Holiday Inn Express & Suites

AAA Inspector Rating
8.7
Excellent
201 Guest Ratings
400 Russell St
Hadley, MA 01035- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.2
Bath2.9
Public Areas3.1
ARATED
AAA Inspector Notes
Well located a short drive from the University and Northampton's eateries and shops. All rooms have Fiber Optic internet connections for superior speed. Smoke free premises. 100 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-91 exit 19 northbound, 4.3 mi e on SR 9; exit 24 southbound, 10 mi s on SR 116, then just w on SR 9. 400 Russell St 01035.
Pool
heated indoor.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet. Some: high-speed Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
coin laundry.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 201 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: The value for the price ! Excellent room, friendly service, terrific breakfast, good location. I would definitely give this hotel 4 stars, not luxurious but more than adequate.
Cons: No
7.0
Anonymous
Good
08-11-2017
Pros: Location to Umass
Cons: Room was paid in Full. They charged again when we got there
7.0
Anonymous
Good
08-11-2017
Pros: The room was very nice and spacious. The breakfast had a good selection and was very good.
Cons: The pool and the hot tub were disgusting. We were excited to relax in the hot tub after a long day in the car. The water was green, not a tint but dark green. I turned on the hot tub and it started to stink. It was very gross!
10.0
Anonymous
Exceptional
08-11-2017
Pros: Close proximity to UMass Amherst makes this a good place to stay for the university visitors. Target and other retailers are right across the street. And the hotel is clean and well maintained.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Modern, clean room and comfortable bed. Excellent quality for this star level. Breakfast was very good. Exercise room is 3 pieces of cardio equipment, but in good condition. Staff was friendly and helpful.
Cons: The pool is too small for lap swimming and much too cold for playing/hanging out (we asked if the temp could be adjusted and were told no), so not surprisingly we never saw anyone using it.
Showing reviews 1 - 5 of 50