Hilton Garden Inn

AAA Inspector Rating
8.7
Excellent
93 Guest Ratings
800 E Columbus Ave
Springfield, MA 01105- Map It
Members save up to 10% and earn Honors points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.2
Bath3.1
Public Areas3.2
ARATED
AAA Inspector Notes
If your travel plans include a visit to the Basketball Hall of Fame, you won't find a much more convenient property than this one. All suites include a sofa bed. Smoke free premises. 143 units. 6 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-91 exit 7 southbound; exit 4 northbound, follow signs to Basketball Hall of Fame. 800 E Columbus Ave 01105.
AAA Benefit
Members save up to 10% and earn Honors points when booking AAA rates!
Pool
heated indoor.
Dining & Entertainment
restaurant.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry.
Terms
1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 93 guests
Showing reviews 1 - 5 of 50
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
10-13-2017
Pros: The hotel was very close to the highway, which was very good for me, because I had to go to Amherst every day. They also had free coffee everyday. My room was a good size. The staff was very friendly. Did I say the coffee was very good.
Cons: NO
10.0
Laura
Exceptional
Family with Teens
10-13-2017
Pros: Location. Beautiful hotel!
Cons: No free breakfast. Couldn't just order a la carte. Had to get buffet
7.0
Verified Hotel Guest
Good
Traveling as Couple
10-13-2017
Pros: The room was very comfortable, linens were nice and clean and high-quality. Bathroom had plenty of towels. The staff that I spoke to (I only stayed one night, so I spoke to check-in and check-out staff at the front desk only) were very nice.
Cons: In the packets provided with the coffee in the room, each person is given ONE sugar packet. ONE. I don't know about you, but that's not even close to enough for me. My boyfriend and I decided to pool our sad two sugars into one cup and share it. :(
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
10-13-2017
Pros: hotel employee at the reception desk is amazing. Great customer service.
Cons:
8.8
Anonymous
Excellent
young couple
10-12-2017
Fabulous
Pros:
Cons:
Showing reviews 1 - 5 of 50