellent room, friendly service, terrific breakfast, good location. I would definitely give this hotel 4 stars, not luxurious but more than adequate.
Pros: Location to Umass
Cons: Room was paid in Full. They charged again when we got there
Pros: The room was very nice and spacious. The breakfast had a good selection and was very good.
Cons: The pool and the hot tub were disgusting. We were excited to relax in the hot tub after a long day in the car. The water was green, not a tint but dark green. I turned on the hot tub and it started to stink. It was very gross!
Pros: Close proximity to UMass Amherst makes this a good place to stay for the university visitors. Target and other retailers are right across the street. And the hotel is clean and well maintained.
Pros: Modern, clean room and comfortable bed. Excellent quality for this star level. Breakfast was very good. Exercise room is 3 pieces of cardio equipment, but in good condition. Staff was friendly and helpful.
Cons: The pool is too small for lap swimming and much too cold for playing/hanging out (we asked if the temp could be adjusted and were told no), so not surprisingly we never saw anyone using it.
Pros: Friendly staff, comfortable room and excellent breakfast
Verified AAA Guest
Very nice - I was passing through for the night and it is very convenient from I91 It's a somewhat older hotel than the same chain in my area, and the room was quite small. But, it was very clean, bed was comfortable, good shower, adequate (small) workout room (and swimming pool, which I did not try), good hot-cold buffet breakfast