Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
You'll appreciate the comforts of home within the spacious suites. Start the day with a complimentary hot breakfast buffet and week nights guests can enjoy a light meal with refreshments.
Smoke free premises. 85 efficiencies. 6 stories, interior corridors. Accessibility (Call).
check-in 4 pm, 1-7 night minimum stay, cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 50 guests
Showing reviews 1 - 5 of 50
4.8
Verified AAA Guest
Disappointing
Couple
06-07-2017
Not bad, a little pricey.
Pros: Size of the room.
Cons: I reserved a king bed and got 2 double beds instead.Not ideal for a married couple of 18 years. I also don't like that breakfast ends at 10
7.0
Verified Hotel Guest
Good
Group Traveler
10-20-2017
Pros: i really like the staff . everyone was nice . the pool was great , just missing the jacuzzi like the other homewood suites.
Cons: the toilet got clogged easily and we didnt even use that much toilet paper. we had to pump the toilet ourselves .
8.0
Michelle
Very Good
10-20-2017
Pros: I love the ceiling fan in the bedroom. I am always alternatring between hot and cold when at a hotel, but I was able tohave a nice air flow in the room, like at home, with the ceiling fan.
Cons: I wish they had more parking, or enforced their parking. One night I came back late, about midnight, and there were no parking spots. There were however tow trucks parked in the lot sideways, taking up multiple spots for themselves.
10.0
Verified Hotel Guest
Exceptional
Family with Teens
10-20-2017
Pros: The hotel was beautifully redecorated and everything was very nice. Our room was perfect - two double beds in the bedroom with a door that closed, a bathroom with entry from the living room or the bedroom and a pull out sofa bed. We loved it!
Cons: The bathroom could have been a bit cleaner and they accidentally charged the wrong card for our first night. They immediately offered to fix the situation with the card and all was well after that.
9.0
Scott
Wonderful
Family with Teens
10-20-2017
Pros: Very clean. Excellent restaurants near by. Nice breakfast.
Cons: Screwy location. Not easy to locate or drive around. Confusing.
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
10-20-2017
Pros: Quiet and Clean
Cons: Road/Traffic getting in and out can be a little challenging
8.8
Ann
Excellent
young couple
10-15-2017
Fine
Pros: I just checked in at midnight. I had attended my son's wedding in Salem
Cons: I would have lijed the opportunity to know I could have checked in early, although the hotel was accomodating to other guests who came early
10.0
Timothy
Exceptional
young couple
10-13-2017
We really enjoyed our stay...
Pros: Room was very nice and clean. Hotel was quiet and the breakfast was really nice. The eggs were great!
Cons: The pool was being refinished so we couldn’t use it but it looks like a really nice pool area. They do own the hotel next to it and allowed us use of that one but we didn’t have suits anyway. They were very accommodating about it but we hadn’t brought anything to wear for swimming so it was ok. We also didn’t see on the booking.com web page that this was a pet friendly hotel or we would have been able to bring our dog. Instead a friend stayed at our house with him. We did find out the pet fee is an extra 125 a nice which I do find to be a little steep considering our dog is completely house trained and non destructive.
9.2
Susan
Wonderful
review category group of friends
10-13-2017
Superb
Pros:
Cons:
10.0
Anonymous
Exceptional
mature couple
10-13-2017
Exceptional
Pros:
Cons:
10.0
Suzanne
Exceptional
family with young children
10-12-2017
Exceptional
Pros:
Cons:
9.6
Veronica
Exceptional
young couple
10-10-2017
Restful and big rooms
Pros: The bed was so comfortable and felt so nice after walking around all day. It was so quiet and we never heard any other guests until breakfast.
Cons: There wasn't really anything we didn't like.
2.5
Anonymous
Poor
mature couple
10-10-2017
Very poor
Pros:
Cons:
10.0
Magalis
Exceptional
family with young children
09-25-2017
Even though stay was short...
Pros: The beds were really comfortable & excellent customer service.
Cons:
7.5
Maxine
Good
young couple
09-25-2017
Good
Pros:
Cons:
10.0
Anonymous
Exceptional
mature couple
09-18-2017
Exceptional
Pros:
Cons:
9.2
Anonymous
Wonderful
family with young children
08-24-2017
Superb
Pros:
Cons: Too expensive pet fee for one night
2.9
Anonymous
Poor
review category group of friends
08-16-2017
Usually stay at Hampton Inns...
Pros: bacon was crisp
hash brown nuggets were deliciously seasoned.
fruit selection (fresh and fruit bowl) exactly as we wanted.
Cons: address for gps should be route 1, not Newbury St. (or whatever it was)
10.0
Tracy
Exceptional
family with young children
08-15-2017
Loved it! Will definitely book...
Pros: The room was beautiful! Plenty of space for a family of four.
Cons: We were four adults and there were only three towels. Had to bother the girl at the front desk twice to request a fourth towel.
7.5
Anonymous
Good
family with young children
07-24-2017
Good
Pros: I liked the interior design, the pool and the full breakfast.
Cons:
9.2
Anonymous
Wonderful
family with young children
07-24-2017
Superb
Pros:
Cons:
9.6
Anthony
Exceptional
family with young children
07-10-2017
Exceptional
Pros:
Cons: Trying to call because I left something in room can't through
7.5
Catherine
Good
young couple
06-24-2017
Good
Pros:
Cons:
9.2
Kenneth
Wonderful
family with young children
06-22-2017
Very nice stay here.
Pros: All the lamps and lights have USB ports for charging your devices, which is very convenient. Computers and printer in lobby for guest use. Clean rooms, nicely decorated With comfortable beds. Kids loved the pool. Decent breakfast included every day and dinner Monday-Thursday Walk right next door to Sonic for icecream /food or Wendy's a couple of buildings down on the other side. Hotel is in a main strip with many restaurants and shops including mall nearby. Relatively easy drive into Boston or to Wonderland T station to take the subway in.
Cons: Could use more seating at the table in the room. There are only 2 chars in a suite that sleeps up to 6. Fitness room is small, with only treadmill, elliptical and weight bench.
10.0
Agnes
Exceptional
family with young children
06-18-2017
Exceptional
Pros:
Cons:
10.0
Jeffrey
Exceptional
young couple
06-05-2017
This hotel was an enjoyable...
Pros: The room was clean and comfortable. The breakfast was wonderful. I loved that it had an indoor pool and workout facility.
Cons: Not the easiest place to get in and out of road wise. There is a divider in the middle of the main road that runs for miles.
7.1
Judith
Good
family with young children
05-30-2017
Good
Pros:
Cons:
4.6
Lisa
Disappointing
family with young children
05-23-2017
Booking.com screwed up our reservation...
Pros: nothing - see below.
Cons: Booking.com overbooked our reservation at the homewood suites. They only booked 1 room instead of 2, so when we arrived with lots of family to prepare for our daughters graduation - we were out of luck. The hotel front desk staff (including the manager) were completely unhelpful, belligerent and basically absolved themselves of any blame - just blaming booking.com's computer system. Bottom line - treated like crap. Will never use booking.com again - nor stat at that particular homewood suites.
10.0
Connie
Exceptional
family with young children
05-22-2017
Exceptional
Pros:
Cons:
10.0
Diana
Exceptional
family with young children
05-19-2017
Exceptional
Pros:
Cons:
10.0
Lynette
Exceptional
family with young children
04-24-2017
Exceptional
Pros:
Cons: It worked for us!
8.3
Hafeez
Very Good
family with young children
04-24-2017
Very good
Pros: The front desk attendant was very helpful especially relocating us to a room that was more appropriate for out party size.
Cons:
8.3
Daniel
Very Good
family with young children
04-17-2017
Very good
Pros:
Cons: Bigger pool!
9.6
Eileen
Exceptional
family with young children
04-13-2017
Exceptional
Pros: Staff very friendly
Cons: Difficult to see the sign by the highway entrance in the dark. Entrance very narrow to access or exit off of a highway with speeding cars.
10.0
Pat
Exceptional
family with young children
04-13-2017
Exceptional
Pros:
Cons:
9.6
Anonymous
Exceptional
family with young children
04-12-2017
Exceptional
Pros:
Cons:
7.5
Rocio
Good
family with young children
04-10-2017
Good
Pros:
Cons:
10.0
James
Exceptional
family with young children
04-10-2017
Exceptional
Pros:
Cons:
8.8
Brenda
Excellent
family with young children
04-06-2017
Great place!
Pros: The room was great.
Cons: The sign for the hotel was hard to see at night. The words should be lit up.
10.0
Missprissy814
Exceptional
young couple
04-06-2017
Exceptional hotel, all amenities inc.
Pros: Beautifully renovated, plush, very clean, comfy. Has all amenities right down to a dishwasher in the room. Large refrigerator/freezer. I feel like it's my home away from home. Many area restaurants, fast food places, coffee shops, and shopping/malls. I love it here. You won't find nicer.
Cons: My room view was a parking lot.
10.0
Jennifer
Exceptional
family with young children
04-05-2017
Exceptional
Pros: The suite was great for family's. Great breakfast and comfortable beds.
Cons: Ants in the bathroom.
9.2
Kim
Wonderful
family with young children
04-03-2017
All the comforts of home.
Pros: I liked the kitchen, it was nice that it was stocked with eating and cooking utensils. I also liked the apartment feel, I'll definitely stay at other Homewood Suited.
Cons: The handle was missing of the closet door in the bedroom and the exhaust fan in the bathroom didn't work. Little stuff but bothersome.
7.1
Paula
Good
family with young children
03-27-2017
Good
Pros:
Cons:
6.7
Amadou
Pleasant
family with young children
03-21-2017
Pleasant
Pros:
Cons:
5.0
Romulus
Fair
solo traveller
03-14-2017
Would have wanted IMPECCABLE CLEANLINEAS....
Pros: Convenience & value of it all
Cons: Eating with riff-raff.
8.3
Cara
Very Good
young couple
03-10-2017
Hotel recently renovated
Pros:
Cons: I tried to reserve a wake up for 1 hour and finally gv up. Not sure why noone answered the phone
9.6
Patricia
Exceptional
solo traveller
03-06-2017
Exceptional
Pros: I was very happy with hope will the service and the size of the room
Cons:
10.0
Gentina
Exceptional
family with young children
03-06-2017
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
family with young children
03-04-2017
Exceptional
Pros:
Cons:
9.6
David
Exceptional
young couple
02-28-2017
Poor internet service
Pros: internet was
Cons: Awoken by company dumping trash dumpster at 6:00 A.M., Kept losing internet connection. Resigning into was a constant problem.
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