Well located a short drive from the University and Northampton's eateries and shops. All rooms have Fiber Optic Internet connections for superior speed.
Smoke free premises. 100 units. 3 stories, interior corridors. Accessibility (Call).
Pros: Friendly staff, comfortable room and excellent breakfast
Cons:
10.0
Scott
Exceptional
mature couple
09-20-2016
Pros: Great breakfast, friendly staff, quiet room, comfortable bed, well attended breakfast by the server who made sure that there was plenty of everything
Cons: I had a great stay, no negative comments
10.0
Julia
Exceptional
family with older children
09-19-2016
Pros: Jacuzzi and pool
Cons: Breakfast
Provide hard boiled eggs
7.9
Ahmed
Good
review category group of friends
09-18-2016
Pros: Nice place, breakfast could be better.
Cons: Prices are too high
9.2
Anil
Wonderful
family with young children
09-05-2016
Pros: Hospitality
Cons: Breakfast average. Omlettes were not good
7.1
Christina
Good
family with young children
08-31-2016
Pros:
Cons: Hotel entrance was not well marked and confusing to find.
8.3
Raymond
Very Good
mature couple
08-27-2016
Pros: quiet and clean
Cons:
9.0
Nancy
Wonderful
Family with Teens
08-18-2016
Pros: Cleanliness.
Cons: The room I originally selected was not the room I was given.
8.3
Virginia
Very Good
family with older children
08-18-2016
Pros: Location
Cons: Price
7.5
Charles
Good
mature couple
08-16-2016
Pros: The dirty A/C vents were cleaned by the time I returned in the early evening. Daily housekeeping was very good. I like the breakfast bar.
Cons: On the second day the hotel's boiler failed resulting in no hot water. Left two days early because of lack of hot water and uncertainty as to when repairs would be made. Friday night they thought it might be fixed by Monday.
5.8
Mary
Okay
family with older children
08-09-2016
Pros: Room was clean
Cons: Booking.com said the hotel was pet freindly, but it was not. This caused a lot of unnecessary hassle. We had to find a nearby place to board our pet at the last minute, and the boarder said this happens with the hotel all the time, Get your facts straight.
7.1
Barry
Good
review category group of friends
07-27-2016
Pros: The facility is close to downtown, and some attractions.
Cons: The price of the hotel per night compared with the same facility (hotel chain) somewhere else.
9.2
Natalie
Wonderful
family with older children
07-26-2016
Pros: I like everything specially the staff in the breakfast area very acommodating and friendly. Breakfast was great but I was looking forward to having boiled eggs...thank you!
Cons: One night a bit of noise on top of my room from the people upstairs when walking. Besides that, it was nice and quiet.
6.3
Charles
Pleasant
family with older children
07-26-2016
Pros: Bed was OK, sheets and linens were clean but not that comfortable
Cons: It's a Holiday Inn Express - perfectly acceptable for that level of hotel.
8.8
Bernard
Excellent
mature couple
07-20-2016
Pros: friendly staff
good fresh breakfast
clean facility
Cons: The entrance to the place was not marked and took two attempts before finding and entrance!!
10.0
Rajani
Exceptional
family with older children
07-17-2016
Pros: This hotel is in an excellent location just outside the main strip of the town of Amherst and an excellent location from which to explore both UMass and Amherst College. The staff we interacted with were very friendly and helpful.
The hotel was quite tidy and fresh-smelling.
The "fitness center" was tiny (1 treadmill, 1 elliptical, and 1 stationary bike) but serviceable and there is a pool. Breakfast hours were long and the breakfast was fine, with a variety of hot and cold options and great coffee.
But the best thing about this hotel is the beds and pillows! I slept like a rock, which is quite unusual for me, even in pricey, high-end hotels. Bravo!
Cons: The elevator is a little noisy (both inside and out!), but we had a room right near it, and we weren't bothered by the noise.
10.0
Larry
Exceptional
mature couple
06-28-2016
Pros: everything was great
Cons:
10.0
Mark
Exceptional
family with young children
06-26-2016
Pros: All was good value
Cons:
10.0
Christine
Exceptional
solo traveller
06-23-2016
Pros: Bkfst in the am was great! The omelets were bettet than scrambled eggs. I used the treadmill which was perfect.
Cons: I could not find the remote for the tv in the work out area. I just did it manually which was fine for me but others may want the remote.
7.5
John
Good
mature couple
05-31-2016
Pros: comfortable bed
Cons:
6.7
Janet
Pleasant
solo traveller
05-17-2016
Pros: The hotel is located near several stores, which is great!
Cons: The price was excessive that I paid $259 for the night.
9.6
81skate
Exceptional
review category group of friends
05-17-2016
Pros: Plenty of room for a roll up bed. Big variety at breakfast: bagels, toast, hard boiled eggs, yogurts, fruit, muffins.
Cons: Price was high due to graduations in area.
10.0
Janis
Exceptional
solo traveller
05-15-2016
Pros: Professional and courteous staff, clean comfortable room. I felt safe and secure as a solo traveler. Easy access to main road and close to the conference location.
Cons: No complaints.
9.6
Janet
Exceptional
mature couple
05-10-2016
Pros:
Cons: Noisy Air Conditioner
10.0
Kelly
Exceptional
family with older children
05-09-2016
Pros: Bedrooms were spacious, clean and well maintained. Bed was very comfortable.
Cons: Free breakfast was okay, the usual not-so-great eggs, good selection of other breakfast foods. Wish more people would implement a morning breakfast bistro. I would pay to have a better breakfast.
10.0
Littlebergie
Exceptional
mature couple
03-30-2016
Pros: Very nice and friendly staff - clean and quiet accomodations
Cons:
5.8
Aviva
Okay
mature couple
03-14-2016
Pros: Room was clean and spacious.
Cons: Breakfast
9.6
Martha
Exceptional
review category group of friends
03-13-2016
Pros: The entire hotel was spotless. One friend insists on inspecting for bed bugs. Never has she seen a cleaner place!
Cons: The AC unit coming on and off during the night makes it difficult to sleep but I realize it has to be this way. Just wish someone would invent a better one.
Slightly more expensive than others.
8.8
Susan
Excellent
family with older children
03-09-2016
Pros: Spacious rooms, good coffee in the morning
Cons: Room was either hot or cool. The forced hot air kept my son up all night uncomfortably warm every time it kicked on. Washer was out of order with no other machine that I could locate. I don't like the breakfast but the coffee was good.
7.1
Beth
Good
family with young children
02-19-2016
Pros: The staff were all extremely friendly and helpful. The room was comfortable and had the amenities we expected and needed.
Cons: We went mid-winter to enjoy an indoor pool only to find a pool that looks as if it has not been cleaned or maintained since it was built. The water was quite cold, a bit murky, and the bottom of the pool was peeling off so there were bits of cement everywhere. It just felt a little dirty. The hot tub water also seemed a bit murky and was extremely hot. The kids didn't seem to mind but we only swam once which was a big disappointment.
While clean, the room and bathroom are dated so have a bit of a dingy feel. It is fine and we paid a very reasonable price for the room.
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
02-16-2016
Pros: Extensive free breakfast with healthy choices (fruit, oatmeal, skim milk). Helpful, cheerful staff. The happy chief maintenance guy seemed to be there 24/7. Proximity to Amherst and Hadley 'strip' shopping. Clean room and facilities.
Cons: The washing machine did not work/leaked.
10.0
Gary
Exceptional
family with older children
02-16-2016
Pros: Room appeared clean.
Cons: Didn't use hot tub in pool area due to the odd color.
9.2
Grace
Wonderful
family with older children
02-09-2016
Pros: Breakfast was superb
Cons:
10.0
Kyle
Exceptional
young couple
02-03-2016
Pros: The staff was very polite and helpful, anytime I asked for anything, they replied with smile and swift action. The continental breakfast had good variety of food and well cooked. My absolute favorite was the jacuzzi oh many pleasurable hours spent in that bad boy. The pool was nice but I think they put a bit too much treatment In it, as is was cloudy....at least I'm hoping that was the problem haha. It's also located nears store plaza and my favorite "The Four Seasons" which is open till 11pm everyday!
Cons:
7.1
Richard
Good
solo traveller
02-01-2016
Pros: close to U MASS
Cons: IT's tricky getting into the parking lot and confusing getting from the lot back to the street. Couldn't reach the front desk to ask for a wake up call after letting the phone ring at least 30 times. Had to go to the desk myself.
9.6
Musician
Exceptional
mature couple
01-28-2016
Pros: Enough amenities, but nothing over the top!
Cons:
9.6
Dan
Exceptional
family with older children
01-15-2016
Pros: Clean, Comfortable
Cons: Location, Bad access
10.0
Marjorie
Exceptional
mature couple
01-14-2016
Pros: The rooms were comfortable, clean and spacious. Breakfast was very good.
Cons:
10.0
Herbert
Exceptional
mature couple
01-06-2016
Pros: Helpful staff.
Cons:
10.0
Thomas
Exceptional
family with young children
12-31-2015
Pros: Great breakfast, nice pool and hot tub area as well.
Cons:
10.0
Monicaf
Exceptional
solo traveller
12-20-2015
Pros: clean room and bathroom, great decor, comfortable bed, awesome location.
Cons:
9.2
Cynthia
Wonderful
family with older children
11-30-2015
Pros: This hotel has been my favorite for decades. You get what you pay for. The rooms are spacious enough. The breakfast is good enough. The hotel has an attractive, well maintained appearance.
Cons: Nothing to dislike.
10.0
Ri_cheermom
Exceptional
family with young children
11-24-2015
Pros: Best Breakfasts ever.
Cons:
7.1
Martha
Good
family with older children
11-17-2015
Pros: clean and comfortable
Cons: The people in the neighboring room came in around 1 am., obviously drunk, and proceeded to shout and party for the next two hours. We should have called the front desk but we didn't want to turn on the lights and wake up our daughter, who sleeps through anything. This is nothing against the hotel, just our experience -- so rude!!!
10.0
Dr
Exceptional
family with young children
11-11-2015
Pros: A pleasant stay close to the Amherst College campus. Everything was as it should be, & breakfast (included) was a pleasant surprise. Listed as continental, it was instead a generous full breakfast, with juice, coffee, baked goods, omelets, & (amusingly) a machine that makes a fresh pancake in a minute at the press of a button.
Cons:
10.0
Lynne
Exceptional
10-21-2015
Pros: The value for the price ! Excellent room, friendly service, terrific breakfast, good location. I would definitely give this hotel 4 stars, not luxurious but more than adequate.
Cons: No
9.6
Allan
Exceptional
mature couple
10-21-2015
Pros: Comfort and cleanliness of room.
Cons: Nothing.
7.1
Steve
Good
mature couple
10-13-2015
Pros:
Cons: The EV charging station did not work and made it difficult to continue our trip.
9.6
Patrick
Exceptional
family with older children
09-27-2015
Pros: nice suite with sitting room
Cons:
10.0
Martha
Exceptional
family with older children
09-21-2015
Pros: It was only one night, but all was great. Breakfast was really nice. Location was excellent for what we needed.
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