Best Western Springfield West Inn

AAA Inspector Rating
8.7
Excellent
190 Guest Ratings
429 Riverdale St
West Springfield, MA 01089- Map It
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
2.4
Overall
Room2.6
Bath2.2
Public Areas2.4
AAA Inspector Notes
Enjoy easy access to the freeway, shopping centers and restaurants. Guest rooms have an ergonomic desk chair and an additional arm chair for your comfort. Smoke free premises. 53 units. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-91 exit 13B, 1.7 mi s. 429 Riverdale St 01089.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
outdoor.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, high-speed Internet, wireless Internet. Some: microwaves.
Sports & Recreation
exercise room.
Guest Services
coin laundry.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 190 guests
Showing reviews 1 - 5 of 50
6.7
Anonymous
Pleasant
05-31-2017
Nothing special for the price
Pros: Staff were very accommodating for the most part. Gentleman tending to the breakfast area went above and beyond.
Cons: Tiny pillows on bed. I went to front desk to request additional pillows, and staff member said there were no more pillows. However, when I asked if he would please check, he came up with one. There was something smeared on the bottom of the bathroom door. The pool was not open. I don't know if there were any spots I would walk to from the hotel as there was a huge argument at the property next door, and the highway was extremely busy. I wouldn't dare walk there.
10.0
Anonymous
Exceptional
05-27-2017
Great place!
Pros: Location, friendly staff
Cons: Breakfast could be better if you want a hot breakfast, but otherwise good
8.8
Anonymous
Excellent
04-29-2017
Great place!
Pros: Staff was unbelievably nice! Rooms very comfortable!
Cons: Walls very thin. Heard everything in room next door.
6.7
Anonymous
Pleasant
10-26-2016
Pleasant
Pros: Breakfast staff member was excellent. He kept the area immaculate and was extremely responsive for all requests.
Cons: Cleaning staff skipped our room one day and the general appearance was dusty and in need of vacuuming.
8.3
Anonymous
Very Good
10-15-2016
Great place to stay.
Pros: The continental breakfast was plenty for starting out the morning. The location was great with many shops and restaurants close by.
Cons: Little noisy with traffic to keep windows open at night.
Showing reviews 1 - 5 of 50