Hyatt Place

AAA Inspector Rating
8.7
Very Good
240 Guest Ratings
116 Riverside Ave
Medford, MA 02155- Map It
Members save 10% or more and earn World of Hyatt points when booking AAA rates!
AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.1
Bath3.2
Public Areas3.1
AAA Inspector Notes
A contemporary mixed use lobby with conversational seating and counter service is popular in the morning and evening. Guest rooms are well designed and spacious. Smoke free premises. 157 units. 8 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-93 exit 32, just sw to SR 60 and River St. 116 Riverside Ave 02155.
AAA Benefit
Members save 10% or more and earn World of Hyatt points when booking AAA rates!
Pool
heated indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet laundry, area transportation-within 3 mi.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 240 guests
Showing reviews 1 - 5 of 50
9.0
Raquel
Wonderful
Family with Teens
01-19-2018
Pros: The night shift was very attentive and helpful. Breakfast was great. Hotel employee was great, the shuttle driver. room was great. Bed was very comfortable. Price was great. I would stay there again.
Cons: The morning shift seem to be to busy to take care of customers. It was weird but they took good care of me when they were paying attention.
10.0
Wayne
Exceptional
Traveling as Couple
01-19-2018
Pros: Very clean. Beautiful room. I forgot some items at the hotel. They are kind enough to mail them back to me. I paid for the postage.
Cons: Not really. Yet the morning breakfast was a bit crazy. A suggestion is to have another person to help. It was too much for one girl. She seemed a little panicked.
7.0
Verified Hotel Guest
Good
Family with Young Children
01-19-2018
Pros: Updated rooms were large clean and cimfortavle
Cons: Most staff we encountered were rude and unhelpful. I normally don't take time to write reviews but I was so dissatisfied with how this place was run.
3.0
Joyce
Poor
Business Traveler
01-19-2018
Pros: We had an updated room.
Cons: Desk staff rude and inattentive. Room key "envelope" was literally an envelope cut in half and stapled to make a room key "envelope". Booked the shuttle for transportation to Tufts and the shuttle was not there at prearranged time.
1.0
Paul
Very Poor
Family with Teens
01-19-2018
Pros: The Hotel is in construction. Daily until 6pm there is constant hammering and construction. The elevators are filthy, used to transport construction debris. The workers constantly use the elevators so you wait for service. Terrible. Please refund $
Cons: The staff refused to deal with the construstion issues. They shut off the water for 3 hours. No toilet, no shower, no sink. How can you rate this any stars. It shouldn't be renting. Please refund my money. I have the managers name and # if you want
Showing reviews 1 - 5 of 50