La Quinta Inn & Suites

AAA Inspector Rating
8.7
Very Good
548 Guest Ratings
100 Congress St
Springfield, MA 01104- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.0
Overall
Room3.3
Bath3.0
Public Areas2.8
AAA Inspector Notes
This downtown hotel features flat-panel HDTVs in its guest rooms and bathroom counter tops with ample room for your personal care products. Smoke free premises. 182 units. 12 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-291 exit 2A, just s of Chestnut St. 100 Congress St 01104.
Pool
heated indoor.
Dining & Entertainment
full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, pay movies, wireless Internet.
Sports & Recreation
game room, exercise room.
Guest Services
valet and coin laundry, rental car service.
Terms
pets accepted.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 548 guests
Showing reviews 1 - 5 of 50
10.0
Verified AAA Guest
Exceptional
Couple
12-14-2016
The hotel is very nice
Pros: There service
Cons: The cleaning there is well kept.
3.3
Sara
Poor
family with young children
05-21-2017
Pros: The staff at breakfast were helpful and accommodating, even though completely swamped and out of most items.
Cons: Room didn't have wi-if, pool had a complete cover of weird suds on the day we planned to use it.. our room wasn't accessible for internet or purchasing movies, and as I knew there was going to be a lousy day we had planned on these amenities. I figured I was doing something wrong, so I waited until we were in for the cold rainy night to have someone come up and help (we weren't in the room enough to make the effort before then). Staff offered to move us the 3rd and final night, after saying we were all set for movies and internet the first two nights.. considering we were checking out the next day, moving wasn't worth it to me. There was also a constant buzzing, like a washer on the spin cycle permeating our room.
9.6
Carol
Exceptional
family with young children
05-20-2017
Pros: The bed was very comfortablr
Cons: Nothing
6.7
William
Pleasant
family with young children
05-17-2017
Pros: Location, parking, ease of check in, carts availsble
Cons: Air conditioner sounded like jet taking off in room. Bed was not very comfortable
8.3
Colleen
Very Good
young couple
05-16-2017
Pros: Did not swim
Cons: Throughout the night the internet did not work at all.
Showing reviews 1 - 5 of 50