Best Western Plus Waltham Boston

AAA Inspector Rating
380 Winter St
Waltham, MA 02451- Map It
Members save 5% to 15% and earn 10% bonus Best Western Rewards® points when booking AAA rates!
AAA Inspector Rating Details (scale 1-5)
2.8
Overall
Room3.1
Bath2.4
Public Areas2.6
BEST OF 2 DIAMOND
ARATED
AAA Inspector Notes
Situated atop a knoll, the hotel is noticeable from the highway and features refreshing interior design and modern amenities for the savvy traveler. An excellent convenience is the on-site restaurant. Smoke free premises. 100 units. 6 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-95 exit 27B northbound; exit 27A southbound, just ne. 380 Winter St 02451.
AAA Benefit
Members save 5% to 15% and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet laundry, area transportation-Within 3 miles.
Terms
cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 755 guests
Showing reviews 1 - 5 of 50
8.0
Verified AAA Guest
Very Good
Family w/Children
11-07-2017
Decent hotel for the price. Very easy to get to as well. The coffee was plentiful but gross, as well as the complimentary breakfast. The hot items would have been good, had they been hot. The yogurts and cold cereals were the safest choices.
Pros:
Cons: The coffee and breakfast selection
9.0
Verified AAA Guest
Wonderful
Family w/Teens
08-18-2017
Fine facility
Pros: Clean, convenient, good breakfast selections.
Cons: AAA did not warn me of a "floating" room rate!! The rate went from about $80 per night to $150!! God awful painful gouge.
10.0
Carolyn
Exceptional
family with young children
04-19-2018
Boston marathon
Pros: Very upscale and had the best free breakfast ever. Hot foods and almost anything else you could want.
Cons:
7.1
Anonymous
Good
family with young children
04-19-2018
Good
Pros:
Cons:
6.3
Youssef
Pleasant
young couple
04-18-2018
Pleasant but better train desk...
Pros: The room was good. The breakfast was great. Second shift staff were accomodating.
Cons: 1) Contradiction between first shift staff told and second shift staff information to me. 2) there was one particular person on first shift who did not know rude, argumentative and impolite 3) I requested a receipt, 1st shift staff wouldn't give it me. I am even considering email the manager directly about her. Her attitude and behavior is simply unbecoming a Best Western Plus hotel! 4) 1st shift staff swipe my credit card, it was unclear why they did so and they did not give me a receipt 5) Again, I expect a receipt when I ask for one
Showing reviews 1 - 5 of 50