Holiday Inn & Suites Marlborough

AAA Inspector Rating
8.7
Very Good
91 Guest Ratings
265 Lakeside Ave
Marlborough, MA 01752- Map It
AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.0
Bath3.0
Public Areas3.2
AAA Inspector Notes
A fresh contemporary look marks this hotel. Guest rooms are spacious and offer comfortable bedding with multiple accents. Smoke free premises. 172 units. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Contemporary Hotel
Location
I-495 exit 24A, just e. Across from Williams Lake. 265 Lakeside Ave 01752.
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet. Some: refrigerators, microwaves.
Sports & Recreation
game room, exercise room.
Guest Services
valet and coin laundry, room service, area transportation-within 5 mi.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 91 guests
Showing reviews 1 - 5 of 50
8.0
Dianne
Very Good
Business Traveler
01-19-2018
Pros: Very friendly staff. Good location
Cons:
6.0
Mohammad
Pleasant
Traveling as Couple
01-19-2018
Pros: not much
Cons: showed water took 5 minutes to get hot
10.0
Verified Hotel Guest
Exceptional
Business Traveler
01-19-2018
Pros: Room,clean,staff,location, near restaurants, not noisy.
Cons:
2.0
Erin
Poor
Traveling as Couple
01-19-2018
Pros: Nothing
Cons: I paid in ADVANCE for a king size room. I received a handicapped room with no closet, a shower that was handicapped accessible with only a removable shower head and a FULL sized bed. This is extremely disappointing.
4.0
Verified Hotel Guest
Disappointing
Business Traveler
01-19-2018
Pros: The hotel is older, but my room was fine...once I got it. First night of my reservation, my months old reservation wasn't available.
Cons: The buffet was the same every day of the week and not as good as lesser chain's free breakfasts. So, one morning I ordered off the menu. 20 minutes later, with no sign of the wait staff, and only 2 tables occupied (using the buffet), I had to leave.
Showing reviews 1 - 5 of 50